Vinton Hotels with Hot Tubs

"Stayed at the Marco Hotel recently. The check-in staff were genuinely friendly and welcoming, which made a great first impression. The location is also super convenient..especially if you’re heading to the convention center. That said, the room itself was…off. The overall vibe felt a bit funky, and unfortunately the bathroom had a strong urine odor that was hard to ignore. Definitely took away from the stay. Great people and location, but the room cleanliness needs serious improvement."

"I experienced such a horrible check in at another hotel and the staff at this hotel SAVED MY LIFE! I thank the staff at front desk. They were kind and helpful I plan to come back, that’s how much I enjoyed my stay. I was only in lake Charles because my daughter played in the Nationals for basketball. I now know an amazing place to come visit. Thank you "

"The casino was clean, well attended and had notes on machines that were out of order"

"They really need update the furniture. A little fresh paint would go a long way.The staff was great and very friendly."

"Staff was friendly, ac didn’t work that good "

"Clean room friendly staff, more casinos nearby "

"I will never stay at this hotel again. Let me list the issues—the air conditioner made a loud popping noise every time it cycled off!! Woke me up repeatedly. The pool was closed indefinitely since they can’t get the chemicals right. I called for a hairdryer as there wasn’t one and was told they would send one up—after 1 1/2 hours I called back and said never mind. The lighted mirror didn’t work in the bathroom. We used the gym but the fridge for water was of course empty—also no exercise mats were available. Lastly, and the least of everything was the water side view was obstructed by the extremely dirty windows. The staff were friendly but overworked and understaffed. It’s like the shell of the hotel was great but all the working parts were missing. Even in the elevator people were talking about how bad the hotel was. Sadly, I had to agree with them. Thankfully we were only here for one night. "

"Disappointing stay – major cleanliness and noise issues I stayed here last Saturday night and unfortunately cannot recommend this hotel. There were several issues that made our stay uncomfortable: Cleanliness: We found a cockroach by the coffeemaker, and the carpet throughout the room was visibly dirty. Noise: The air conditioning unit was extremely loud, making it difficult to get a good night's sleep. Service: The staff member serving breakfast was very rude and unprofessional. Overall, the lack of hygiene and poor service was unacceptable. I won’t be returning."

"Ramona was awesome and made our visit very memorable and was very helpful and courteous throughout the visit, however the young lady who works the 7-3 shift was not so helpful and friendly. I told her we needed towels being that we ran out and to her it didn’t seem like a sense of urgency. When we came back someone had entered our room, removed the towels and didn’t place any more so I mentioned to her about the towel situation and stated that our trash wasn’t removed or bed made up. She proceeded to say someone else will come back to clean etc. but that didn’t make sense.We didn’t even stay our full time because it was giving us we were a bother to her so we packed up, left and went back home. My husband did also say the lady from the late night shift 11-7pm was very friendly as well. Overall we enjoyed our stay whilst we were here and visiting the Casinos but we won’t be visiting again."