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Reviews of Adiwana Svarga Loka

4 out of 5
Adiwana Svarga Loka
Jalan Raya Penestanan Kelod, Ubud, Bali

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous little hotel nested in the trees! (20mn walk to Ubud). Bedroom was large enough for a 6-night stay and we truly enjoyed the large balcony. Bathroom was large and AC/wifi worked perfectly. Best part , as mentioned by other travelers, is the staff! They are all so nice, friendly, attentive to detail, courteous, that they really deserve a special mention! They make this place really special! Other strong points of the lodge are: 1) Spa, which is really nice, clean and with excellent professional services. 2) Food & beverages: the food was excellent, fresh, tasty and we ended up having dinner every night there. Cocktails were also very well prepared and delicious. Thank you for making our stay unforgettable! Cannot wait to go back!
Response from Anom on 29 Jan 2024
Dear Martina, Warmest greetings from Adiwana Svarga Loka! Thank you for sharing your positive experience at Adiwana Svarga Loka in Ubud. It's wonderful to hear that you found the hotel fantastic, large bed and large room. The details about the food, spa and the helpfulness of the staff contribute to a great picture of the hotel's offerings. If there's anything specific you'd like to highlight or share with future travelers considering a stay at Adiwana Svarga Loka, or if you have any tips for making the most of the experience, feel free to let me know. we looks forward to welcoming you in nearest future. Best regards,I Komang Anom WijayaRoom Division Manager

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Glenn

Stayed 6 nights in Jul 2023

8/10 Good

Hitika

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy as I initially got a room that was next to a group and I could hear a lot of noise. I requested for them to change it and they immediately changed my room. The rooms were clean, of course the property is in tropical area so expect mosquitoes and bugs. Prepare yourself for mosquitos all over ubud. I think the interiors of the room could be a little better, they were missing a few things like t, wifi the breakfast was also very average and issuing a lot f. Egan options. However I was overall happy with their service was poor,
Stayed 3 nights in Jul 2023

10/10 Excellent

Allison

Stayed 4 nights in Jun 2023

10/10 Excellent

BOMIN

Stayed 2 nights in May 2023

4/10 Poor

Chatrin

Stayed 4 nights in Mar 2023

10/10 Excellent

Eirik

Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Hotels.com are USELESS!
You must be joking? I tried to cancel my stay due to the current travel restrictions but HOTELS.COM are UNFAIR and MONEY HUNGRY as they wouldn't let me cancel my stay. Rest assured I WILL NEVER USE HOTELS.COM.
Stayed 5 nights in Mar 2020
Response from Bagus on 1 May 2020
Dear Guest, Thank you for taking the time to write a review. We are very sorry for the disappointment you experienced and understand the frustration. Please be assured that we have addressed this issue with our partner Hotels.com We regret the inconvenience it caused you and will do our best to prevent it in the future. We really appreciate your review and would love to welcome you in not too distance future. Kind regards, Ida bagus Suamba

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Gustu D. on 4 May 2020
Dear Our Valuable Guest, Warmest greetings from Adiwana Svarga Loka Thank you very much for your review of our resort, we do hope we can welcome you back in our resort in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located on by river valley with great views across the valley and lovely hearing the relaxing water sounds. I just wish the construction on the other side of the valley had completed. It was a great place to relax and participate in Yoga.
Stayed 4 nights in Feb 2020
Response from bagus on 1 May 2020
Dear Guest. Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us We’re sorry to hear about your experience that the next river banks was noising construction during your entire stay. I do apologize for the situation , i do hope they will finish it soon. we look forward to welcoming you in the near future. Kind regards, Ida bagus suamba Resort Manager

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful oasis in Ubud
Amazing hotel! Such a beautiful property with stunning rooms. The staff and breakfast were great too. And in thr best neighborhood in Ubud. Walking distance to some of the most delicious restaurants. I will definitely stay here again.
Stayed 1 night in Feb 2020
Response from Bagus on 1 May 2020
Dear Tiffany, Thank you very much for this amazing review! It was a pleasure to have you as a guest and we definitely look forward to welcoming you again. Kind regards, Ida bagus Suamba Resort Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and away from the hussle bustle. The free shuttle service is a great addition.
Stayed 7 nights in Jul 2019
Response from Ayu on 20 Jul 2019
Dear our value guest, Thank you very much for taking the time to write your review and I am happy to learn that you enjoyed your overall stay in our resort. We are always eager to hear your preferences and how we might improve, hence to receive a great complement such as yours is very motivating. Once again thank you for stay at Adiwana Svargaloka and we look forward to serving you again in the not too distant future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Greenery and being away from it all. Hated that it didn’t have a t.v
Stayed 2 nights in Apr 2019

4/10 Poor

Sarah

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Male
Stayed 1 night in Aug 2023

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022