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Una Vida
4.5 star property

Luxury Tulum hotel in Tulum City Center with 2 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Una Vida

Photo gallery for Una Vida

2 outdoor pools, pool umbrellas, pool loungers
View from room
Daily cooked-to-order breakfast (USD 10 per person)
Exterior detail
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Una Vida

VIP Access
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min drive
  • AirportTulum, Quintana Roo (TUY)6 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • Popular LocationPlaya Paraiso19 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Jungle Studio

Premium bedding, down duvets, pillow-top beds, in-room safe

Jungle Studio

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Pillow-top bed
Ceiling fan
Down duvet
Premium bedding
Rainfall showerhead
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury House

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury House

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 300 sq m
  • Sleeps 3
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Premier Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room

Highlights

Balcony or patio
Air conditioning
Pillow-top bed
Down duvet
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tropical Room - Terrace

Premium bedding, down duvets, pillow-top beds, in-room safe

Tropical Room - Terrace

Highlights

Balcony or patio
Air conditioning
Pillow-top bed
Down duvet
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Quadruple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Quadruple Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Pillow-top bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Tulum

Una Vida is located in Tulum City Center, a neighbourhood in Tulum, and is in the suburbs. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Travelling with kids? Consider Xel-Há Park and LabnaHa Ecopark Adventures. Take the opportunity to explore the area for water adventures such as scuba diving.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Playa Ruinas - 15 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • Burrito Amor - 9 min walk
  • Fondo de Bikini - 9 min walk
  • El Camello Jr - 6 min walk
  • Palma Central - 4 min walk
  • Taqueria el Sabor Mexicano - 7 min walk

About this property

Una Vida

Luxury family-friendly hotel near Tulum Mayan Ruins
You can look forward to a poolside bar, a terrace and a coffee shop/cafe at Una Vida. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Ananda, offers breakfast, brunch, lunch, light fare and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Luggage storage, a 24-hour front desk and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Una Vida feature perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ananda

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • 11 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
24-hour pool access

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Does Una Vida have a pool?

Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.

Is Una Vida pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lb per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Una Vida?

Self-parking is free at this property.

What time is check-in at Una Vida?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Una Vida?

Checkout is at noon.

Does Una Vida provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Una Vida located?

This family-friendly Tulum hotel is located in the suburbs, within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Temple of Doom and Cenote Calavera are also within 2 miles (3 km).

Una Vida Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 202 reviews" "
Rating 8 - Good. 32 out of 202 reviews" "
Rating 6 - Okay. 8 out of 202 reviews" "
Rating 4 - Poor. 1 out of 202 reviews" "
Rating 2 - Terrible. 7 out of 202 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

David Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hold on your credit card when you check in stays pending forever!! Been well over a week and it hasn’t released and no one from the hotel will even say anything now?
Stayed 2 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ron, Chilham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property which is slightly let down by its location on the edge of Tulum. There is very little in the way of amenities near to the hotel. However, if you accept that this means you will use the hotel’s restaurant/dining, it is extremely expensive - on a par with London prices. No Expedia VIP incentives were offered.
Stayed 4 nights in Feb 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una Vida is a first class hotel with beautifully amenities.
Stayed 4 nights in Dec 2023

10/10 Excellent

Xiaoxi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Aaranza! She is very sweet and considerable. I feel so comfortable to tell her my needs and I know she can take care of me. I trust her! Thank you! I wish you a best new year! Hopefully I will see you in 2024 summer:)
Stayed 3 nights in Dec 2023

10/10 Excellent

Yevheniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Stayed 3 nights in Dec 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at Una Vida. What a wonderful hotel to stay in the town of Tulum. Not far from a lot in town. Free rental bikes. Access to the neighbor hotel and their facilities. Free yoga. Restaurant was great. Beautiful pool and decor. Very helpful staff. Can’t say enough!
Stayed 4 nights in Nov 2023