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The Panoramic By Xperience Hotels

Hartanah 3.5 bintang

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Ulasan

7.8 daripada 10
Baik

Kemudahan popular

  • Kolam renang
  • Dapur
  • Mesra haiwan kesayangan
  • Termasuk parkir
  • Wi-Fi percuma
  • Penyaman udara

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 2 daripada 2 bilik

Lihat semua foto untuk Basic Studio, 1 Katil Raja (King)

Basic Studio, 1 Katil Raja (King) | Peralatan tempat tidur premium, peti besi dalam bilik

Basic Studio, 1 Katil Raja (King)

  • Pemandangan taman
  • 45 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Classic Apartment (Two Bedroom)

Classic Apartment (Two Bedroom) | Peralatan tempat tidur premium, peti besi dalam bilik

Classic Apartment (Two Bedroom)

  • Pemandangan taman
  • 140 meter persegi
  • 2 bilik tidur
  • Boleh menampung 4
  • 2 Katil Raja (King)

Anda juga mungkin menyukai

Iklan

Conrad Tulum Riviera Maya

Tulum
  • Di pantai persendirian
  • Kolam renang
  • Spa
  • Pelan merangkumi semua tersedia
9.0 daripada 10, Hebat, 316 ulasan
Harga ialah RM1,647
RM2,267 jumlah
termasuk cukai & fi
1 Jun - 2 Jun
Conrad Tulum Riviera Maya
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Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
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Tentang kawasan sekitar

La Veleta, sebuah kawasan kejiranan di Tulum, menempatkan The Panoramic By Xperience Hotels. Runtuhan Tulum Mayan merupakan tempat menarik terkenal dan keindahan semula jadi kawasan ini dapat dilihat di Taman Negara Tulum dan Pantai Tulum. Playa Ruinas dan Gran Cenote adalah dua lagi cadangan tempat untuk dikunjungi. Layari panduan perjalanan Tulum kami
Peta
Calle 3 poniente entre, Calle 12 Sur, Tulum, ROO, 77760

Tempat berdekatan

  • Pantai Tulum
    Pantai Tulum
    11 min memandu - 6.3 km
  • Runtuhan Tulum Mayan
    Runtuhan Tulum Mayan
    13 min memandu - 7.4 km
  • Holistika Art Walk
    14 min berjalan kaki - 1.2 km
  • Hospital de Tulum
    3 min memandu - 1.5 km
  • Taman Dos Aguas
    3 min memandu - 1.8 km

Bergerak

  • Lapangan Terbang Antarabangsa Tulum (TQO) - 41 minit memandu

Restoran

  • Vaivén
    5 min berjalan kaki
  • El Aguajito Marisqueria
    7 min berjalan kaki
  • Delicia
    12 min berjalan kaki
  • La Taqueria Pinches Tacos Shop
    5 min berjalan kaki
  • Pepe The Best Taco!
    5 min berjalan kaki

Tentang hartanah ini

The Panoramic By Xperience Hotels

Kolam renang terbuka, pusat kecergasan dan teres atas bumbung tersedia di bangunan pangsapuri ini. Akses Internet wayarles percuma dan tempat letak kenderaan sendiri percuma turut disediakan. Selain itu, perkhidmatan rencam, bantuan pelancongan/tiket dan kakitangan berbilang bahasa terdapat di tapak hartanah. Setiap pangsapuri menyediakan Wi-fi percuma, sebuah TV Pintar dan sebuah dapur dengan sebuah peti sejuk. Kemudahan tambahan merangkumi peralatan tempat tidur premium, pancuran mandi hujan dan sebuah pembancuh kopi/teh. Pengemasan tersedia setiap minggu.
The Panoramic By Xperience Hotels menawarkan 33 bilik penginapan berhawa dingin, yang boleh dimasuki dari koridor luar serta terdapat peti besi dan air botol percuma. Setiap penginapan dilengkapi perabot dan dihiasi secara tersendiri. Katil dilengkapi peralatan tempat tidur premium. Bilik penginapan di pangsapuri 3.5 bintang ini terdapat dapur dengan peti sejuk dan pembancuh kopi/teh. Bilik mandi terdapat pancuran mandi dengan hulu semburan mandi hujan.

Pangsapuri di Tulum ini menyediakan akses internet wayarles percuma. TV Pintar disediakan dalam bilik tamu. Selain itu, di dalam bilik terdapat kipas siling dan langsir/tirai gelap terus. Khidmat pengemasan disediakan setiap minggu.

Kemudahan rekreasi di pangsapuri merangkumi kolam renang terbuka dan pusat kecergasan.

Hartanah serupa

Bilik rawatan pasangan, rawatan badan, aromaterapi, urut tuaman batu
Copal Tulum Hotel
Zama
  • Kolam renang
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
8.8 daripada 10, Terbaik, 1,002 ulasan
Harga ialah RM365
RM456 jumlah
termasuk cukai & fi
25 Mei - 26 Mei
Copal Tulum Hotel
Bandingkan hartanah yang serupa

Kemudahan hartanah

Kolam renang/Spa

  • 1 kolam renang terbuka
  • Kerusi berjemur tepi kolam renang
  • Payung kolam renang

Internet

  • Tersedia di pangsapuri: Wi-Fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-Fi percuma

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik lapangan terbang 24 jam atas permintaan dengan surcaj
  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad

Dapur

  • Pembancuh kopi/teh
  • Penyejuk beku
  • Peti sejuk

Bilik tidur

  • Peralatan tempat tidur premium

Bilik mandi

  • 1 bilik mandi persendirian
  • Hulu semburan mandi hujan
  • Pancuran mandi
  • Tuala disediakan

Hiburan

  • TV pintar

Kawasan luar

  • Dek/laman dalam
  • Teres atas bumbung

Keselesaan

  • Kipas siling
  • Penyaman udara

Haiwan kesayangan

  • Mesra haiwan kesayangan
  • Hanya anjing dibenarkan
  • Sehingga 10 kg setiap haiwan kesayangan
  • Fi: USD 20 setiap haiwan kesayangan semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Deposit: USD 20 semalam

Kesesuaian/Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Lif
  • Susur tangan di tangga
  • Kawasan merokok yang dikhaskan

Perkhidmatan dan kemudahan

  • Air botol percuma
  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Langsir gelap terus
  • Meja/kaunter hadapan waktu terhad
  • Pengemasan mingguan
  • Perkhidmatan rencam
  • Peti besi
  • Tempat simpanan bagasi

Aktiviti menarik

  • Gimnasium

Ciri keselamatan

  • Pengesan karbon monoksida tidak dilaporkan (hos tidak menyatakan sama ada terdapat pengesan karbon monoksida di hartanah itu atau tidak; pertimbangkan untuk membawa pengesan mudah alih)
  • Pengesan asap (hos telah menyatakan terdapat pengesan asap di hartanah)
  • Alat pertolongan cemas
  • Sistem keselamatan
  • Pemadam api

Umum

  • 3 bangunan
  • 33 unit
  • 4 tingkat
  • Akses melalui koridor luar
  • Hiasan berasingan
  • Perabot berasingan

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam

Daftar masuk awal tertakluk kepada ketersediaan

Daftar masuk tanpa sentuh tersedia

Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Daftar keluar tanpa sentuh tersedia

Arahan daftar masuk khas

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan

Meja sambut tetamu dibuka setiap hari dari 7:00 - 19:00

Kakitangan berada di meja sambut tetamu untuk masa yang terhad

Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Meja sambut tetamu (waktu terhad)

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 20 setiap haiwan kesayangan, semalam, serta deposit sebanyak USD 20 semalam

Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi

Hanya anjing dialu-alukan

1 ekor (sehingga 10 kg setiap haiwan peliharaan)

Sekatan dikenakan; untuk mengetahui dengan lebih lanjut, hubungi hartanah melalui nombor yang terdapat pada pengesahan tempahan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Katil lipat simpan/tambahan tidak tersedia

Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 220 setiap kenderaan (sehala)
  • Deposit haiwan kesayangan: USD 20 semalam
  • Bayaran haiwan kesayangan: USD 20 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Hos tidak menunjukkan sama ada terdapat pengesan karbon monoksida di hartanah atau tidak; pertimbangkan untuk membawa pengesan mudah alih semasa perjalanan
Hos telah menunjukkan bahawa terdapat pengesan asap di hartanah
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, sistem keselamatan dan alat pertolongan cemas
Hartanah ini dibersihkan secara profesional
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Akses kolam renang tersedia dari 9:00 hingga 22:00
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Soalan lazim

Adakah The Panoramic By Xperience Hotels mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka. Akses kolam dari 9:00–22:00.

Adakah The Panoramic By Xperience Hotels mesra haiwan kesayangan?

Ya, hartanah ini membenarkan anjing (had 1 ekor) dengan berat maksimum sehingga 10 kg untuk setiap haiwan kesayangan. Terdapat deposit sebanyak USD20 semalam dan fi sebanyak USD20 setiap haiwan kesayangan, semalam. Haiwan khidmat terkecuali daripada fi. Beberapa sekatan mungkin dikenakan, jadi sila hubungi hartanah untuk mendapatkan butiran lanjut.

Berapakah fi parkir di The Panoramic By Xperience Hotels?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di The Panoramic By Xperience Hotels?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam.

Apakah masa daftar keluar di The Panoramic By Xperience Hotels?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah The Panoramic By Xperience Hotels memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak USD220 setiap kenderaan dikenakan.

Di manakah terletaknya The Panoramic By Xperience Hotels?

Terletak di La Veleta, bangunan pangsapuri ini sejauh 3.1 mi (4.9 km) from Taman Negara Tulum serta dalam jarak 6 bt (10 km) dari Pantai Tulum dan Runtuhan Tulum Mayan. Playa Ruinas dan Gran Cenote juga dalam jarak 6 bt (10 km) pemanduan.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

The Panoramic By Xperience Hotels Ulasan

7.8

Baik

8.8

Kebersihan

5.4

Lokasi

7.2

Kakitangan & perkhidmatan

8.4

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 30 daripada 63 ulasan
Penilaian 8 - Baik. 14 daripada 63 ulasan
Penilaian 6 - Boleh diterima. 5 daripada 63 ulasan
Penilaian 4 - Lemah. 6 daripada 63 ulasan
Penilaian 2 - Teruk. 8 daripada 63 ulasan

Ulasan

Disahkan

10/10 Cemerlang

Billyrojas

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Excellent hotel near Tulum town, perhaps 15 mins away from coastline. Amazing rooftop pool with a remarkable view.
Menginap 3 malam pada Okt 2020
Disahkan

8/10 Baik

Lex

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Pool and view is the best view I have experienced in a long time. I absolutely loved it.
Menginap 4 malam pada Sep 2020
Disahkan

8/10 Baik

Triana

Sukakan: Kebersihan
No es un hotel, son departamentos, por lo que cuentan con cocina. El edificio es una belleza, la alberca que tiene arriba es súper bonita y se ven unos atardeceres increíbles. El hecho de que no esté en la zona hotelera lo hace una buena opción de relación costo-calidad, más si quieres un poco de paz. Estás como a 5-10 minutos de todo, y puedes moverte en taxi (que la gente de recepción muy amablemente te puede solicitar) o en bicicleta, que te prestan en el desarrollo. El único “inconveniente” es que las personas que administran la parte tipo hotel son independientes a la recepción del edificio y tienen horario de oficina, por lo que si llegas tarde o sales muy temprano, te será difícil encontrarlos. Para nosotros este fue un tema, e incluso el último día estuvimos corriendo para ver el tema del pago de la habitación. Sin embargo, Claudia, la persona encargada, es muy amable, se comunicó conmigo desde el principio y estuvo muy atenta a nosotros y nuestras necesidades.
Menginap 1 malam pada Ogo 2020
Disahkan

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Hello, I am staying at the panoramic hotel in tulum Mexico which was hosted by xperience hotels. This “hotel” was advertised through your website and there have been many many hiccups along the way, but I know how somethings can sometimes go wrong and I brush them off but this is the last straw...it’s 10:07 México time today Tuesday July 16 (my birthday) and I’m in my room and next door they are having a full blown construction site ( uncontrollable hammering non stop by multiple hammers) I have full videos of proof regarding this absurd disruptions. All my video have proof of sound and time stamp, this is incredible. I’m on vacation and not only is it my birthday but I trusted you guys as Expedia would have business with professional establishments ...I understand not everyone is on American etiquette but it’s 10 pm on a weekend in what is suppose to be a hotel and you’re hammering away in active construction. RIDICULOUS! This isn’t a hotel, this is still an active construction site...here are the things I’ve let go off but enough is enough ..loose electrical cables everywhere, no signs in the entire property, no garbage cans, no one was here on Sunday to help us with our needs (we needed toilet paper and the security guard brought hand drying napkins) no taxis to call, it’s not 10 minutes from the beach like they claim it’s actually 30 minutes on an undone road where a tire can pop at any point and people wear hard hats because there is still construction everywhere.
Menginap 4 malam pada Jul 2019
Disahkan

10/10 Cemerlang

Mariana

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Sin duda mi lugar favorito, todo está excelente el departamento increíble y muy ameno. El lugar de estacionamiento Perfecto
Disahkan

8/10 Baik

Jennifer

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
The main reason for picking The Panoramic for our stay in Tulum was this beautiful picture of the pool. Hate to tell you it hasn't been built yet and they don't tell you that when you book. Other items: no functioning elevator, neither ClubHouse (shop) nor Gym were accessible. Upon arriving we had no codes to get into our room and security was of limited assistance so imagine arriving off 8 hours of traveling and not being able to access your room after carrying your multiple bags up flights of stairs since no elevator!! I was going to cry.... Once we were able to figure out how to make contact with the Xperience team all was good. We were able to get into our room which was the King Studio. It was very nice however once we sat on the bed it was broke - UGH!! With a quick phone call again we were moved to another room. Pleasantly surprised by a 2 bedroom suite with full kitchen, living room and dining room. This was a fantastic space. Clean, modern with a gorgeous tub that we took a nice soak since there was no pool or hot tub in the location. We love to experience the local area when we travel so this location was great. Walkable to the market for bottled water and supplies for breakfast, but also the local restaurants were fantastic and inexpensive, and tons of local shopping! Beware of the side roads though - they're barely paved - so if renting a car I wouldn't rent a sedan. I was thankful for our SUV. I would highly recommend The Panoramic when finished
Disahkan

10/10 Cemerlang

willie

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Skeptical after reading the reviews. We loved the actual property and the staff. We had a hiccup when we first arrived(hot water heater burst) but staff was right there to offer us new rooms. The new rooms wasn’t what I booked but was great rooms. The street isn’t paved and real bumpy but it’s Mexico. So I would definitely stay again and I recommend others as well.
Menginap 5 malam pada Ogo 2022
Disahkan

4/10 Lemah

Shateema

Sukakan: Kebersihan
Tidak sukakan: Komunikasi
The property manager and people who worked in the hotel did not communicate, which left us with not much assistance. The front desk push us off to always call the property manager and never help us. The room had problems through out my stay and although the property manager tried to accommodate us. I didn't really feel good about how they did and had serval issues. I did my best to enjoy my stay but i wouldn't stay there again. No hot water, no light and ac in the room. And not one person on the property was helpful. I had to continuously reach out to management.
Menginap 4 malam pada Apr 2022
Disahkan

8/10 Baik

Lura

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Property was very nice and well taken care of. However, driving to the property was a mission with all the large holes and construction was working next door from early in the morning till late at night but everyone was very nice and very hospitable. Overall my experience with the hotel was a good one.
Menginap 3 malam pada Mac 2022
Disahkan

10/10 Cemerlang

Yesenia Jennifer

Sukakan: Kemudahan, keadaan hartanah & kemudahan, komunikasi
The accommodations and personal. Room was amazin
Menginap 10 malam pada Nov 2020
Disahkan

6/10 Sederhana

Angela

Sukakan: Kebersihan
Tidak sukakan: Kemudahan, komunikasi
I didn’t like the fact that any question I had the receptionist could not answer. Everything had to be done through email. There was no communication that the pool was closing. The rooms weren’t stocked up. The stove did not work requiring me to give away the food I had purchased.
Menginap 7 malam pada Ogo 2021
Disahkan

2/10 Teruk

VALERIE

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
HORRIBLE HOTEL! Do not be fooled stayed here 5 days booked for 6 days and had to leave a day early because this hotel does not clean your room. No housekeeping, no food, no wash rags, no restaurant near, nobody to help you when you need someone. Pool was filthy. I booked This hotel for my bf boyfriend and we came home extremely sick!!! Not sanitary at all! Do not come here! Sheets smelled like wet damped like mildew.
Menginap 5 malam pada Ogo 2021
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Absolutely beautiful! Loved the area (besides the crazy bumpy road to get there haha) and the hotel ! Self swimming pool upstairs in our room, perfect size bed, everything amazingly clean, beautiful view over the town and great staff ! Much more to say but to keep it short. Definitely a 5 star hotel from me ! Would definitely go back and would suggest it to a friend !
Menginap 6 malam pada Jul 2021
Disahkan

2/10 Teruk

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan, komunikasi
We stayed in PHC1 which I would consider the ghetto suite. The pool was never cleaned. We never received a remote control for the television. No cleaning services or new towels offered during my 8 day stay! We was temporarily moved to a basic studio , which I may add , had better amenities. (Face towels ,decor , kitchen necessities & a remote control! ) but in the basic studio the AC broke and flooded the room during our temporary stay. Destroyed my property and when I requested a claim report I was ignored by the host, Maria. We was than transferred back in PH1C (despite complaints with Maria). We did not enjoy our stay at all. it was uncomfortable. we seen other guess at the pool ( which the tiles are broken down , outdated currently nothing like photos ) the other guess were checking out early and described their stay as “the vibes are off” Our stay here was for 8 days and it was terrible overall . I do not recommend. Kitasogorgeous for photos videos.
Menginap 8 malam pada Jun 2021
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Where do I start!!!!! We arrived early and was told we could not check in until 3pm. We didn’t mind too much so we went to get food and came back at 3. When the “host” (I say that lightly) checked us in we entered the room and the floor was wet like someone had just mopped. We were under the impression that the room was vacant for 48 hrs in between guests. I placed my things in the closet and went to shower. When I came out it smelled like a wet dirty mop that was left in a dark closet. They had mopped the room with a dirty mop and it reeked!!! Simultaneously, I heard a dripping sound. I searched to see where it was coming from. Opened the closet to see that the AC unit was leaking onto all of my things!! Including my LV duffle bag. I contacted our “host”. She came, pressed some buttons on the AC and said to give it some time. I asked what about my luggage? She said she would contact the owner to reimburse me. We went to the pool to “give the AC time”. We came back to flooding!!! The entire floor wet. We then saw the “host” running to her car and leaving the property. She stopped answering our calls. We had to leave in the middle of the night in our wet swimsuits and find another hotel. Do not stay here. This is not a hotel. There is no management on site. There are no towels. It’s just bad. I was so disappointed.
Menginap 2 malam pada Mei 2021
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Kemudahan
Very nice hotel for the most part as far as look but they don’t have food and my hot water didn’t work in my room the don’t have wash clothes just hand towels and dry towels. And they don’t clean or change sheets while you are there or switch out towels.
Menginap 3 malam pada Apr 2021
Disahkan

10/10 Cemerlang

Jose

Sukakan: Kebersihan, keselesaan bilik, komunikasi

La atención es lo mejor!!

El complejo es excelente. Las habitaciones son perfectamente equipadas y la piscina privada tiene sol todo el día. Definitivamente es el hotel para mi siguiente vez en Tulum.
Menginap 2 malam pada Apr 2021
Disahkan

10/10 Cemerlang

Monserrat

Sukakan: Kebersihan, keselesaan bilik, komunikasi
Muy bonito todo excelente servicio
Menginap 1 malam pada Apr 2021
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Very pretty and clean
Menginap 1 malam pada Apr 2021
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Excelente el departamento, todo tal cual se ofreció, también la chica de la Agencia muy atenta muy recomendable
Menginap 2 malam pada Feb 2021
Disahkan

2/10 Teruk

Bruno

Tidak sukakan: Komunikasi
Reservamos este local por conta do quarto com piscina privativa, porém tivemos a péssima experiência de não receber o quarto que reservamos e recebemos quarto no andar térreo e há uma construção ao lado onde há muito barulho, a host não se prontificou de avisar com antecedencia sobre o quarto onde nós relatou que havia um problema com o quarto horas após o horário do check in, não deu nenhuma outra possibilidade de troca. Localização afastada de todo centro turístico de Tulum. O quarto e hotel era confortavel porém com muito mosquito.
Menginap 2 malam pada Feb 2021
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Juan was great! The room I booked wasn’t available the first night we were there, but Juan made sure to accommodate us & had the room prepared for our last 3 nights!
Menginap 4 malam pada Dis 2020
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Su habitacion armonia. Naturaleza Muy buena decoración, buen asistencia del personal del hotel. Seguridad en el hotel,
Menginap 3 malam pada Dis 2020
Disahkan

10/10 Cemerlang

Tely

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Excelente hotel, es la segunda vez que nos quedamos ahí
Menginap 4 malam pada Nov 2020
Disahkan

8/10 Baik

Kimberly

Sukakan: Kebersihan, keselesaan bilik, komunikasi

Very unique hotel!

This hotel is super nice- the center with all of the trees that opens up to the sky is so cool. Room was spacious and clean and I liked the big bathroom. A few things I disliked: first is the location, it's a bit removed from the main downtown part of Tulum, so it takes 10-15 min to get a taxi called there, and the roads are horrible (bumpy dirt road with tons of holes in it). Second, not sure if this is truly a hotel or a "condo" but there was no housekeeping service any of the days I stayed, i.e. bed not made, trash wasn't taken out, toilet paper not replaced, etc. Lastly, one night there was a ton of people either above or next to me having a party. I didn't want to be that person to call the front desk to tell them to be quiet, but it was VERY loud and I was trying to sleep. There is NO phone in the room to contact front desk, and it was almost midnight so I wasn't getting out of bed. I called hotels.com for them to try to connect me but they did not have a direct # to the front desk, just some customer service answering machine. I could "leave a message" - sorry I did not want my problem solved the next day. Major fail, very annoying. The rooftop pool is a big draw- very cool circular infinity pool, however it was not filled all the way when I was there so it was a bit disappointing (they were repairing some tiles). Overall the hotel is nice, but I'm not sure I'd stay again.
Menginap 3 malam pada Nov 2020