Hotels near Tulum Beach

"Great room must experience, prime location , breakfast at atta is great and staff is very nice Beware: Alot of police right at the main entrance "

"Had a great stay at Alaya lovely location and staff so helpful . The kitchen staff were so nice too David and Carlos were so helpful . Generally a nice hotel and good staff . Nothing bad to say …. We will be back !"

"Great hotel"

"Nearby many amenities and very nice air conditioning. Staff very attentive and pool 24hr friendly."

"The location was great close to other places to walk to. The beach and pool area was very well kept and comfortable. They had a DJ playing music everyday. The staff was amazing, arrived late and there was someone there to check us in and a guy to help with our bags to the room. Since its all sand we appreciated that extra help. Room was basic and comfortable, view was amazing. Breakfast was nice to have included. The 20% discount on drinks while staying at the hotel was very nice as well. We would definitely stay again."

"The breakfest is good by too light. I would appreciate some eggs included "

"Beautiful beach, clean room, small and boutique feel but without the attitude"

"UMi was a fantastic couples getaway. Even with the beaches in Tulum being hit with heavy sargassum, their staff was consistently raking and removing it so there were no interruptions to our experience. The property was amazing, the Ocean Front Master Suite was perfect. The hotel staff was friendly and always available to make ordering drinks or food easy. The staff confirmed restaurant reservations for us before our arrival. Food was great - the included breakfast was phenomenal! UMi's proximity to everything was exactly what we wanted. We walked everywhere in the Hotel zone, never had to use a cab or ride service - though it was an option if needed. 10/10 would recommend and go back!"

"Unfortunately, our 4-night stay at Playa Canek Beachfront Eco Hotel was very disappointing and far below expectations. We understand this is an eco-style property, but many of the issues were related to cleanliness, maintenance, and basic guest comfort — not the eco concept. When we checked in, the suite was extremely hot and muggy. The downstairs area felt dirty, the bedding appeared unclean, and the bathroom was in poor condition. One sink did not work, the other had very low water pressure, and the faucets looked dirty enough that we didn’t want to touch them. The AC in the downstairs bedroom was not functioning, so we had to rely on two fans. The worst experience was our last night, when the AC stopped working completely and the power went out from about 1 AM to 5 AM, making it impossible to sleep comfortably. We also dealt with excessive mosquitoes and were bitten repeatedly during the stay. For the price paid, we expected a much better level of cleanliness, upkeep, and comfort. The property has a beautiful location, but the room conditions and maintenance issues significantly impacted our vacation. Based on our experience, we do not feel the stay delivered the value promised and believe compensation or a partial refund would be appropriate."