Hotels in Thorpe Bay, Southend-on-Sea

"Property is a little tired but good for solo travellers The Indian restaurant is well maintained and the food is excellent (definitely recommend) Overall made to feel welcome Reception is only manned certain times of the day"

"Was informed on check-in that food in the restaurant was being served until 21.30, came down at 20.30 to be informed that the kitchen was closed and but luckily there was a 24hr menu available, so ordered off that, starter I found to be very poor as it was pate which was probably the smallest piece of pate i have ever seen and would only just cover the toast provided, the rest of the plate was just filled with lettuce to make it look a lot. The lady who eventually served was helpful in find the night time menu and took my order and opened up a tab on my room, but when I went up to the bar again to order another drink was then informed that I should have pre-authorised a credit card to be able to order food on the room, again was not informed this upon check in or when ordered the food initially. Whilst eating my food also the staff was moving furniture around and setting up the hoover for cleaning which was very off putting tbh. I also found the bed to be to soft and did not sleep very well. The Hot water pressure was also very low and therefore the shower was more of a trickle than a shower."

"We stayed here for one night, and never again! On the surface the hotel looks clean and modern. However, don't expect a good night's sleep. We had an air conditioning machine humming for most of the night which meant I could not sleep. The reception team said they couldn't move us as the other rooms had the same noise, which was apparently the water purifier and was only going to be noisy during 3-4am. This noise was continuous from 2am until 5:30! So clearly they tell you anything to fob you off. I spoke to the "manager" in the morning and asked about he refund. He agreed this was warranted and asked me to email the owner. Not heard anything back from them so will have to do a chargeback if I want to see any of my money back. Please don't waste your money staying here."

"The room was clean and the staff were very welcoming and friendly. The breakfast was good, not a huge selection but enough choice to accommodate most people. The Oakland is in a very convenient location. Saturday night they have a live band which can be noisy if you want the windows open. The bar was busy and the atmosphere friendly the band when we stayed was very good. The joining walls in room are thin, we could here the tv and hairdryer from next door. "

"Nothing wrong with the hotel per say, the pre-requisite of checking in takes longer than it needs to be and the inital deposit for the room (incase you charge anything back to it) is not very forthwith considering its £100 which is on the costly side for a deposite. Im still waiting for it to be released back to me. A simple card check would have suffied. Unfortunately the spa facilities were closed during my stay."

"Staff vwry friendly and room very clean"

"Great position, sunny afternoon siting lakeside was wonderful. The hotel was a little tired but clean. Breakfast was horrendous, went down at 9:30 ( breakfast finished at 10:30) and didn’t actually receive by cooked breakfast until 10:45, 1.5 hours for a very basic breakfast is just not acceptable. I would image the kitchen being under resourced, plenty of serving staff, just nothing coming out."

"TV’s didn’t work, 2 different sized beds put together. Bothe very uncomfortable. "

"Everything was 5 stars "