The horizon club staff are amazing. Check in and out was a breeze.
Check in was a breeze. The shuttle service provided by the hotel was very convenient and always on time. Check out was extended as we checked in at about 4pm. Totally unexpected, but a very pleasant surprise. Most staff that we interacted with are very pleasant and helpful.
Great customer service from every member of staff.
Breakfast is excellent. Bed is so comfortable. Good shower, cold aircon. Friendly and attentive staff. This is my friend birthday trip so request if any special arrangement can be done and we received beyond what we expected. Birthday card, toys , cake , bed decoration etc Thank you very much.
This is my second times stay at this hotel, good location, near the MTR, friendly staffs, will book again if I go to Hong Kong in the future.
Excelent hotel, perfect location in Kowloon, breakfast buffet also very good, and club level excelent service.
Very central, surprisingly quiet. Bedroom was very small. Breakfast was adequate. Cereal,toast,coffee,tea. Staff courteous and helpful. Self service laundry,a boon.
strategically located with many good local eateries around the hotel. Would love to come back to stay again!
Good location & friendly staffs.
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.