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"Very clean and great customer service."

"Breakfast - good spread, include Japanese selection like soba, natto, and small side dishes like onsen egg, cold toufu, seasoned octopus. Also provide cakes which most Taiwan hotels do not include in the breakfast buffet Location - superb because there’s a mall right next to hotel which has shopping and food. Also can go to metro, AirPort Express and HSR via basement Negative: the overall lighting is very dim, in lobby, breakfast dining room and hotel rooms. There’s statues at some common areas which is quite scary due to the dim lighting. Hotel rooms also not ideal due to bathing area is open and only using a curtain. Bathing is using a round tub which is quite high, not good for elderly to climb in and out. In winter, bathing would be very cold since the space is open"

"Good location, but hard to find entrance. You need to take an elevator to get to lobby."

"You can't go wrong with the name Grand Hyatt. However the room was somewhat old."

"A beautiful hotel, easy ace"

"Hot tub good and warm."

"Right in front of MRT and convenient to everything. The room was clean and spacious. "

"Has the best views of 101!"

"The best location when you travel in Taipei! The hotel staffs are very polite and kind. The room is very clean and well kept."