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Reviews of ibis Sydney Airport

3.5 out of 5
ibis Sydney Airport
205-213 O'Riordan Street, Mascot, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1002 reviews" "
Rating 8 - Good. 356 out of 1002 reviews" "
Rating 6 - Okay. 166 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Merrie

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was fabulous..the room...not so much. Stained carpets, mirror disintegrating, just a 2 and a half hotel. The noise between rooms was as if they were sitting next to you. We heard entire conversations from the hall. This place needs reno in the worst way! Im going to make my travel agent stay here as punishment.
Stayed 1 night in May 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities
Limited menu compared to a few years ago, the chicken curry was bland and tasteless
Stayed 1 night in May 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Clean, comfortable, great service
Stayed 1 night in Apr 2024

10/10 Excellent

alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy option if you want to get to all the fun areas in town
Stayed 1 night in Apr 2024

6/10 Okay

Rosie

Windows not sound proof
Stayed 1 night in Apr 2024

8/10 Good

Leslie

Travelled with family
Clean, fresh and friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with partner
Convenient to the airport with transport available. Supermarket across the road and reasonably priced meals available at the hotel. Comfy bed
Stayed 1 night in Apr 2024

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Gabriel

Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Stayed 1 night in Apr 2024

6/10 Okay

Jordan

Stayed 1 night in Apr 2024

8/10 Good

Julia, Huntingdon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great overnight stay for the airport and staff were welcoming. The only downside was that the lighting was really low in the room.
Stayed 1 night in Apr 2024

8/10 Good

Jonathon

Liked: Staff & service, amenities, property conditions & facilities
Nice and close to the airport.
Stayed 13 nights in Mar 2024

10/10 Excellent

Donna-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 1 night in Apr 2024

4/10 Poor

Callie

Disliked: Cleanliness, amenities, property conditions & facilities
The check in took about 30 minutes at 9:30pm. While this was a very affordable option for staying near the airport, it did not feel clean. The carpet in the room was very stained and didn't seem like it had even been vacuumed (i.e. lots of hair on the carpet). The bed felt clean but that was about it. Besides the occasional plane, it was a quiet area and very easy to access the airport by public bus.
Stayed 1 night in Apr 2024

6/10 Okay

Prikshit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean, bed was confortable and the location was close to a Sydney train station.
Stayed 2 nights in Feb 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for those with an early morning flight or arriving late
Stayed 1 night in Mar 2024

4/10 Poor

IAN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bloody lift would not go from ground car park to reception so had to lug everything around the hotel & back in front to reception & no-one seemed to think a lift service was required.
Stayed 1 night in Mar 2024

2/10 Terrible

Lyn

Disliked: Amenities, property conditions & facilities
Checked into room. The aircon didn’t work. Waited in the heat for someone to come and fix it. Had to go and ask again. Eventually they came to confirm it was broken. Gave us another room. Supposed to have a queen bed, but got a double bed. It was pushed up against the wall, so you could only get out one side. Very inconvenient when you have to use the bathroom during the night. This was positioned on the side , so was unable to watch tv from the bed. Only one pillow per person. Generally it’s standard to have 2 pillows per person. Could hear the other rooms doors banging throughout the night.
Stayed 1 night in Mar 2024

8/10 Good

Myrtle

Stayed 1 night in Mar 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Falita

Stayed 5 nights in Feb 2024

2/10 Terrible

Subrata

Travelled with family
Disliked: Amenities, property conditions & facilities
Room conditions were terrible. The AC was not working properly, room lights are insufficient, one of the lights were blinking after switching it on. Moreover, the bath room door was not closing, need too much force to close it.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Evening Meal times are not compatible with going out to entertainment venues.
Stayed 1 night in Feb 2024

2/10 Terrible

Akin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wayne

Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Convenient when you have missed a flight.
Stayed 1 night in Feb 2024

8/10 Good

Brodie

Stayed 1 night in Feb 2024

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, great amenities, comfortable bed, very nice interior! I will be coming back when I need to travel to the airport. Thank you team!
Stayed 1 night in Feb 2024

4/10 Poor

Cheri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No rest at all
I was give room 129 with a window to where the drive is everyone arriving and departing could see straight in. I was also leaving on a work flight early in the morning and the noise for outside impacted my rest. The gym was also across the hall with an open door so as the early birds worked out the beeping of the machines further impacted my rest the I had to work 14hrs to Johannesburg as I’m airline crew
Stayed 1 night in Feb 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very committed to do their best, and the dining is very good for an inexpensive hotel
Stayed 1 night in Feb 2024

8/10 Good

George

Travelled with partner
Enjoy
Stayed 1 night in Feb 2024

6/10 Okay

Joanne

Average
Room didn’t meet expectations. Some staff were excellent, one was not.
Stayed 5 nights in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Joey, Hanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were wonderful!
Stayed 1 night in Jan 2024

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick overnight stay
The hotel is perfect for a quick overnight stay. The room was clean and the service was fantastic.
Stayed 1 night in Jan 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service
Was easy and close enough to everything
Stayed 1 night in Jan 2024

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Aircon barely working, room uncomfortably hot, humid and small, rubbish hidden under beds, facilities quite dated but reception staff were very helpful, polite and attentive.
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport
Stayed 1 night in Jan 2024

10/10 Excellent

Julianne

Liked: Amenities, property conditions & facilities
Friendly staff, good sized rooms and comfy beds.
Stayed 1 night in Jan 2024

4/10 Poor

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Carolyn, Sauble Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Thistle

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We stayed here for one night. The staff were friendly on arrival, dinner was good, the shower was hot and that was about it. The carpet in the hallways and our room was filthy and the room had a horrible musty smell. Just as well we could open the window.
Stayed 1 night in Jan 2024