Hotel Dekat Susan Park

"Booked at this hotel because of airport shuttle last minute when our flight was canceled. Pick up was great but when got to hotel they informed us that shuttle service starts at 4am. We needed to leave clise to 4 but was already booked so had to take uber. "

"Very clean and modern.. Staff was very friendly and helpful.. Value was good for what we paid.. I'm only disappointed with the claim that this was a premium king bed "suite" that I chose. Go to Candlewood suites or Residence Inn and you'll find separate living, bed, and kitchen areas, regardless of size or walls. Kitchen amenities always include full refrigerator, cook stove, dishes and utensils. All we got here was a 20 inch wide slot in the wall with a tiny microwave and tiny refrigerator...

"The bed was SO comfy!! Very happy with the pillows too. Great stay!"

"Location was good. Hotel clean. We had several shuttle delays more than 1/2 hour wait time, Some front desk staff always on their cell phones. Breakfast good and area kept clean."

"My biggest complaint was that the hotel advertises for 24/7 shuttle service to the airport. We were hoping to get there to meet a large group by 2:45 am. however they break from 2 to 3:15 am."

"Very nice stay, front desk staff were so friendly. The hot water in the shower felt so good. I will book again!!"

"Convince of airport and very nice room"

"Musty room. Good staff"

"AC blew cold and room service was excellent. Friendly staff and the cookies were to died for!"

"I think if you just want to stay for a night to catch an early flight or arrive late at night, this will serve a purpose. I myself would not stay here for more than a night. There's nothing around the area. In terms of safety, it is not gated thus anyone could just come right to your step and break in. No room service. Simple amenities. They did not even have a shower cap when I asked. No toothbrush or paste. The check-in staff was a bit careless, took my ID for verification but never returned...

"The woman named Dyra at the reception is so rude and unfriendly. She was checking me in for more than 10 minutes while speaking on phope (on speaker) with her girlfriend talking where they will go and what shoes they will wear, etc. I was standing there waiting and I felt very unwelcome. I paid for a room so why she treated me that way? There are many other hotels next door. Please do yourself a favor and do not support business like that."

"I did not make it to the pool but will do next time "

"Overall, this was a decent stay. The hotel itself was clean, and check-in was smooth, which made arrival easy. The staff was pleasant and helpful, especially when we realized the TV in our original guest room was broken. They moved us to another room down the hall pretty quickly, and I appreciated how easily they handled it. Breakfast left a lot to be desired, and the elevator moved at a very slow pace, so that was a little frustrating. Even with those issues, the staff helped keep the...

"The room was very clean. The air conditioning worked great. We left at 4:00 AM and did not have any breakfast. It was noisy but it was not the hotel's fault."

"The room stunk. Was afraid to sleep here. Just gross!"

"Staff was very helpful "

"Didn't do breakfast early flight. Front desk staff excellent. So was van shuttle driver both stays. This time room 157 alot of loud door slamming outside room and cooling auto wasn't working had to punch continous button then finally cooled room right. "

"the staff so tindly"

"The room they gave us initially had a really bad wet carpet smell, they were quick to change it and the second room was a bit better. But do not expect too much its a budget stay and worked for me as i was there only for a nights sleep "

"Location was great, check in was easy. However, knowing the amount of people staying in the room, the amount of items needed were not properly stocked (towels, toilet paper, etc) "