Sandman Hotels Southwestern Ontario hotels

"There were so many people going in and out of the location. Teenagers in the lobby at 1.30am. I had to cut short my stay due to safety concerns. The staff and amenities were top notch"

"Yes,loved the balcony in the atrium. "

"The room was clean and the staff was very friendly and professional. Zero issues checking in or during the stay. "

"BAR AND RESTAURANT WERE FRIENDLY. FOOD WAS DECENT. ROOM WAS GREAT-CLEAN-FRONT DESK STAFF WERE A 10"

"Second time staying there, this time was super popular because of a game next door. Only issue was 1 of the 3 elevators were down but other than that great place to stay, conveniently located, affordable, and always a cab outside! Starbucks, groceries steps away!"

"I really liked the free hot breakfast buffet."

"The breakfast was excellent. I won't be back at this location because of the parking. Should not be first come first served. I came in late as this was a business stay. I couldn't get parking near the hotel and was advised to go to the underground parking. It's too bad as I'm in Windsor 3 times /year. "

" I went to the front desk at 6am to check out but said I wouldn’t be leaving the room until 7:30am. I paid up and the one at the front desk said she didn’t che k me out so that my key would work, well as soon as my door shut and I was heading to the elevator with no key, I knew I was in trouble. I was on the 8th floor, figured I could just take the stairs and get out at ground floor, long story short, security had to come rescue me. No a big issue as I left plenty early for my flight. Not good advice to leave the key on the room. "

"If you’re looking for peace and quiet, this is not your place!!! We booked 2 rooms at this hotel for 11 night due to a death in the family. While we were there a few hockey teams checked in (ages 10-16). They constantly ran up and down the hallways screaming. The parents were drinking and talking very loud in the hallways. We talked to the front desk and they moved us promising no hockey teams or family’s were on the 5th or 6th floor. We were moved to the 6th floor and hockey family’s were all around us. The next night it was so bad the cops were called (not by us). They had security walking the halls, but the running and yelling continued. We talked to the staff the following day and they told us a lot of damage was done that night as we noticed frames ripped off the walls of the elevator. We also received a letter under our door telling us they were turning the water off from 11am to 4pm. Forcing us to leave the hotel as we couldn’t even use the bathroom. This was not an enjoyable experience. I would expect this from a lower end hotel. We spent the extra money booking at the sandman as we were dealing with the loss to our family and expecting a more respectful establishment/crowd. As I said if I knew our stay would have been like that, I would have saved some money and booked at a lower end hotel. "