Hotel Keluarga di Southside

"The hotel looks like an older castle style building from the outside. Inside the lobby was very clean and the person at the registration desk was very pleasant. Our room was quite large and very clean. As a matter of fact we could still smell the cleaning agent that was used to clean the floors. All the furniture in the room also appeared to have been recently cleaned. Breakfast was included and had waffles, cereal, toast, bagels, fruit various juices and coffee. There was a large parking lot...

"bathroom was uncleaned"

"The front desk staff appeared irritated and did not want to assist us with a military discount ."

"Clean, updated rooms and delicious breakfast. Wonderful friendly staff. "

"Everything. It is top of list in places I'll stay in richmond."

"Squeaky bed hard as nails, leaking toilet, mouse trap in bathroom. Enough said."

"Some of the lights in my room didn't work and there was a rather rowdy group of kids/teens causing a lot of noise near my room after midnight. A lot of channels on the TV didn't work either. My friend and I got in late from working, there was no one at the front desk and there were two guys in the lobby she said that followed us towards our room so we locked the door just in case. Other than that, our stay was fine"