Kid Friendly Hotels in Southside

"There is no spa/hot tub even though there’s pictures online saying there’s one. There’s even a sign inside the building saying spa. That was a lie. There signs saying vending machines when there aren’t any on the 3rd floor. Just overall bad experience and I will never stay here again "

"Love the big suites. Location is great near the capitol and other government buildings and courts. A small, but adequately stocked bar, makes for a good start to the evening."

"Probably the nicest hotel I’ve ever stayed in. We were in Richmond for a meetup with a bunch of college buddies and spouses. Totally blown away as soon as we drove up to hotel. And even more impressed after we entered. Staff was wonderful and attentive. Fabulous shower. Highly recommended. "

"Everything. It is top of list in places I'll stay in richmond."

"The hotel is going through a renovation which was not disclosed to us when booking. The resturant and bar were closed. We rode in the "service" elevator 90% of the time. There is tile missing on the floors which is a trip hazard. Construction materials/equipment throughout. Wont go back unless thye reach out to us with an offer to give us another chance to visit when renovationtiosn are complete."

"I will definitely be back to this awesome hotel. The hotel staff was nice, the whirlpool was clean and therapeutic. In addition, the pool was nice, the bed was comfortable, and the breakfast was delicious."

"Very nice but the internet was offline"

"Absolutely awful experience at the Graduate Richmond, especially for a room that cost over $300 a night. The bathroom was filthy when we arrived — dusty, grimy, and just plain nasty. Conditioner was completely empty. It looked like it hadn’t been properly cleaned in a long time. For the price they charge, basic cleanliness should not be optional. Dust all over the shelves in the Suite, and just all around did not look clean or turned over properly   The valet staff was horrible as we were leaving.  Rude, Disorganized, unhelpful, and made an already frustrating stay even worse. To top it all off, I was charged twice for the same room, and nobody there could give me a straight answer on how to fix it. Being double-charged for an already overpriced room and then getting no real help is completely unacceptable. I also paid extra for breakfast and never received it. So not only was the room dirty and the service terrible, but I was charged for things I didn’t even get. For over $300 a night, this place was a complete disappointment. Dirty room, terrible service, billing issues, and zero accountability. I would not stay here again and would not recommend it to anyone."

"Some of the lights in my room didn't work and there was a rather rowdy group of kids/teens causing a lot of noise near my room after midnight. A lot of channels on the TV didn't work either. My friend and I got in late from working, there was no one at the front desk and there were two guys in the lobby she said that followed us towards our room so we locked the door just in case. Other than that, our stay was fine"