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Best Western Premier Richmond City Gateway

3.0 star property
Airport-adjacent comfort awaits at this welcoming hotel where travelers can enjoy American cuisine on-site and relax by a seasonal outdoor pool with loungers

Choose dates to view prices

Best Western Premier Richmond City Gateway is minutes from the airport, offering convenience and comfort. Enjoy American cuisine at The Victor Bar & Grill, swim in the seasonal outdoor pool, or work out in the gym. Free in-room WiFi and helpful staff complete the experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM401
RM466 total
includes taxes & fees
28 May - 29 May

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About this property

Best Western Premier Richmond City Gateway

  • Hotel near Virginia Commonwealth University
  • Located close to Broad Street and Allianz Amphitheater at Riverfront, Best Western Premier Richmond City Gateway provides free full breakfast, a corner/local shop and a coffee shop/cafe. The on-site American cuisine restaurant, Victory Bar & Grill, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking and extended parking
    • Express check-out, express check-in and a 24-hour front desk
    • ATM/banking services, a vending machine and 1 meeting room
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 167 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with shower/bath combinations and free toiletries
    • 50-inch Smart TVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 August to 30 May:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from 25 May to 07 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Premier Richmond City Gateway have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from August 29 until May 30.

How much does it cost to stay at Best Western Premier Richmond City Gateway?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Premier Richmond City Gateway on 28 May 2026 start from RM401, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Premier Richmond City Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Premier Richmond City Gateway?

Self-parking and extended parking are free at this property.

What time is check-in at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Best Western Premier Richmond City Gateway?

Checkout is at 11 AM.

Where is Best Western Premier Richmond City Gateway located?

Situated near the airport, this hotel is within 9 mi (15 km) of The National, Virginia Commonwealth University and Allianz Amphitheater at Riverfront. Greater Richmond Convention Center and Altria Theater are also within 9 mi (15 km).

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 478 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 87 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Staff was nice, hotel, and room were clean. Would definitely stay again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Great location and clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and knowledgeable staff. Room was very clean and comfortable. Will definitely stay here next time I’m in Richmond!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Florence

Liked: Cleanliness, amenities, property conditions & facilities
very clean, quiet
Stayed 1 night in Feb 2026
Verified

8/10 Good

Devan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with another set of patrons but the staff took care of it promptly. They were great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, variety of breakfast options.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice place to stay. Staff and facilities were greqt
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
The staff is very helpful and accommodating. The hotel was quiet and conviently located. I would stay there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was pleasant and the breakfast was good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Room was clean. Bed was super comfy. Easy access to I95. Attached restaurant was so convenient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
The cleanest and the staff love it all
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, quick check in, clean and spacious room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pramit

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean rooms & friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kiantai

Liked: Cleanliness, staff & service, amenities
nice, comfortable place
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was just what I needed after two days of driving. Very comfy.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Byeol

Liked: Cleanliness, amenities, property conditions & facilities
clean and comfy room, good amenities, great customer service by staffs, convenient and quiet location
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

John

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were great and very nice. However the overall cleanliness of the property was less than desirable. Unfortunately found what appeared to be a cockroach in the room and overall the hotel definitely could use some updating. But overall price was reasonable and the outside of the two issues I mentioned the rest of the stay was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

BOB

Liked: Cleanliness, property conditions & facilities
Room very comfortable and clean. Staff very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable bed. Staff nice. Restaurant was ok. No real other food options in close proximity.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Camesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Convenient location
Stayed 1 night in Dec 2025