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"Excellent service and cleanliness "

"Check in was very fsst and the staff on reception were exceptional. We went to our room and were very happy. We had one minor problem - water would not drain from the bathroom basin but after a call to reception, this was sorted out immediately. One other small issue was regarding cleanliness, there is a mirror on the wall which has a decorative leather strap. This strap had thick dust on the top half of it. Other than that, the room was very clean. After a night out on the town we returned to a very cool room and had a very comfortable night's sleep. Breakfast was good but not exceptional."

"Fantastic service from well trained staff. Very attentive from the moment we entered the hotel until we left. "

"Comfortable bedding, beautiful view of the city and accessible shower was great for my arthritic knees as a chair was available. Staff were helpful and looked after our luggage well. Slight improvements could be made on the cleaning due to finding small stains on towels and shower curtain, but everything else including the bed was perfect. Was very pleased to see a hotel that included eco friendly benefits and would love to see more of it in other hotels in the future!"

"THE WEATHER WAS TOO WARM THERE WAS A FAN THOUGH SO IT HELPS"

"Best price at this location and very clean. Bar and spa outclass for gathering or playing"

"Good position near the marina and easy walk into the city centre. Staff were excellent and the breakfasts were superb. The room was comfortable and spacious. Car park was chargeable, be warned."

"Great hotel, however night staff need a little more training "

"very helpful staff. Comfortable room. Easy access to the M4 and Celtic Manor golf courses. ould do with anothert electric vehicle charging point."