Okura Hotels & Resorts Shutoken hotels

"You have to check in on the money to yourself. You can’t have the agents help to do it, which is unusual for me. Everything else was great. The staff and everything but the rooms are much smaller than what I’m used to for the amount of money I paid for."

"Everything is very good!"

"The rooms were very good for Japan. It was easy to get to the train from the hotel. Our overall experience as a family was great at this hotel. We highly recommend it. "

"The best part of this hotel was breakfast and the bath tub inside the washroom. "

"Friendly staffs , clean room, very good breakfast and great amenities. "

"It was great! Room was clean and staff was nice. The self service luggage storage was super helpful, especially with a airport bus stop right outside the property. About a 10-15 minute walk to Shinjuku station, so the location is really good too. Would definitely recommend and stay here again :)"

"We truly enjoyed our stay. Highly recommend it. Conevenient and easy access to transportation, shopping, restaurants. Great drinks and views from the sky bar. "

"Very clean and convenient to get Haneda airport."

"Good location, service and clean"