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"Excellent staff,beautiful lobby "

"It was an awesome experience. "

"Helpfulness and friendliness of the staff."

"I stayed in 11th floor 6days this time! Day and night beautiful view ! House keeping and front stuff were so nice . Big bath was so clean and great! Can easy to walk to world porters shopping, restaurants, Sakuragi cho station ( walk about 10mins) I was so impressed! Definitely are come back next visit again ! "

"Loved the indoor pool but was sorry the whirlpool spa was closed."

"Beautiful hotel in great location. Breakfast was wonderful and the hotel is very clean and comfortable. Wonderful view"

"Great place near airport"

"This was one of the best hotels I’ve stayed at. Beautifully decorated, clean, new and spacious. Staff were very friendly and exceptionally helpful. Amazing service and facilities. Check-in process was so nice - we were seated in the nice lobby area while they took care of all paper works and luggage. Transportation from/to Odawara station made the trip so convenient. I can‘t say enough good things about this place and I would definitely go back. "

"Got a nice view of the mountains from my room. Buffet food was pretty good. All the public baths, including the ones at the neighbouring Mori no Yu, were very good! Would recommend coming if you want to enjoy onsen and disconnect from the busy city."