Indoor pool
Check availability

Reviews of The Longemont Hotel Shanghai

4.5 out of 5
The Longemont Hotel Shanghai
1116 Yan An Rd West Changning, Shanghai, Shanghai

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 304 reviews" "
Rating 8 - Good. 142 out of 304 reviews" "
Rating 6 - Okay. 37 out of 304 reviews" "
Rating 4 - Poor. 13 out of 304 reviews" "
Rating 2 - Terrible. 2 out of 304 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yue, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 7 nights in Apr 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

YEYUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

FONGNAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and it was allocated on high floor where the view overlooking the surrounding area was satisfied.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service

10/10 Excellent

Sun Joo

Liked: Cleanliness, staff & service
Excellent service and high hygiene standards
Stayed 3 nights in Nov 2023

10/10 Excellent

Pachy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often visit Shanghai, this hotel is close to the airport and the Center, so its very easy to move around the city.
Stayed 4 nights in Apr 2023

10/10 Excellent

Rick, Los Angeles, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service. The only improvement: It is hard to adjust temperature on heating.
Stayed 12 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was very nice and it had all that I needed for my stay. However, the room got very warm due to climate control issues with the HVAC system.
Stayed 5 nights in Nov 2019
Response from Rainy Zheng on 17 Dec 2019
Thanks for your feedback, and will share this information to revelant department!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Great value for room. Great location as well
Stayed 2 nights in Sep 2019
Response from Rainy Zheng on 10 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Rainy Zheng on 28 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay when in Shanghai
My choice every time when visit Shanghai! No problem to recommended to anyone!
Stayed 4 nights in Jun 2019
Response from Rainy Zheng on 12 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Rainy Zheng on 14 Jul 2019
感谢您入住我们的酒店。非常感谢您的反馈！

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, good breakfast, clean tidy room, only 1 non-news channel in English. WiFi annoying as you constantly have to keep logging in. Taxi’s are not easy to get, can be long wait.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Could’ve been better
The first room smelled of smoke and was too hot. The second room had a moldy shower.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

MaoTang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Having just arrived I was unaware of the exchange rate and was scammed by the massage staff paying $750 for a massage - outrageous.
Stayed 1 night in Jan 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Lindy, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel. Clean rooms and helpful, pleasant staff. The room was somewhat style over substance, with fancy lighting, but light switches not always in the right place. The restaurants served good food but were a bit expensive.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not like the Cantonese restaurant as much as I would have liked to. Very difficult to get order , since none of staff spoke English.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
ok, just ok
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Reception people all by the book, no friendliness.... my reservation I paid $12 more for breakfast but on my booking order did not ay 'includes breakfast' so refused to give me
Stayed 1 night in Sep 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Poor layout and traffic
The bed condition is old and not good for sleeping, entire hotel look good but look into details is poor.
Stayed 5 nights in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. I would most certainly stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful hotel, amazing pool! We had a veery comfortable stay and they even upgraded us to a high room floor and larger bedroom. 5 out of 5 stars.
Stayed 1 night in Apr 2018

6/10 Okay

Ofra

Liked: Room comfort
Disliked: Staff & service

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Time
Room was very clean. Staff was very friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No room ready at checkin
My second time at the hotel. Had a good impression the first time. It's clean and comfy, rooms are beautiful. A little outdated (no plugs right next to bed, etc). But shocked that this time, my guest could not check in when they arrived. Front desk told them no rooms were ready (at close to 4pm, way after check in time of 2pm!). Told her to go to the cafe to have some food, which was closed, and didn't offer anything else beyond that. Super horrible and completely embarrassed by this incident. Will probably pass next time.
Stayed 3 nights in Dec 2017

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant business hotel
Nice hotel with good quality rooms. I was given a free upgrade :) Not the best location for a tourist but fine for business travel. Not always easy to get a taxi though. Helpful staff.
Stayed 3 nights in Nov 2017

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for business or personal
Very nice hotel. Excellent selection of food and drinks available throughout the day. Breakfast has large selection of Chinese and western dishes. The exercise and pool facilities are spacious and well maintained.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I asked for a non-smoking room. They gave one to me smelled like an astray. Air conditioning was poor. Cannot set it lower than 23 Celsius or 73.4 Fahrenheit
Stayed 1 night in Oct 2017

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for SH
Good location, EZ access to anywhere in Shanghai. Nice and clean hotel.
Stayed 5 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
- The staff does not respect the "Do Not Disturb" at all - Cigarette butts in the elevator - Terrible music the lobby
Stayed 6 nights in Jun 2017

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Room was very clean. Staff was very friendly.
Stayed 1 night in Jul 2017

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Longemont is an upscale hotel in a nice area of Shanghai, on the outskirts of the French Concession. Convenient to the #71 bus line which zips you to the Bund or to connections on the metro.
Stayed 3 nights in Jun 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean, comfortable
Great room with wonderful views of the city. The hotel is in spotless condition and the service is great. The room can get a little warm in the morning when the sun is shining.

4/10 Poor

Jason, N

Disliked: Cleanliness, property conditions & facilities
Hot water has a weird smell, bad cleaning
when I was taking a shower the first day I notice a weird smell from the hot water, which was really strange because it is the first time I notice water has a smell, I though it could be the pipes, so I let it run for a few minutes, it didn't help, the smell of the water stayed the same for the next 3 days of my stay. When I left to my next destination I notice itch and hurt a little on my head. Daily house keeping job wasn't done properly, I knew there was stain left by me eating on the bed, when I return at night after a long day of meetings, my bed was made but the stains on the comforter was still there, I didn't really care that much because I thought, hey that could be good for the environment too right? But the third day, I started sneezing nonstop in the morning until I left the room, I bumped into the housekeeping lady and asked her to deeply clean the room. Food at the second floor Chinese restaurant was pretty good, but in the lobby not so much, onion soup and beef soup all tasted like can soup, sandwich taste worst than prepacked supermarket sandwich, but everything was all hotel standard pricing.

6/10 Okay

Darryl, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
2 day trip to Shanghai...
I was in Shanghai for just two nights. A friend had booked this hotel for me. I found the room accommodations to be good. My room was clean and of good size, it was located on the 42nd floor, so I had a wonderful view of the city. I also had the complimentary meal. The buffet was okay, and had a fair amount of variety. Location of the hotel was also fair, I found there was really nothing within walking distance, and I had to cab everywhere. One of the concierge was extremely helpful, and even let me use his Uber when taxis were not available (that was very nice). There were only two minor issues. The first was that because I was on the 42nd floor, the lifts were a bit slow during high use times. Also, the front desk always seemed to be over taxed, and therefore had a wait. In closing, overall I would stay there again. Especially since I speak no Mandarin and was able to communicate just fine.

8/10 Good

Jimmy, Guayaquil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near Points of Interest
The hotel was excellent, the room, food, cleanliness, i loved the Spa, Gym and pool - jacuzzi. The only thing that they have to improve is the WIFI conection in the Lobby, there isn´t any wifi signal, we had it only in the room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortable
Clean, comfortable, convenient to conference facilities