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Overview of Four Seasons Hotel Shanghai

Photo gallery

Guest reviews

4.5/5 Wonderful
469 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationShanghai Centre14 min walk
Popular LocationJing'an Temple17 min walk
Popular LocationPeople's Square6 min drive
AirportShanghai (SHA-Hongqiao Intl.)12 min drive

Choose dates to view prices

  • Deluxe Room, 2 Single Beds, City View

    4.6/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 3
    Show more
  • Deluxe Room, 1 King Bed, City View

    4.5/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 3
    Show more
  • Grand Room, 1 King Bed (Grand Deluxe)

    4.5/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 2
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  • Grand Room, 2 Single Beds (Grand Deluxe)

    5/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 2
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  • Premier Room, 2 Single Beds, City View

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 3
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  • Suite, 1 King Bed (Center Suite)

    5/5 guest room rating

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 3
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  • Deluxe Suite, 1 Bedroom (Twin)

    Room amenities

    • 125 sq m
    • City view
    • Sleeps 3
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  • Deluxe Suite, 1 Bedroom (King)

    Room amenities

    • 125 sq m
    • City view
    • Sleeps 3
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  • Four Seasons, Executive Suite, 2 Single Beds

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 2
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  • Four Seasons, Executive Suite, 1 King Bed

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 2
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  • Premier Room, 1 King Bed, City View

    3.6/5 guest room rating

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 3
    Show more
  • Premier Room, 2 Single Beds (Grand Premier)

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 2
    Show more
  • Premier Room, 1 King Bed (Grand Premier)

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 2
    Show more
  • Junior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 3
    Show more

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, Four Seasons Hotel Shanghai is in the city centre and near a metro station. Jing'an Temple and People's Square are notable landmarks, and travellers looking to shop may want to visit Former French Concession and Xintiandi Style Shoppping Centre. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: West Nanjing Road Station is 7 minutes by foot and South Huangpi Road Station is 15 minutes.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • Shanghai Centre - 14 min walk
  • Jing'an Temple - 17 min walk
  • Jade Buddha Temple - 3 min drive
  • People's Square - 6 min drive
  • Shanghai Museum - 7 min drive

Getting around

  • Shanghai Railway Station - 4 min drive
  • West Nanjing Road Station - 7 min walk
  • Shanghai (SHA-Hongqiao Intl.) - 12 min drive

Restaurants

  • Where to eat
  • Cafe Studio – Serves breakfast, lunch and dinner daily.
  • Si Ji Xuan – Serves lunch and dinner daily.

About this property

Four Seasons Hotel Shanghai

Luxury Shanghai hotel in Downtown Shanghai, near Jing'an Temple
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 422 rooms boast deep soaking bathtubs, and offer free WiFi and iPod docking stations. Separate sitting areas and 24-hour room service are standard, as are TVs with satellite channels.
Four Seasons Hotel Shanghai offers 422 forms of accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters. Televisions come with satellite channels and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
WiFi in public areas is free with a 3-device limit

Parking and public transport

Self parking: CNY 120 per day
Valet parking: CNY 30 per night

Food and drink

Buffet breakfast available for a fee daily: CNY 262 per person
4 restaurants
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Indoor pool
Laundry facilities
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Japanese

Business services

1 meeting room
Business centre
Computer station
Conference space

Outdoors

Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Down comforter
Hypo-allergenic bedding

Bathroom

Bathrobes
Deep-soaking bathtub
Hairdryer
Separate bathtub and shower

Entertainment

DVD player
iPod dock
Films for purchase
Satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 262 per person (approximately)
  • Self-parking fee: CNY 120 per day
  • Valet parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for lunch and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Free WiFi in public areas has a 3-device limit

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at Four Seasons Hotel Shanghai and receive a full refund?
Yes, Four Seasons Hotel Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Four Seasons Hotel Shanghai cancellation policy on our site for more details about any exclusions or requirements.
Does Four Seasons Hotel Shanghai have a pool?
Yes, this property has an indoor pool.
Is Four Seasons Hotel Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Seasons Hotel Shanghai?
Self-parking is available for CNY 120 per day. Valet parking is available for CNY 30 per night.
What time is check-in at Four Seasons Hotel Shanghai?
Check-in begins at 2 PM.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Located in Downtown Shanghai, this luxury hotel is within 1 mi (2 km) of Jing'an Temple, Former French Concession and People's Square. Shanghai Museum and Jade Buddha Temple are also within 2 mi (3 km). West Nanjing Road Station is 7 minutes by foot and South Huangpi Road Station is 15 minutes.

Guest reviews

4.5
Wonderful
5 - Excellent
299
4 - Good
124
3 - Okay
32
2 - Mediocre
11
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great part of Shanghai

Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Centrally Located Hotel

Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity

Stayed 4 nights in Dec 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abominable service, unclean rooms

Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.

Stayed 2 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Dec 2019