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Reviews of Arirang Hill Hotel Dongdaemun

4 out of 5
Arirang Hill Hotel Dongdaemun
8 Arirang ro Seongbuk gu, Seoul

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 874 reviews" "
Rating 8 - Good. 303 out of 874 reviews" "
Rating 6 - Okay. 48 out of 874 reviews" "
Rating 4 - Poor. 26 out of 874 reviews" "
Rating 2 - Terrible. 13 out of 874 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

VINCE, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 9 nights in Apr 2024
Response from sandy lee on 15 Apr 2024
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. Hotel is modern and comfortable. Staff was professional and helpful. Breakfast buffet was delicious and affordable. Only one small issue was that thermostat was stuck at 22degrees which was too warm at night. Staff was BLE able to fix. So slept with window open at night.
Stayed 5 nights in Feb 2024
Response from sandy lee on 26 Feb 2024
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Steve

Travelled with partner
Liked: Amenities
hotel is right next to subway. Very easy to go anywhere.
Stayed 7 nights in Jan 2024
Response from sandy lee on 22 Jan 2024
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

8/10 Good

Mei Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. Hotel staff were helpful n polite. Room bit small for 3 adults. Airport limousine bus should stop in front of the bus stop of the hotel. Overall, pleasant stay.
Stayed 8 nights in Jan 2024
Response from sandy lee on 22 Jan 2024
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great amenities and facilities and them room was lovely as well as the staff and service.
Stayed 5 nights in Dec 2023
Response from sandy lee on 25 Dec 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

VINCE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from sandy lee on 13 Feb 2024
thank you

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel whenever I’m in Seoul which is a few times a year. It’s a low key hotel in a great location and I appreciate their staff and it’s quietness.
Stayed 8 nights in Nov 2023
Response from sandy lee on 18 Nov 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

6/10 Okay

KWANG JOO

Stayed 1 night in Oct 2023
Response from sandy lee on 8 Nov 2023
Thank you.

10/10 Excellent

Azad

Stayed 3 nights in Oct 2023
Response from sandy lee on 8 Nov 2023
Thank you.

8/10 Good

David, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 6 nights in Oct 2023
Response from sandy lee on 8 Nov 2023
I would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. As per your valuable comments, I have shared your opinion with culinary team to provide the guests with more various foods and also make it better than now. We will keep committing all our efforts to enhance service that our guests can feel very comfortable and happy. Thank you.

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, just a stone's throw away from the subway station. Staff speak good English and the rooms were big and clean. There are lots of food options around and it's across the street from an Olive Young. There's also a coin laundry room but there are only two washers and two dryers for a hotel with more than 10 floors of guests so it was very crowded everyday. But overall we really enjoyed our stay!
Stayed 9 nights in Oct 2023
Response from sandy lee on 8 Nov 2023
I would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. As per your valuable comments, I have shared your opinion with culinary team to provide the guests with more various foods and also make it better than now. We will keep committing all our efforts to enhance service that our guests can feel very comfortable and happy. Thank you.

10/10 Excellent

Zulaikha, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is very close to Shungshin Women University train station. There is no uphill or stairs to the hotel which is very importany for me since I have 2 baby strollers. The hotel is clean and lifts are working well. Plus points there is laundry facility, cafe at lobby, microwave at level 2 and there is iron and ironing board available upon request. Hotel room is spacious for me and family. I dont mind returning and I feel its worth the value. Keep up the good service :)
Response from sandy lee on 24 Oct 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from sandy lee on 18 Oct 2023
Thank you

10/10 Excellent

Mark

Travelled with family
Rooms are small but clean and well insulated from street noise. Handy to metro line 4. Area is mixed commercial and residential. There is a very nice area one stop away at Hangseng with gourmet grocery coffee shops and numerous dining options
Stayed 6 nights in Oct 2023
Response from sandy lee on 18 Oct 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Catherine L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the option for 3 beds was available. My husband, son & I were able to enjoy our own space & stretch out, which was nice. My “cloud bed” was very comfortable. Great shower, too! Although compact, the room worked well for us. The side couch w/table worked great when getting take-out one evening. A great stay.
Stayed 12 nights in Sep 2023
Response from sandy lee on 18 Oct 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

8/10 Good

Wai Ling Winnie

Stayed 4 nights in Sep 2023
Response from sandy lee on 4 Oct 2023
Thank you for your stay.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very efficient and considerate and helpful. We had a lovely breakfast in the restaurant, Ari Sol.
Stayed 3 nights in Sep 2023
Response from sandy lee on 3 Oct 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

8/10 Good

Rachid

Stayed 10 nights in Sep 2023
Response from sandy lee on 3 Oct 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

8/10 Good

Wai Sum

Stayed 8 nights in Sep 2023
Response from sandy lee on 23 Sept 2023
감사합니다.

10/10 Excellent

MITA

Stayed 5 nights in Aug 2023
Response from sandy lee on 11 Sept 2023
고객님의 피드백 감사합니다.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice, clean hotel. I did have a few issues booking with Expedia. It's like they weren't used to it. Still got it sorted out and happy I stayed at Hotel Arirong. The breakfast was not good. I did it once. That was enough.
Response from sandy lee on 11 Sept 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Rooms very clean with good amenities. Well located to visit our daughter at Korea Uni. and explore Seoul. Surprised the hotel doesn’t have a bar!
Stayed 7 nights in Aug 2023
Response from BEH on 28 Aug 2023
Thank you for choosing the Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now further. We are looking forward to seeing you again in the near future. Thank you.

10/10 Excellent

Andrew

Stayed 14 nights in Aug 2023
Response from sandy lee on 11 Sept 2023
고객님의 피드백 감사합니다.

10/10 Excellent

Jihoon

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 26 nights in Jul 2023
Response from BEH on 14 Aug 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.

10/10 Excellent

Maria E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from BEH on 14 Aug 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.

8/10 Good

WAI LEUNG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 4 nights in Jul 2023
Response from sandy lee on 9 Aug 2023
Thank you.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only minutes from a train entrance and shopping and dining options are right there too! Will definitely stay here again
Stayed 9 nights in Jun 2023
Response from Hotel Management on 26 Jun 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.

8/10 Good

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Arirang Hill is located near the subway and is convenient to find a variety of food nearby. We liked the slow pace neighbourhood. The pillows can be abit too soft and no support, I hope it can be better the next time. Overall, is all good for us. Thanks Mr.Kim for arranging the airport taxi for us .
Stayed 7 nights in Jun 2023
Response from Hotel Management on 24 Jun 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.

10/10 Excellent

Hyon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to public transportations.
Stayed 11 nights in Jun 2023
Response from Hotel Management on 23 Jun 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Location very good near subway stop
Stayed 9 nights in May 2023
Response from Hotel Management on 15 Jun 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.

8/10 Good

Bonnie, Winter Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again. Really nice overall.
Stayed 4 nights in Jun 2023
Response from Hotel Management on 12 Jun 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.

10/10 Excellent

Elissa

Stayed 9 nights in May 2023
Response from Hotel Management on 29 Jun 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.

10/10 Excellent

Do Quyen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Hotel Management on 31 May 2023
感谢您的入住,请下次再来。

8/10 Good

Ruth

Liked: Staff & service, property conditions & facilities
Staff where very friendly and helpful.
Stayed 7 nights in May 2023
Response from Hotel Management on 23 May 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel.We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2023
Response from Hotel Management on 17 May 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Megan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel, clean with comfy beds. Location isn't in a main tourist area but area is still nice and close to station.
Stayed 3 nights in Apr 2023
Response from Hotel Management on 17 May 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
The area around the property was great for travelers, but in the hotel room was too small for twin beds, heat control not working properly & no drawer space. Bathroom has no ventilation, only one hook & need more, old towels and shampoo/conditioner/body wash not in deposable containers. And need more translation written on paper not in the television...!?!?
Stayed 20 nights in Apr 2023
Response from Hotel Management on 1 May 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We apologize for the inconvenience you experienced during your stay.We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities
I love that they give fresh towels everyday..
Stayed 11 nights in Apr 2023
Response from Hotel Management on 20 Apr 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We will always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Hotel Management on 17 Apr 2023
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We will always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Lidija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 11 nights in Mar 2023
Response from Hotel Management on 30 Mar 2023
Thank you very much for using Arirang Hill Hotel. We will always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Great service with smile!
Stayed 5 nights in Mar 2023
Response from Hotel Management on 25 Mar 2023
Thank you very much for choosing Arirang Hill Hotel. We will always share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023
Response from sandy lee on 24 Mar 2023
Thank you very much for using Arirang Hill Hotel. We will always try to share the reviews you registered with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.

10/10 Excellent

Mary Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for your stay!
Our hotel view
Stayed 13 nights in Jan 2023
Response from Hotel Management on 29 Jan 2023
Thank you for choosing Arirang Hill Hotel. We hope you had a comfortable stay at ArirangHill Dongdaemun. We will try our best to apply a good review posted by our customers as an opportunity to improve hotel facilities and service by sharing it with our staff. We appreciate your feedback, and we will do our best to more satisfy you in the next opportunity. thank you.

10/10 Excellent

Charisma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness and service.
Response from Hotel Management on 18 Jan 2023
Thank you for choosing Arirang Hill Hotel. We will try our best to apply a great review posted by our customers as an opportunity to improve hotel facilities by sharing it with our staff. We appreciate your feedback, and we will do our best to more satisfy you in the next opportunity. thank you.

10/10 Excellent

YongKwon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many years to this hotel. Staffs are great and the location is excellent to go anywhere in Seoul. Dining went down after Covid but you have lots of other options near the hotel.
Response from Hotel Management on 14 Jan 2023
Thank you for choosing Arirang Hill Hotel. We will try our best to apply a good review posted by our customers as an opportunity to improve hotel facilities by sharing it with our staff. We appreciate your feedback, and we will do our best to maintain satisfy you in the next opportunity. thank you.

10/10 Excellent

sau cheng

Response from Thank you. on 8 Nov 2023
Thank you.

6/10 Okay

Reina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff are friendly and it was overall a comfortable stay. This hotel is conveniently located near the train station and the street across offers a variety of shopping and food options. Great that they have amenities to clean laundry. However, considering that this is a 4-star hotel, there is still much to improve. This hotel is the first to have pillows that are completely flat and deflated. Lying on one pillow is as good as just lying on the bed, you would have to fold that one pillow into half to raise your head. This hotel is also the first to have bedsheets reused throughout the stay. The bed is considered made up by tucking the bedsheets and aligning the pillows properly. We had to write a note on the 2nd night to change the bedsheets as it was itchy. Other than that the bedsheets were never changed, brown stains were already present on the bedsheet upon checking in. Hair is always strewn across the bedsheets. Coffee and tea bags are also not refilled everyday but alternate days. Breakfast buffet was underwhelming but considering that this is a small hotel it was reasonable. Good that they have a breakfast buffet option early in the morning since many restaurants are not open in the morning
Response from Hotel Management on 6 Jan 2023
Thank you for choosing Arirang Hill Hotel. We will check the inconveniences during your stay so that we could be improved immediately.We will try our best to apply a review posted by our customers as an opportunity to improve hotel facilities by sharing it with our staff. We appreciate your feedback, and we will do our best to more satisfy you in the next opportunity. thank you.

10/10 Excellent

sau cheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect for the price paid. Staffs could speak excellent English and they are very helpful. Would definitely stay again if i am going to Seoul again...
Stayed 2 nights in Dec 2022
Response from Front Office Manager on 2 Jan 2023
Thank you for choosing Arirang Hill Hotel. We will try our best to apply a good review posted by our customers as an opportunity to improve hotel facilities by sharing it with our staff. We appreciate your feedback, and we will do our best to more satisfy you in the next opportunity. thank you.

8/10 Good

jin suk

Stayed 3 nights in Dec 2022
Response from Front Office Manager on 2 Jan 2023
아리랑힐 호텔을 이용하여 주셔서 진심으로 감사드립니다. 고객님께서 등록 해 주신 후기는 직원들과 공유하여 호텔 시설 점검 및 서비스 향상의 계기로 삼도록 항상 노력하겠습니다. 고객님의 피드백 감사드리며, 다음 이용 시에는 매우 만족을 드릴 수 있도록 노력하겠습니다. 감사합니다.