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Hotel Torifito Otaru Canal

4.0 star property
Travelers love this hotel's central location near Otaru Canal, where they can soak in the indoor public bath and enjoy local cuisine at the restaurant.

Choose dates to view prices

Hotel Torifito Otaru Canal offers a welcoming base near the iconic waterway. Guests can relax in the indoor public bath, savor a meal at the on-site restaurant, and use free WiFi to plan their next adventure. Visitors appreciate the attentive staff and convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Japanese Style TATAMI Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), NS

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), NS

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 3 Adults (Children Ages 6+ Count as Adults), NS

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 3 Adults (Children Ages 6+ Count as Adults), NS

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room for 1 Adult (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room for 1 Adult (Children Ages 6+ Count as Adults), Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Moderate Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room for 3 Adults (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room for 3 Adults (Children Ages 6+ Count as Adults), Non smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Twin Room for 4 Adults (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room for 4 Adults (Children Ages 6+ Count as Adults), Non smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room for 1 Adult (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room for 1 Adult (Children Ages 6+ Count as Adults), Non smoking

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Double Room, Non Smoking (Disability Access)

In-room safe, desk, blackout curtains, soundproofing

Double Room, Non Smoking (Disability Access)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room With Sofabed

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room With Sofabed

  • Sleeps 3

View all photos for Twin Or Tatami Twin

In-room safe, desk, blackout curtains, soundproofing

Twin Or Tatami Twin

  • Sleeps 2

View all photos for Universal Double Room

Bathroom

Universal Double Room

  • Sleeps 2

View all photos for Moderate Twin Room

In-room safe, desk, blackout curtains, soundproofing

Moderate Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Tatami Twin Room

In-room safe, desk, blackout curtains, soundproofing

Tatami Twin Room

  • Sleeps 2

View all photos for Family Twin Room

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Superior Tatami Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Tatami Twin Room

  • Sleeps 3

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About the area

Located in Otaru, Hotel Torifito Otaru Canal is in the city center. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Sakaimachi Street. Don't miss out on a visit to Otaru Aquarium.
Map
1-5-7, Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal
    Otaru Canal
    1 min walk - 0.2 km
  • Sakaimachi Street
    Sakaimachi Street
    3 min walk - 0.3 km
  • Otaru City General Museum Ungakan
    Otaru City General Museum Ungakan
    3 min walk - 0.3 km
  • Otaru Music Box Museum
    Otaru Music Box Museum
    15 min walk - 1.3 km
  • Shin Nihonkai Ferry
    3 min drive - 2.1 km

Getting around

  • Otaru Station
    8 min walk
  • Teine Station
    21 min drive
  • Sapporo Okadama Airport (OKD)
    48 min drive

Restaurants

  • ルタオ
    3 min walk
  • 小樽ビール 小樽倉庫No.1
    5 min walk
  • おたる政寿司 ぜん庵
    4 min walk
  • 北海あぶりやき 運河倉庫
    6 min walk
  • ポプラファーム 小樽店
    3 min walk

About this property

Hotel Torifito Otaru Canal

Upscale hotel near Otaru Canal
Located close to Sakaimachi Street and Otaru Music Box Museum, Hotel Torifito Otaru Canal provides an indoor public bath (no minerals), dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • Multilingual staff, a front-desk safe, and luggage storage
  • An elevator, a 24-hour front desk, and a reception hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 128 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Refrigerators, electric kettles, and heating

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 3000 for children
  • Uncovered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Torifito Otaru Canal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Torifito Otaru Canal?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Hotel Torifito Otaru Canal?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Torifito Otaru Canal?

Checkout is at 11 AM.

Where is Hotel Torifito Otaru Canal located?

Located in the heart of Otaru, this hotel is within a 5-minute walk of Sakaimachi Street and Otaru Canal. Otaru Music Box Museum and Shin Nihonkai Ferry are also within 2 mi (3 km). Otaru Station is 8 minutes by foot and Minami-Otaru Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Torifito Otaru Canal Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 563 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

Reviews

Verified

8/10 Good

Heng Thian

Liked: Cleanliness, staff & service
The interior of the room is clean and stylist. Breakfast was very gd value with wide spread of choices.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jihyeong

Liked: Cleanliness, staff & service, amenities
Clean and comfortable hotel with very nice, helpful staff. The location is excellent—making it extremely convenient for getting around. Would definitely stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Good location and very helpful staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, clean hotel/room, great friendly staff. Close walking distance to many shops and restaurants. Over all great place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sean

Staff was very friendly and helpful. Roo
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Flora

Liked: Cleanliness, amenities, property conditions & facilities
it is a good hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities
Hotel is clean and staffs are polite.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Professional and friendly staff who were very welcoming and keen to assist. Hotel is very convenient to the train station and food choices. Spacious lobby, very nice, comfortable room. The rooms are well appointed and bathroom excellent cleanliness. Highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and Room. Dinner is delicious! Excited for the rest of our stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with easy access to the canal and all tourist attractions. Parking is limited and need to be there early to get a spot
Stayed 2 nights in Dec 2025
Verified

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and nice and helpful staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chien Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Breakfast is golden with many good food options. Location is close to JR Otaru station and the tourist attractions, very walkable to most places everyone visits in Otaru.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, amenities
Staff was exceedingly friendly and helped solve a problem with our rental car which nearly caused us to miss an international flight.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lian Seng

Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is very good and walking distance to many places of interest especially walking to the canal and the JR / Bus terminal. Rooms are not big but sufficient to have a good stay especially the family room. Would not hesitate to recommend to others who’s going to visit Otaru.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great experience Efficient Breakfast buffet was great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Edrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stone throw away from Otaru Canal. Also a few minutes away from the train. Lots of food and shopping options around
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mr Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice of hotel in Otaru. Great location, right on the main tourist street in the town. Excellent modern property with a cultural and historical twist. Very good breakfast with both Japanese and western options. I highly recommend this property and would stay here again if visiting Otaru again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

sangmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during a trip with friends and we loved it! The place was clean, comfortable, and in a great location. Would definitely stay again!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was very clean and the staff they are all good in English and with a big heart on their service
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Vi

Liked: Cleanliness, amenities
Comfortable stay for family of three. Staff are very nice and hotel was clean. I like the location as well, very close to the Canal and shops.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Chia Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very good for family
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room! Loved the room layout. The public bath was not so large, but the amenities are good. Pretty new hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a great time to spend a night in Otaru, the hotel staff are nice and friendly.
Stayed 1 night in May 2025
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, nice onsen. I couldn’t ask more from a hotel!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Dalia

Liked: Cleanliness, property conditions & facilities
Spacious and clean modern room. Convenient location. Room with separate toilet and bath. Got onsen however very crowded need to wait awhile for baths. Overall a very good stay.
Stayed 1 night in Oct 2025

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