Hotel Dekat Sapphire Ice & Leisure Centre

"The rooms were clean and the staff was very friendly, especially Lisa, however, there seems to be a disconnect between the hotel an Expedia, please confirm reservation before arrival."

"I have used this hotel on a number of occasions. It is clean, well located and has plenty of private parking available. The staff are always friendly, professional and extremely helpful."

"Off the beaten path! Not close to the train station and eating establishments which made it a little challenging. "

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Cheap room but conveniently located near Ilford Station. Codes needed for access to main door and hotel room. Rooms look dated and bare basics are there. It's in keeping with price, but if paying over £45-50, find a travelodge."

"The property is centered"

"Friendly staff, great location"

"Comfy bed, clean, good shower, helpful staff"

"Good value. Parking might be difficult as spaces limited when residents restriction ends."

"Spotlessly clean rooms, location, quality of decor and bedding."

"I enjoyed my stay here: the location was great and the room was very spacious and it is close to everywhere, night foods and all."

"Clean linens and towels, spaceous room and secured parking. Convenient location for shopping , restaurants and subway/ train station close by. Cups an dishes and pots not cleaned ( one of the reasons is the lime in the water but staff should re wash items and dry them right away to avoid lime deposit). One of the washroom cupboard door handle was missing. A bit inconvenient. Parking is across from street ( some other building's parking with entry code) but we were not advised in advance that...

"Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday."

"clean room nothing special"

"Hotel was in a quiet location with la lot of parking. Its a large hotel but was lacking in guests. Thre is nowhere to get an an evening meal. Breakfast simple but adequate. The room was large but it was very hot, the window sash was broken and Lthough a fan was provided it was almost impossible to sleep. The bathroom was ok but the heated towel rail could not be switched off and therefore far to hot!. Wr did visit during exceptionally hot weather."

"Had to pay for parking on the hotel grounds"