Holiday Inn Express London - ExCeL by IHG

Property class: 3

Choose dates to view prices

Located close to Excel London and The Arena, Holiday Inn Express London - ExCeL by IHG provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is RM342
RM410 total
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(41 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Docklands, a neighbourhood in London, Holiday Inn Express London - ExCeL by IHG is near the airport and near a metro station. The Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Enjoy an event or a match at Excel London, and consider making time for London Eye—a top attraction that's not to be missed. Visit our London travel guide
Map
1018 Dockside Road, London, England, E16 2FQ

What's nearby

  • A modern bridge with a clear blue sky and a large building in the background.
    Excel London
    9 min walk - 0.8 km
  • A cityscape with a river, skyscrapers, and a bridge.
    IFS Cloud Royal Docks Station
    4 min drive - 2.0 km
  • Thames Barrier Park
    15 min walk - 1.3 km
  • University of East London, Docklands Campus
    16 min walk - 1.4 km
  • Royal Victoria Bridge
    19 min walk - 1.6 km

Getting around

  • Royal Albert Station
    2 min walk
  • Barking Station
    7 min drive
  • London (LCY-London City)
    7 min drive

Restaurants

  • Caffè Nero
    17 min walk
  • Costa Coffee
    19 min walk
  • Subway
    16 min walk
  • Sandwich & Co.
    19 min walk
  • Juniper & Co Bar & Kitchen
    17 min walk

About this property

Holiday Inn Express London - ExCeL by IHG

  • Hotel near Excel London
  • Located close to The Arena, Holiday Inn Express London - ExCeL by IHG provides a free breakfast buffet, a terrace and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Self-parking (surcharge), a banquet hall and a vending machine
    • Multilingual staff, a front desk safe and a TV in reception
    • ATM/banking services, free newspapers and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 204 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
  • Other amenities include:
    • Bathrooms with showers and hairdryers
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping and desks

Similar properties

Reception
Hampton by Hilton London Excel
Docklands
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 1,004 reviews
The price is RM383
RM460 total
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

American ExpressDiscoverMastercardVisa

Important information

Optional extras

  • Self-parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express London - ExCeL by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express London - ExCeL by IHG?

As of 20 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express London - ExCeL by IHG on 27 Sept 2026 start from RM342, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express London - ExCeL by IHG?

Self-parking is available for GBP 20 per night.

What time is check-in at Holiday Inn Express London - ExCeL by IHG?

Check-in start time: 2 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express London - ExCeL by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express London - ExCeL by IHG located?

Located in Docklands, this hotel is 0.5 mi (0.8 km) from Excel London and 2.5 mi (4 km) from The Arena. Westfield Stratford City and London Eye are also within 9 mi (15 km). Royal Albert Station is only a 2-minute walk and Prince Regent Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express London - ExCeL by IHG Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, comfortable bed
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, staff were friendly, breakfast was good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely, I and my friend are disabled and stayed here after an event nearby. They really went out of the way to accommodate us and it was very appreciated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be very happy to stay here again rooms clean. Breakfast good, plenty of choice, all the hotel staff very accommodating and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were helpful and friendly, breakfast was excellent!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room, very clean, staff great and breakfast was good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great food lovely staff and good atmosphere
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really handy for City Airport and the Excel Centre
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff & good amenities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for the Comic Con weekend and we were all extremely happy with every aspect of our stay. The reception staff were very welcoming, the room was perfect for what we needed and was very clean. Whenever we came back at the end of the day the housekeeping team did a great job at making the room comfortable for our return. The bar and restaurant staff are very friendly and helpful, nice variety of food for breakfast and dinners. Thanks very much for a really enjoyable weekend!
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was good. Room was ok- stained carpets, old bathroom accessories
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience from check-in to out. Nice breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. Close to the DLR track. Clean rooms and friendly staff. Enjoyed our stay
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff friendly, food hot and fresh, facilities clean
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. The staff members are very nice and helpful.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were very friendly, the food was very good and the room was spacious, and very comfortable. Overall I would highly recommend this hotel as a destination.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Yes, clean room, a/c bar
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, practical in every way. Good value to us
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room , good check in . Breakfast was good , great choice.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night stay, simple check in and out with comfortable beds.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to my work, great friendly staff and breakfast to go
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff was excellent. All were very friendly and helpful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, food lovely and friend staff

Staff was very friendly from reception to bar staff and house keeping
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very helpful. Lovely breakfast. Very clean rooms. Would definitely stay again
Stayed 1 night in Oct 2025