Santa Cruz Hotels with Restaurants

"Overall property was great, close to Greenbelt I enjoyed the bar/lounge though I felt the staff outside at hotel entrance didn't exhibit good service or appreciated guest staying "

"We’re very grateful that the hotel allowed us to use the room early—it was a big help since we were only staying for half a day before our midnight flight. The room was good, clean, and comfortable for a short stay. The location is excellent, very close to Newport Mall, which made everything very convenient. Overall, a pleasant and hassle-free experience. Thank you! 😊"

"Our room was always clean and tidy. The bathroom could use an update. The staff was amazing!"

"No towels on our first day/ room condition is very poor, wall paints are peeling, bathroom tiles are dirty, very limited bathroom tissue, air condition is noisy. Hotel lobby’s air condition is not cold enough. I would not recommend this hotel."

"All was good and satisfing"

"The staff was friendly, and helpful. They were genuinely happy and helpful. The rooms were spotless, impressive."

"We stayed this place for a week though, we got sick but the place its inside the mall. very convenient the hotel is excellent though, its pricey. but you paid what you got as we expected. the front desk are very helpful and friendly and very professional, all the staffs are friendly inside the hotel rooms are very clean. the cleaning crew are wonderful and welling to go above an beyond, very helpful. the only problem we have at the restaurant. the table are too close to each other and while we try'd to enjoy our breakfast someone next to us was a couple playing games on their phone it was too loud that my husband and we couldn't hear each other when we talked so we ask the staff to move to a different table and we were ignore so I finally just got up and saw a table we just moved. it was getting annoying its a breakfast buffet not a place to play games. also, we ask for coffee since you can't get it yourself, it takes forever to just getting a coffee, the waitress forgot my husband's coffee, I finally got up and walked where they make the coffee to get it myself. so no tip.. but the waitress at the restaurant needs more training. but above all the foods at the restaurant are excellent and the hotel its wonderful and clean. I would stay again. "

"Excellent location, walking distance to restaurants and stores and safe. The staff was very helpful and friendly. I got a studio room, the kitchen little outdated but nothing major of course comparumg to the US. For the price and location were very good. I will definitely book here again. "

"I enjoyed my stay there. The staff provided good customer services, I like the upstairs pool/bar. I also like that the hotel is walking distances to all the bars and clubs in the area. The only 2 negatives is there is a lot of car traffic outside and sometimes the elevators are slow. "