Hotels in Santa Cruz, Cebu City

"The staff are courteous, prompt and always helpful with a big smile on their face. The room is immaculate and well cleaned all the time."

"The hotel owner should visit this hotel. It is iconic but neglected by the current owner you can tell. The previous owner used to stay at the hotel once every 3 months or so. But he died and the son isn’t coming around. The hotel is excellent but it was better 10 years ago."

"Everything is great. Price, room, food, rooftop pool and views"

"all perfect"

"Very friendly and helpful staff especially Marvin at concierge and Beth in the restaurant. Swimming pool was large and was in a beautiful setting. Breakfast buffet was outstanding. Location to airport is unbeatable, you can literally walk in minutes or take the free shuttle."

"I had a wonderful experience at Shangrila . The staff was friendly and attentive, making me feel welcomed from the moment I arrived. The room was clean, spacious, and well-equipped with all the amenities I needed. Making it easy to explore the area. The breakfast, pool, lobby, and beach area. Overall, I highly recommend [Hotel Name] for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next visit! "

"The reception desk was the the first encounter. One person was not very welcoming or friendly. Then was charged extra for my child. It wasnt a pleasant experience. It made me very frustrated and angry To the point I almost left to go to previous resort. But my kids and I were tired, hungry, and hot. Rest of staff was very nice and friendly they made up for that one person. Restaurant, grounds ppl, everyone. was great. Love the variety of breakfast. House keeping fast and greay. Love the ammenities. Rooms beautiful! "

"So quite and rooms are nice pool is amazing "

"Amazing hotel, great facilities, immaculate grounds and pool area. Rooms spacious and well appointed. But the staff make the experience. Attentive, friendly and respectful. What a team. "