Hotels in Santa Cruz, Cebu City

"I had a wonderful experience staying at this hotel. What truly stood out was the excellent customer service. Every staff member was professional, friendly, and clearly dedicated to their role. From the front desk to housekeeping and the restaurant team, everyone made me feel welcomed and well taken care of. The accommodation was clean, comfortable, and well-maintained. The room was organized, relaxing, and had everything I needed for a pleasant stay. It’s clear that the hotel puts effort into ensuring guests are comfortable. The food was also a highlight of my stay. Meals were fresh, well-prepared, and full of flavor. There was a good variety, and everything I tried was satisfying. Overall, I highly recommend this hotel for its outstanding service, comfortable accommodations, and great food. The staff truly make the experience special, and I would definitely stay here again."

"Excellent. However no Netflix and slippers provided only small size."

"Room needs updating. Carpet was wrinkling, seat cushions worn out, needs painted, pools are nice, but broken fountains and worn out padding. Food was mediocre and overall facilities need serious maintenance "

"Convenient for departure next day. Staff were all friendly and efficient"

"We had a wonderful, welcoming stay here. It is an older hotel that is dated, but nevertheless, has a friendly staff and an excellent food selection for breakfast and drinks. We stayed at the concierge level where we had happy hour included from 5-7pm everyday and connecting rooms. The resort has snorkeling where you can see fish right from the beach. "

"Clean room and lovely staff."

"They need to improve the amenities inside the room. Also, the mattress probably could use the changing. Feels like the springs are getting loose in room 839."

"Lovely, pleasant and helpful staff. The room was tidy and its easy short taxi to the airport"

"Excellent hotel with very nice room offering sea view. The hotel has a very nice pool overlooking the sea, and a private beach for guests to enjoy. There are also several pickleball courts as well. Several restaurants are available throughout the day; the hotel has enough for you not to step out of the compound. If need be, there are 2 shuttle bus services in the evening to bring you to nearby town center. You may also get a taxi with no problem. The hotel staffs are very friendly and make sure you enjoy your stay as I did."