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Crown Regency Hotel and Towers Cebu

Photo gallery for Crown Regency Hotel and Towers Cebu

Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, free WiFi, bed sheets

Overview of Crown Regency Hotel and Towers Cebu

Crown Regency Hotel and Towers Cebu

4 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000

Explore the area

  • Popular LocationFuente Osmena Circle4 min walk
  • Popular LocationMango Square6 min walk
  • Popular LocationCebu Doctor's University Hospital10 min walk
  • AirportCebu (CEB-Mactan - Cebu Intl.)14 min drive

Choose dates to view prices

About this area

Cebu

In the city centre, Crown Regency Hotel and Towers Cebu is in an area with good shopping. Travellers who have shopping on the agenda can visit Ayala Center and SM City Cebu. Jose R. Gullas Halad Museum and Cebu Botanical Garden are also worth visiting.
Visit our Cebu travel guideOpens in a new window
Map

What's nearby

  • Fuente Osmena Circle - 4 min walk
  • Mango Square - 6 min walk
  • Cebu Doctor's University Hospital - 10 min walk
  • USC-North Campus - 13 min walk
  • Fo Guang Shan Chu Un Temple - 18 min walk

Restaurants

  • Where to eat
  • Fifties Cafe โ€“ Open daily, happy hour available.
  • Wang Shan Lo โ€“ Restaurant offering Chinese cuisine. Open daily.
  • Cafe Glo โ€“ Serves breakfast, brunch, lunch and dinner daily. Open 24 hours.
  • Sparkz Restobar โ€“ Serves dinner daily.

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 14 min drive

About this property

Crown Regency Hotel and Towers Cebu

4-star Cebu hotel in Santa Cruz, near Fuente Osmena Circle
4 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges and a 24-hour fitness centre are on-site. All 300 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts such as premium bedding and pillow menus. 24-hour room service, rainfall showerheads and free bottled water are among the other amenities available to guests.
Crown Regency Hotel and Towers Cebu offers 300 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Prana MediSpa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: PHP 500 for adults and PHP 500 for children
  • 4 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Porter
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • Business centre
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

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Business-friendly
Business-friendly
Free WiFi
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4 star
4 star
Hotel
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Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PHP 1000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 500 for adults and PHP 500 for children (approximately)
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency
Crown Regency Towers Cebu Cebu
Crown Regency Hotel and Towers Cebu Cebu
Crown Regency Hotel and Towers Cebu Hotel
Crown Regency Hotel and Towers Cebu Hotel Cebu

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 117 out of 868 reviews
5 - Excellent 13%
Rating 4 - Good. 264 out of 868 reviews
4 - Good 30%
Rating 3 - Okay. 203 out of 868 reviews
3 - Okay 23%
Rating 2 - Poor. 166 out of 868 reviews
2 - Poor 19%
Rating 1 - Terrible. 118 out of 868 reviews
1 - Terrible 14%

3.2/5

Cleanliness

3.3/5

Staff & service

2.9/5

Amenities

2.9/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean
Stayed 1 night in Oct 2021

1/5 Terrible

Disliked: Staff & service
Stayed 9 nights in Aug 2021

2/5 Poor

Travelled with family
Liked: Property conditions & facilities, room comfort
Expected better.
Trip from the airport was good, very helpful. Check in took long, asked if family can go to the room while I checked in, said yes. Cleanliness was OK, rust around toilet seat screws. Shower leaked water around the fittings. floor was very slippery due to the tile used, no non-slip anywhere, had to use towel. AC had the chill water valves closed, had to call front desk to align system, then the rooms started cooling. Once aligned, the AC worked great. Personnel very helpful. Some times the desk phone was put on "Do Not Disturb" received busy signal until I went down to complain. Kitchen would not answer the phone, once I ordered food, it arrived and it was good. Hotel should have some type of money exchange service, unless you have a bank account, no one will exchange money. The front desk didn't even have the simplist of tools; "a stylist pen".
Stayed 1 night in Jul 2021

2/5 Poor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Condition of the room was old. I saw small roaches in the room. Bed was comfortable and sheets seemed clean.
Stayed 1 night in Mar 2020

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities, room comfort
Old hotel, badly needs renovation throughout
What you risk: high probability of lending in a room that has a strong smell of old, rotten stuff; shower not working (didn't work in the first room we got, didn't work in the "upgraded" one either), wireless only working for 5 min, bathroom fixtures leaking. What you get: competitively priced (not worth it IMO), great staff (great people, willing to help but then there's only so much they can do). Maybe OK for one night. I would not recommend for families with children. Forget the number of "stars" and focus on reading the online reviews when deciding.
Stayed 4 nights in Feb 2020