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Reviews of Sepilok Nature Resort

2.5 out of 5
Sepilok Nature Resort
KM 22.5 (Mile 14), Jalan Sepilok, Off Jalan Sapi Nangoh, Sandakan, Sabah

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 212 reviews" "
Rating 8 - Good. 41 out of 212 reviews" "
Rating 6 - Okay. 6 out of 212 reviews" "
Rating 4 - Poor. 1 out of 212 reviews" "
Rating 2 - Terrible. 2 out of 212 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish we planned to stay longer
I wish we had planned a longer stay. The photos do no justice to the place. Simply fabulous property and really great staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Bobby, Edinburgh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant accommodation in an amazing setting. Short walk to the Orangutan and Sun Bear Rehabilitation Centres. Staff were excellent.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The chalet was very comfortable and you felt as if you were living in the rain forest, beautiful grounds. The hotel could do with a bit of updating and would be lovely to have a pool. We thoroughly enjoyed our 2 nights there though, food good, cocktails average. Ideal location for orangutans and sun bears.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Greg, Leicester, U.K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made up so 23 lodge houses in the Borneo rainforest. We were in number 22 one of the furthest away from the main building. I loved being here as you felt part of nature. Just be careful with the wooden board walk as some areas are even due to the rainforest’s tree roots intertwining the boards. We were luck to have visits from orangutans twice while we were there. The first experience had the orangutang crossing the bridge near our lodge approximately 20 metres away. That made my holiday!
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The chalet type accommodation, with verandas, is very spacious and comfortable. Particularly liked the walk-in bath. The seating area around the bar is also very comfortable and the food is excellent. The highlight was an orangutan and baby coming around the chalets one morning.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved that itwas close to the sanctuary would likefood and drink available a bit later
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning grounds!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, huts are big and clean, the space is really pretty, if you’re lucky you will see wild orangutans coming to the hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. Beautiful setting, excellent quality food and choice - we are veggie - and so relaxing and chilled out!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The chalets are spacious and comfortable and the surroundings absolutely beautiful. Lovely to lie in bed listening to the sounds of nature. The food was good and varied. The orangutans and sunbears are less than 5 minutes walk away. Just wish we had booked longer to relax and enjoy the surroundings.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person that worked there were welcoming from the day we arrived to the day we left... We stayed 6 days for RnR and absolutely loved this place. Meals and drinks are on the pricier side than other restaurants and street food, but you get what you pay for. The cocktails were skillfully mixed and tasted superb. The meals were delicious... My husband thinks the Beef Rendang is the best he has ever tasted. The rooms were cleaned daily and whenever we reported something broken it was fixed the same day upon our return from the days activities. Would highly recommend this place.
Stayed 6 nights in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in beautiful surroundings
SNR was such an oasis after our two nights in the jungle. We absolutely loved our chalet which was very clean & spacious & overlooked the lake. The restaurant was gorgeous but some of the waiting staff were quite unprofessional - maybe they were only new? The whole resort was well maintained & the staff very friendly
Stayed 2 nights in Jul 2019

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and each room felt secluded from the next
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little resort.
Lovely little resort right next to the Orangutan and Sun Bear Sanctuaries. We also walked to The Rainforest Discovery Centre, but it was a bit of a hike! The staff here were friendly and helpful. Our room was basic but had everything we needed. Had lunch at one of the nearby hotels and it wasn't nearly as nice as Sepilok Nature Resort!! Would highly recommend a stay here.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved the chalets, the resort was a fab location and complete heaven of tranquility. Food ok , most staff ok although you are made to feel uncomfortable or even unwelcome if you try and use the restaurant/ bar after 9pm. Staff hovering over you to hurry you up and the shutters are down most nights before 10.!that was only only spoiler in an otherwise fabulous 4 night stay
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique little resort, with the feeling of being in the jungle. We stayed here for one night and truly lived the atmosphere. The day tour to Labauk Bay, organized by the front reception, was amazing. I’d highly recommend this place for a stay.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely chalets, comfortable beds and nice surroundings. Great location
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic resort hotel! The setting is unbelievably beautiful. Gorgeous chalet accommodation. Great location. Very friendly & helpful staff. Good food. Thanks for the fantastic two nights we spent with you!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place. I absolutely loved it. The rooms are big and clean and the restaurant is very good and also a very nice cozy place to relax in the evening. Staff is very helpful and friendly. I strongly recommend it. And it’s just a 5 minutes walk to the Oran outang rehabilitation center.
Stayed 1 night in Mar 2019

8/10 Good

Darryl, U.K.

Liked: Cleanliness, property conditions & facilities
Orangutan and Sun bear visit
Stayed to be near orangutan sanctuary, nothing much else in the area. The staff in reception, restaurant and tour counter were bored and disinterested. No WiFi in rooms, only in reception area and very slow at that. Food was very expensive and not so good but captured market I guess as no other option nearby.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very large and very vlean. Staff professional and friendly...speak and understand English. Food was excellent and the wine good! Only downside is wifi doesn't work anywhere but reception area. I highly recommend this resort...you will be very pleased.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! Room was very clean and huge too! Food and service were excellent, and everyonde speaks English and understands it. The only downside is that wifi doesn't work in the rooms, and is sketchy in the restaurant area, but at reception area it works well. I highly recommend this resort..you will be very pleased! And, it's just around the corner from the orangutan sanctuary and the sun bear sanctuary...definitely within walking distance..10 mins!
Stayed 2 nights in Feb 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class jungle gem.
Beautiful surroundings in cleverly designed jungle setting. Very quiet and relaxing with efficient, professional and friendly staff. Excellent quality and good value food and drinks. Anyone who appreciates nature and wildlife should put this at the top of their agenda. It is a few minutes walk from the Orang Utang , Sun Bear and Rainforest Discovery centres all of which are an amazing revelation. You can also see a huge variety of birds and animals within the hotel grounds (including Orang Utangs). There are also several other trips you can take from here. The accommodation is great, chalet style and well spaced out all with balcony. Very clean and well maintained. I don't know why this is only 2.5*, it's top class and offers everything you need. Originally booked 3 nights but stayed 5. A very relaxing few days. Brilliant
Stayed 3 nights in Feb 2019

10/10 Excellent

Joan, State College PA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lush environment is unique. Chalets are situated in a verdant rain forest with beautiful plants. Staff was friendly and eager to make our stay perfect in every way.
Stayed 1 night in Feb 2019

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy villa's, helpful reception and activity guide staff
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for nature lovers
Accommodations were excellent, the staff friendly and the proximity to the orangutan reserve was very convenient (a 5 min walk). A lot of wildlife on site. Room for improvement at the restaurant. Food was okay, but not great.
Stayed 1 night in Jan 2019

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Loved staying at Sepilok Nature Resort. Wonderful setting and lovely staff. The night walk with Soni (apologies for bad spelling) was fantastic! Closeness to Orangutan Rehabilitation Centre means you can visit more than once and spend more time in the company of these amazing animals. Definitely recommend staying here.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely, very clean and comfortable room
Stayed 3 nights in Dec 2018

10/10 Excellent

Lucky, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Hotel exceeded our expectations. Although we stayed 4 nights, we wished we could stay longer. Perfect for visiting the Orangutans, sun bears etc.
Stayed 4 nights in Nov 2018

10/10 Excellent

Richard, kuala lumpur, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice chalet-style room, with hammock on the porch overlooking a river running through the property. Just a 5-minute walk to the Sepilok Orangutan Rehabilitation Center, and the SunBear center.
Stayed 2 nights in Nov 2018

8/10 Good

cedri

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent wood cabins ovelooking a scenic forest and pool environment. Staff are helpful however not as proactive and friendly as you may find in other hotels in Sabah Prices for the happy hour etc should either include the taxes or clearly state that taxes are additiobal particularly given that the high majority of the clientele is overseas and will not be familiar with local taxes and pricing. I did note that a couple of other hotels in Sabah were very clearly as to the total price you would need to pay for the food and drinks.
Stayed 4 nights in Nov 2018

10/10 Excellent

Maria, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with real character - the location is just a few minutes from the bear and orangutan sanctuaries . Beware of leaving things on your balcony mine got stolen by the orangutans - which just shows how close you are to it all. Wish I was still there.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sepilok, Gorillas, Sun Bears.
Food was excellent, staff terrific. Great location near Gorilla and Sun Bear preserves. Very spacious accommodations. I would like to have had wifi available in my room and more than only 3 television stations, none of which were in English.
Stayed 1 night in Oct 2018

10/10 Excellent

Daisy, London

Liked: Staff & service, property conditions & facilities
Lovely peaceful location with beautiful rooms and views onto the river. The staff were charming too! Would highly recommend if you are visiting the wildlife centres around nearby.
Stayed 4 nights in Oct 2018

10/10 Excellent

Ling, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location where we are so close to the nature and it is a walking distance to the Sepilok National park. The chalet is great and love the environment. Perhaps the only draw back is the food of the restaurant. Went for breakfast and it was relatively expensive and limited choices with average taste. We ended up went to the cafeteria in the Sepilok sanctuary for breakfast with more reasonable price.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really high standard room in a great setting, with a nice breakfast and evening meal
Stayed 1 night in Oct 2018

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing place set in beautiful natural surroundings. Only small issue is Wifi as it is unavailable in rooms and only available near reception.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Roisin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel, friendly staff, great food
best experience ever - have already started recommending to everyone!
Stayed 2 nights in Sep 2018

10/10 Excellent

Nicole

Enjoyed our stay.
Staff are amazing, room was lovely. Would 100% stay here again if I was to return to sepilok. We stayed for 2 nights- 1 day and that was enough time to go to the sancturys and we were supposed to do a night walk but it got cancelled due to the weather. There’s not that much to do around there so wouldn’t stay for more than 1-2 days. Also the Malay food they served was very nice.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place itself is amazing, could stay there for a month ... The food is also very good and there's lots to choose from. Very friendly staff.
Stayed 2 nights in Sep 2018

10/10 Excellent

Sian

Lovely relaxed place to stay.
Lovely relaxed place to stay right next to the orang Utan center. Comfortable, spacious villla rooms. Good food, local specialities are best. Would like to see more eco policies such as no plastic straws.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast and really friendly staff. Would love to return
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Lynn, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, I had a terrible time even trying to reach a staff member or speak to them. The hotel never answered. There are so many other hotels in the area which would love your reservation and would show more interest in their guests.
Stayed 1 night in Jun 2018