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Crystal Hill R

Photo gallery for Crystal Hill R

Balcony
Superior Room | Soundproofing, iron/ironing board, rollaway beds, free WiFi
Deluxe Room | Soundproofing, iron/ironing board, rollaway beds, free WiFi
Superior Room | Soundproofing, iron/ironing board, rollaway beds, free WiFi
Panoramic Room (Honeymoon) | Soundproofing, iron/ironing board, rollaway beds, free WiFi

Overview of Crystal Hill R

Crystal Hill R

3.0 star property

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
Map
Kg. Kundasang, Ranau, Sabah, 89308

Explore the area

  • Popular LocationKundasang War Memorial10 min drive
  • Popular LocationSosodikon Hill Kundasang24 min drive
  • Popular LocationDesa Cattle Dairy Farm29 min drive

Room options

About this area

Ranau

Crystal Hill R is located in Ranau. Desa Cattle Dairy Farm and Mount Kinabalu Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Kinabalu National Park and Mount Kinabalu Park Entrance. Arnab Village and Kokob Rafflesia Conservation Garden are also worth visiting.

What's nearby

  • Kundasang War Memorial - 10 min drive
  • Mount Kinabalu Park Entrance - 18 min drive
  • Sosodikon Hill Kundasang - 24 min drive
  • Desa Cattle Dairy Farm - 29 min drive
  • Mountain Garden - 45 min drive

About this property

Crystal Hill R

3-star lodge
Take advantage of a round-trip airport shuttle, a corner/local shop and dry cleaning/laundry services at Crystal Hill R. For some rest and relaxation, visit the sauna. The on-site café, Crystal Cafe, features Malaysian cuisine. In addition to a business centre and babysitting, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free newspapers and concierge services
  • Meeting rooms, a billiards/pool table and a 24-hour front desk
  • Guest reviews speak well of the location
Room features
All 32 rooms boast comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 18-inch flat-screen TVs with satellite channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, French, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: MYR 12.90 for adults and MYR 12.90 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Crystal Cafe

Things to do

  • Billiards/pool table
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 18-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: MYR 12.90 for adults and MYR 12.90 for children (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Crystal Hill R Lodge Ranau
Crystal Hill R Ranau
Crystal Hill R Ranau, Sabah
Crystal Hill R Lodge
Crystal Hill R Ranau
Crystal Hill R Lodge Ranau

Frequently asked questions

How much is parking at Crystal Hill R?

Self-parking is free at this property.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 6 Dec 2022 start from RM 51.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Crystal Hill R?

Check-in begins at 2 PM.

What time is check-out at Crystal Hill R?

Checkout is at 11 AM.

Does Crystal Hill R provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Hill R located?

Situated in Ranau, this lodge is 1.2 mi (2 km) from Kundasang War Memorial and within 6 miles (10 km) of Mount Kinabalu National Park and Desa Cattle Dairy Farm. Mount Kinabalu Park Entrance and Mountain Garden are also within 9 miles (15 km).

Can I cancel my reservation for free at Crystal Hill R and receive a full refund?

Yes, Crystal Hill R offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Hill R cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

2.9
Rating 5 - Excellent. 16 out of 181 reviews" "
" "5 - Excellent 9%
Rating 4 - Good. 44 out of 181 reviews" "
" "4 - Good 24%
Rating 3 - Okay. 53 out of 181 reviews" "
" "3 - Okay 29%
Rating 2 - Poor. 33 out of 181 reviews" "
" "2 - Poor 18%
Rating 1 - Terrible. 35 out of 181 reviews" "
" "1 - Terrible 19%

2.6/5

Cleanliness

3.0/5

Staff & service

2.7/5

Amenities

2.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Imran
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and view
Stayed 1 night in Nov 2022

1/5 Terrible

Chiew Keng
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

3/5 Okay

THANGADURAI
Travelled with family
Liked: Room comfort
Disliked: Staff & service
Positive and negative about crystal hill hotel
I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
Stayed 2 nights in May 2022

4/5 Good

Cyril Steven Bosuang
Travelled with partner
Liked: Cleanliness, staff & service
The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Stayed 1 night in Apr 2022

5/5 Excellent

Syarif Bush Luang
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

4/5 Good

TAU
Stayed 1 night in Mar 2022

4/5 Good

EARNA
Stayed 1 night in Feb 2022

3/5 Okay

Chow Chung
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars View with rundown facilities
On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Stayed 2 nights in Apr 2021

1/5 Terrible

Hyerolyn jecqulye
Disliked: Staff & service
View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Stayed 1 night in Jul 2020

1/5 Terrible

Verified traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
Stayed 1 night in Feb 2020