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Sutera Sanctuary Lodges at Kinabalu Park

Photo gallery for Sutera Sanctuary Lodges at Kinabalu Park

Exterior
Rock Twin Share (Shared Dormitory) | Terrace/patio
Daily buffet breakfast (MYR 55 per person)
Nepenthes Suite | Wheelchair access
Breakfast, lunch and dinner served

Overview of Sutera Sanctuary Lodges at Kinabalu Park

Sutera Sanctuary Lodges at Kinabalu Park

3.0 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
Map
Kinabalu National Park, Mt. Kinabalu, Ranau, Sabah, 89300

Explore the area

  • Popular LocationMount Kinabalu National Park11 min walk
  • Popular LocationMount Kinabalu Park Entrance14 min walk
  • Popular LocationMountain Garden19 min walk

Room options

About this area

Ranau

Located in Kundasang, Sutera Sanctuary Lodges at Kinabalu Park is in a national park. While the natural beauty of Mount Kinabalu National Park and Mt Kinabalu can be enjoyed by anyone, those looking for an activity can explore Desa Cattle Dairy Farm. Arnab Village and Kokob Rafflesia Conservation Garden are also worth visiting.
Visit our Ranau travel guideOpens in a new window
Map

What's nearby

  • Mount Kinabalu National Park - 11 min walk
  • Mount Kinabalu Park Entrance - 14 min walk
  • Mountain Garden - 19 min walk
  • Kundasang War Memorial - 7 min drive
  • Desa Cattle Dairy Farm - 14 min drive

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 76 min drive

Restaurants

  • Desa Cafe - 14 min drive
  • KFC - 7 min drive
  • BW Bus Restaurant - 10 min drive
  • H.Benjamin Residence Mt. Kinabalu Restaurant - 17 min drive
  • Restoran Selera Kundasang - 6 min drive

About this property

Sutera Sanctuary Lodges at Kinabalu Park

3-star hotel in a national park
Located close to Desa Cattle Dairy Farm and Mt Kinabalu, Sutera Sanctuary Lodges at Kinabalu Park provides a restaurant.
You'll also find perks such as:
  • Buffet breakfast (surcharge), smoke-free property and a 24-hour front desk
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 35 rooms boast comforts, such as dressing gowns.
More conveniences in all rooms include:
  • Showers and hairdryers

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 55 for adults and MYR 45 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Liwagu Restaurant

Things to do

  • Hiking/biking trails

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Hairdryer
  • Shower
  • Towels

More

  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 125 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 55 for adults and from MYR 45 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 125 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Sutera Sanctuary Lodges Kinabalu Park Ranau
Kinabalu Park Hotel
Kinabalu Park Hotel Ranau
Kinabalu Park Ranau
Sutera Sanctuary Lodges Kinabalu Park
Sutera Sanctuary Kinabalu Park Ranau
Sutera Sanctuary Kinabalu Park
Sutera ctuary Kinabalu Park
Sutera Sanctuary Lodges at Kinabalu Park Hotel
Sutera Sanctuary Lodges at Kinabalu Park Ranau
Sutera Sanctuary Lodges at Kinabalu Park Hotel Ranau

Frequently asked questions

Is Sutera Sanctuary Lodges at Kinabalu Park pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sutera Sanctuary Lodges at Kinabalu Park?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Sutera Sanctuary Lodges at Kinabalu Park on 17 Jun 2023 start from RM 775.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sutera Sanctuary Lodges at Kinabalu Park?

This property doesn't offer parking.

What time is check-in at Sutera Sanctuary Lodges at Kinabalu Park?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sutera Sanctuary Lodges at Kinabalu Park?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Sutera Sanctuary Lodges at Kinabalu Park located?

Situated in a national park, this hotel is 0.6 mi (0.9 km) from Mount Kinabalu National Park and 7.7 mi (12.3 km) from Desa Cattle Dairy Farm.

Sutera Sanctuary Lodges at Kinabalu Park Reviews

Sutera Sanctuary Lodges at Kinabalu Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 92 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 45 out of 92 reviews" "
" "8 - Good 49%
Rating 6 - Okay. 10 out of 92 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 1 out of 92 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 92 reviews" "
" "2 - Terrible 3%

8.3/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ming Choo, Singapore

Travelled with group
Liked: Cleanliness, staff & service
The staff at the reception and Liwagu restaurant is attentive and courteous. KKNP is a great place to experience nature walks. The paved roads are maintained and clean. However the room & furniture is aged and requires maintenance. While the air quality in the open is refreshing and cooling, the room is stuffy. A fan to circulate the spacious room would help. The property certainly needs upgrading.
Stayed 2 nights in May 2023

8/10 Good

Naima

Travelled with partner
Liked: Cleanliness, staff & service
Lovely place to visit and relax. The bathrooms of the hill lodges require refurbishment they are outdated and had bad smell.
Stayed 2 nights in May 2023

8/10 Good

Kok Wai Peter, Singapore

Travelled with partner
Liked: Cleanliness, staff & service
Not much activities esp. night time.
Stayed 2 nights in Feb 2023

10/10 Excellent

Li Tiing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within the Kinabalu National Park, so it is surrounded by the flora and fauna of the rainforest, which is so dense and delightful. The hiking trails are nearby and even walking up to the first checkpoint is very convenient. I loved my time there lots as an escape from the city life.

10/10 Excellent

Sureswaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service and stay.
Great stay. Great people. The bathroom needs to be upgraded. Otherwise, very nice. great breakfast.
Stayed 1 night in Feb 2022

8/10 Good

Dzafran Alif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful stay, some of the facilities could use an upgrade and the restaurant is a bit average taste wise, but overall if you love nature you will love it here.
Stayed 1 night in Dec 2021

8/10 Good

Ellyna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Value for money
I stayed at Peak Lodge. The view is beautiful. However , the lodge is a little dated and deserves a refurbishment .overall, it's comfortable without much hassle Staff are very friendly and responsibke .I left so personal belongings behind and Azlan managed to deliver it to KK city to my friend. Thank you
Stayed 1 night in Aug 2020

8/10 Good

Maurizio

Travelled with family
Liked: Room comfort
Disliked: Staff & service
so disappointing
it remain the best option in Kundasang but every time maintenance and services are getting worst... this time, in one of the best villas they have, paid RM 800 for one night stay, not enough hot water for all guests to have a shower. My bed blanket had a big stain on one side. Restaurant is becoming ridiculously bad... overpriced, specially at breakfast time, doesn’t offer enough options and quality of food for the level of the Sutera resort..... RM 28 for french toasts that are just 2 slices of bread, 3 very small slices of banana (1/6 of a normal banana fruit), and and a spoon of honey!!?? I still recommend the place for a stay mostly because there are no better options but avoid the restaurant at all
Stayed 1 night in Jul 2020

8/10 Good

Francis J

Stayed 2 nights in May 2020

10/10 Excellent

Kian Lun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!!!
Stayed 1 night in Mar 2020