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Reviews of Costa Villa Beach Resort

3 out of 5
Costa Villa Beach Resort
Urbiztondo, San Juan, La Union

Reviews

6.0
Rating 10 - Excellent. 10 out of 97 reviews" "
Rating 8 - Good. 20 out of 97 reviews" "
Rating 6 - Okay. 32 out of 97 reviews" "
Rating 4 - Poor. 24 out of 97 reviews" "
Rating 2 - Terrible. 11 out of 97 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Juttessa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a quad room for an overnight stay.. The price is really low and wasnt expecting big but didnt expect that the room was a bit untidy.. Bathroom was terrible.. Shower/Bidet was not working, Water was not strong enough, The smell (Imburnal) and cleanliness.. Clean towels were not provided.. Blankets was too short for 1 person.. Free breakfast was ok.. but we were not informed that they will bang at your door at 6am.. Only thing I liked here is the proximity to other restaurants like Kabsat, Floatsam Jetsam and the ocean since it was only walking distance.
Stayed 1 night in Apr 2024

4/10 Poor

mark

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Really need to do better with hygiene! Been backpacking round the Philippines so used to budget accommodation and this is definitely the cheap end of hotels in San Juan so was not expecting much. it seemed fine for the price very basic but shower/ac worked Wi-Fi doesn’t reach the rooms but if you pop outside you can get it. But on the 2nd night I got about 10 bed bug bites so had to leave
Stayed 4 nights in Apr 2024

2/10 Terrible

Peter

Business traveller
Disliked: Property conditions & facilities
The place is extremely rundown. It badly needs renovation.
Stayed 2 nights in Apr 2024

4/10 Poor

Rafael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty with a broken shower in the bathroom But the location is very close to the beach at least
Stayed 2 nights in Mar 2024

4/10 Poor

emma

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is old, the bathroom is old and dirty, no toilet paper. The staff are not friendly and they are not helpful. I will not stay there again
Stayed 1 night in Jan 2024

2/10 Terrible

Rebecca

Stayed 4 nights in Dec 2023

2/10 Terrible

AISELGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Maria Reyna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NAH
I wont reccomemd this place. Room was dirty, no hot water, shower is broken, need to use a water scooper to take a bath. Staff dont know how to smile and impolite to guest.
Stayed 1 night in Sep 2023

2/10 Terrible

Jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is not clean, the water from the shower is not working properly. We used a pale to have a water for shower. The room is too old and cockroach are every. Staffs are not friendly. They don’t care about their guest. Will not recommed to any of my friends. They need a total renovations. And give training to your people for good service abd treating your guest properly
Stayed 2 nights in May 2023

6/10 Okay

Estrella, Las Vegas

Travelled with family
Liked: Staff & service
parking is limited
Stayed 1 night in Mar 2023

2/10 Terrible

Edgardo

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is not worth the price. The faucet in the toilet won't stop dripping which cost us a sleepless stay in the hotel. The price is to expensive. I admit that the area is safe.
Stayed 1 night in Nov 2022

6/10 Okay

Ryan

Travelled with partner
Disliked: Staff & service, amenities
Nice location. The beach is just a minute walk.
Stayed 1 night in Mar 2022

4/10 Poor

LAWRENCE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2022

4/10 Poor

Kathrine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
the staff is not hospitable
Stayed 1 night in Mar 2020

4/10 Poor

Josephine

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Room had cobwebs. Bed was sandy. No WiFi available in room; had to be by the reception office to get a WiFi signal, literally on the street. Tv was broken and was told that cable service is not available. No mirror in the room.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
I love the location as its just less than a minute away from the beach. Room is okay. They have hot shower, aircon, tv is not working and that’s okay for me as we dont really stay there to watch tv. They also have free breakfast. I noticed some egg shell on their sunny side up. Spoon and fork were not that clean but they also offer plastics sfork. They also have free wifi. Im okay with the overall stay. Price is reasonable.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
very dirty pillows, the bed sheet is actually not a bed sheet but just a super thin blanket, dirty rusty kitchen sink, bathroom, the view from the window was actually from the side of the building looks ugly coz its like warehouse. doesnt feel like you are in baguio staying in this place
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Mabait po ang staff. Slamat po...
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay at this hotel.
Stayed 2 nights in Oct 2019

4/10 Poor

kimvherly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again.
The staff were accommodating but the hotel itself is the problem first is the dog with the very foul smell stayed outside our door, the hallway is always wet, then the zonrox smell all over the hallway and rooms which makes your head and nose hurt, no shampoo and soap, and no trash can.
Stayed 1 night in Oct 2019

10/10 Excellent

Chamille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a quick getaway
Very comfy. Budget friendly
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Old room smell
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Pretty okay place with the price. Room is decent enough quite spacious. Weird placement of furnitures though Super close to the beach.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was quiet. CR door hinge was rusty. Took a while for water in the sink to drain. Hot shower not working.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

reasonable room rate, needs a little renovation
Fix the AC. The CR needs some renovation too. Also, please provide toiletries and at least a complimentary bottle of water.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Meeh, La Union

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Location is good near the beach and accessible to La Union tourist spot. -Accommodating staff. -Resort/Hotel Electrician should check/maintain good TV cable connection for customer convenient viewing while at rest.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No wifi signal inside the room, bucket are all over the place, television is blurry, air condition is poor, no complementary soap and shampoo.
Stayed 1 night in Jun 2019

6/10 Okay

Ismael

Stayed 2 nights in Jun 2019

8/10 Good

Princess Reileen

Liked: Staff & service
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so disappointed when we arrive the hotel and the room price was just half of what we paid for.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not match description in booking of hotel.com
Description of rooms, facilities, pictures do not match poor condition of place. No rooms ready upon checkin regular time; waiting with babies; rooms cleaned by OJT's and bathrooms barely passable; breakfast often ran out of simple choices; not on beach - had to walk down construction road.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beach a little bit too far, staff are all accomodating
Stayed 1 night in Apr 2019

6/10 Okay

Jesus Mission

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If all you want is a place to lay your head, it was adequate. But the tv barely worked, very bad reception. There were no towels or toiletries in the room. We had to go to the office and get them. And it is supposed to be a beach resort, but their beach access was deplorable.
Stayed 2 nights in Mar 2019

8/10 Good

Nicole Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Francis Patrick

Liked: Cleanliness, staff & service, room comfort
Costa Villa a good place to stay
Rooms were very good. Strong A/C. Comfortable beds. Right on the beach. Suggestions for improvement: 1. Wifi only available in lobby. Extend to rooms. 2) The condensation from the A/C units kept the ground in the corridors between the rooms very wet. Drip pans under the A/C units or some other solution needs to be implemented.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
The room smells old They didn’t put any air freshener
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

The room is okay so as the service. One I can suggest that needs improvement and/or update is the AC. The AC in our room (Room #31) is not functioning well/is not suitable to the room size.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Neng, Laguna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel’s close to beach but hotel itself’s bad
Staffs is good but hotel itself is awful. No phone signal, the next day they brought us to another room, shower heater’s not functioning so we transfer again to our original room. Sobrang hassle talaga.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

zzzzz
Stayed 1 night in Sep 2018