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InterContinental Mark Hopkins, an IHG Hotel

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Exterior
Suite, 1 Single Bed, Non Smoking (Mark Hopkins) | Terrace/patio
Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access) | Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
View from room

Overview of InterContinental Mark Hopkins, an IHG Hotel

InterContinental Mark Hopkins, an IHG Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
999 California Street, San Francisco, CA, 94108

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art17 min walk
  • Popular LocationMoscone Convention Center19 min walk
  • Popular LocationLombard Street6 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)26 min drive

Room options

About this area

San Francisco

InterContinental Mark Hopkins, an IHG Hotel is located in Downtown San Francisco, a neighbourhood in San Francisco, and is near a metro station. Grace Cathedral and Lombard Street are notable landmarks, and the area's natural beauty can be seen at Alcatraz Island and Golden Gate Park. Ready for a night out? Consider SF Masonic Auditorium and The Regency Ballroom. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Grace Cathedral - 3 min walk
  • 555 California Street - 7 min walk
  • San Francisco Museum of Modern Art - 17 min walk
  • Moscone Convention Center - 19 min walk
  • Lombard Street - 6 min drive

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 26 min drive

Restaurants

  • Uncle Vito's Pizzeria - 4 min walk
  • Parallel 37 - 4 min walk
  • Sons & Daughters - 4 min walk
  • Roxanne Cafe - 4 min walk
  • Beanstalk Cafe - 4 min walk

About this property

InterContinental Mark Hopkins, an IHG Hotel

4-star historic hotel located in Downtown San Francisco
Located close to Grace Cathedral and Lombard Street, InterContinental Mark Hopkins, an IHG Hotel provides a terrace, dry cleaning/laundry services and a bar. The on-site restaurant, Nob Hill Club, features light fare. Free WiFi in public areas is available to all guests, along with a gym and a business centre.
Other perks at this hotel include:
  • Continental breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A porter/bellboy, a front desk safe and wedding services
  • A ballroom, a banquet hall and 17 meeting rooms
  • Guest reviews say great things about the location
Room features
All 382 rooms feature comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free Internet and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Other amenities include:
  • Designer toiletries and hairdryers
  • 44-inch flat-screen TVs with premium channels
  • Coffee/tea makers, housekeeping and desks

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 82.08 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 25 for adults and USD 12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 17

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: USD 25 for adults and USD 12 for children (approximately)
  • Valet parking fee: USD 82.08 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

Frequently asked questions

Is InterContinental Mark Hopkins, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at ?

As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at on 10 Feb 2023 start from RM 805.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at InterContinental Mark Hopkins, an IHG Hotel?

Valet parking is available for USD 82.08 per night.

What time is check-in at InterContinental Mark Hopkins, an IHG Hotel?

Check-in is from 3 PM - anytime.

What time is check-out at InterContinental Mark Hopkins, an IHG Hotel?

Checkout is at noon.

Where is InterContinental Mark Hopkins, an IHG Hotel located?

Located in Downtown San Francisco, this historic hotel is within 1 mi (2 km) of Grace Cathedral, Ferry Building and Lombard Street. Pier 39 and Palace of Fine Arts are also within 3 mi (5 km). California St & Mason St Stop and California St & Powell St Stop are within a 2-minute walk.

Can I cancel my reservation for free at InterContinental Mark Hopkins, an IHG Hotel and receive a full refund?

Yes, InterContinental Mark Hopkins, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Mark Hopkins, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1024 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 261 out of 1024 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 107 out of 1024 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 58 out of 1024 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 28 out of 1024 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Liga, Woodacre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I had an exquisite stay at The Mark Hopkins, a SF icon. All was superb! Please clean the windows! The views are spectacular but could be enhanced w clean sparkly windows! We will definitely be back!
Stayed 1 night in Feb 2023

10/10 Excellent

Simona, Santa Cruz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel definitely could use some updating. The interior seems little dingy.
Stayed 1 night in Jan 2023

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great, the staff is friendly and wishing to help. The rooms and bathrooms are very nice but there’s missing furniture to put things. The restaurant gets crowded for breakfast. Nice bar at the top.

8/10 Good

janet

Travelled with partner
Liked: Cleanliness, staff & service
Historic property, superb views, comfortable bed, large rooms cleanliness. A bit touristy with everyone going to the Top of the Mark. The hallways need painting. Hotel is a bit tired.

4/10 Poor

MICHAEL, Santa Rosa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Charged 82 dollars for valet parking, but service was horrible. They made me get out of the car and stand in the rain and wait
Stayed 1 night in Dec 2022

10/10 Excellent

Helga, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great location, nice restaurants!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. The Mark is classic SF. I love that I could walk to Grace Cathedral, the Tonga Room, Stroll through the park and you could never beat the Top of the Mark for a cocktail and the view of the City. My favorite spot.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Great location. Top of the Mark on the top floor is a must for appetizers, drinks, and a 360 view of the city (on a clear day). The room itself was bigger than other SF hotel rooms I’ve stayed in. Only downside is that the walls are thin and you can hear everything in the hallways and around you. But the room was clean and comfortable so it worked out fine.

10/10 Excellent

Marijane, Green Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really gracious stay. As mother of the bride they gave me a generous kate checkout. Staff is lovely.
Stayed 1 night in Dec 2022

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the valet parking was worth the price. Such fantastic valet attendants. The Magical Tea was Amazing. Loved the historical Hotel. The room was very clean and fresh, beds and pillows, were the best. Loved the lobby. Sad we missed Santa. Worth the stay little noise from the cable cars going by. But it was quick and such a fun noise. Didn’t hear them after 8:30
Stayed 1 night in Dec 2022