Chateaux & Hotels Collection Rome hotels

"Excellent and helpful staff. Breakfast buffet was below par. Room was small and generic."

"Room was not clean, ants and snails everywhere. No bat mat, no bathroom tissues. Check in was not easy, staffs are always busy on their phones. We got room in the end side and when we asked about help with luggage they said nothing they can do, check with security. Security guards are very helpful compared to reception staff. Wifi is a big joke, only works if we have luck"

"Nice hotel in a perfect location if you need to be close to the airport. Modern, clean, nice staff and convenient shuttle service to/from airport for a fee. It also had a lovely pool and outdoor area, although we didn't use it (weather was rainy). We did not use the restaurant or bar. I would definitely return there. "

"The room was not clean I thought that was only trash from past clients but it was more than that"

"The rooms were quaintly decorated, very clean, all the amenities, modern bathroom. The food service was high quality and reasonably priced, the staff was exceptional. There's a beautiful curved marble staircase you need to climb for one floor to reach the elevators, not great for those with mobility issues but passing through the lounge on the way to the elevator gave the feel that you were walking through an 18th century palace. It was very nice. And very quiet."

"Rooms were very clean, with the mattress looking brand new. Staff were very friendly and spoke English as well as Italian and very helpful. Breakfast was fantastic and well worth it to start our day. "

"I'm happy to take the time to write this review, they deserve it. The location makes getting to the airport terminal quick and easy. 20 yards outside the hotel lobby is an elevator leading to the enclosed walkway to the the main entrance of the airport. It's an easy walk of only 10 minutes, and smooth surfaces for rolling your luggage. Shuttles and taxis are also easily accessible, if you want to leave the airport grounds. The staff is first class, and willing to assist in whatever you need. I especially like that they have a secure room for luggage storage while waiting for your room availability. And there is no extra charge for this service. We stayed on the Executive floor. It was quiet and the room was large and comfortable. They gave us room 5050 which was handicap friendly. My wife broke her leg on the last day of our trip, and needed the special accommodations. The hotel staff was quick to offer us the use of a wheelchair, and made sure we were comfortable. The lobby is huge and offers several seating options. Weather you're alone, or in a large group, there are several areas in the lobby to escape to. They also offer a very well stocked bar, and the restaurant offers a wide selection of Italian and American food options. Another very refreshing perk was that the entire staff spoke English. That makes the stay even better. I would highly recommend this hotel to anyone using the Rome airport, for the night before your flight."

"Reasonable. "

"Room was spotlessly clean. All staff were super nice. Hotel restaurant meal were fantastic! Easy shuttle to Airport. Nice views over river and to the Mediterranean. Our room had a balconey to sit on tio."