Occidental Residencial Bavaro Punta Cana hotels

"Rooms were excellent cleaning staff excellent food was subpar most service staff act like they dont care you get what you pay for here i rate it as an average resort"

"The room was amazing. We had a swim-out room on the adults only side and it was where we spent most of the days. It was very well maintained, clean and the service was great each day. There was always someone walking around to refill drinks. We tried authentic Dominican food, and there were also options if you didn't feel like eating something different than what you are used to eating. There was a cafe we got our coffe at each morning and it was so good! The staff here was awesome too! They remembered us each morning and what we liked! I can't say enough about the staff and how great they were! Everyone was so nice! Staff was extremely friendly all around, despite the language barrier. We don't speak Spanish, but most staff could speak Spanish and English and a lot of other languages as well. We did 2 days with morning excursions. While the excursions were extremely fun, they are not necessary to enjoy your vacation! "

"The hotel was very nice. It was clean, the staff. There were very friendly. Beautiful views of the resort."

"The jacuzzi was very relaxing/clean and the waterpark was very fun, but the pillows in our room smelled kind of weird and the blankets were extremely thin so we were kind of cold at night. "

"Airport shuttle from the airport to the property was very easy. The airport shuttle from the property back to the airport (to get home) not so much. This is our second stay at this resort and we love it! However, the return trip to the aiport has been challenging both times. We had to pay additional to get alternate transportation both times."

" Had an amazing time. Family with kids 8 &5. Kids activities were fantastic, though not too many kids while we were staying. Resort was immaculate, beach was beautiful, could always find a place to sit and a restaurant for dinner. Kids and parents never got bored. I never go back to the same place on vacation, if I go back to DR I will absolutely come back to Elegance."

"Clean room. Great staff. Food lines were often long and all options were not available. Finding chairs at the beach and pools is challenging on the weekends "

"First we were checked in a horrible room. Moldy bathroom, broken stained mirror, peeling paint on walls,doors, ceiling. I've asked the front desk for another room,which I got the next day. Compared to the 1st one, looked like night and day. Beautiful property,amazing access to the water off the beach. Seaweed was cleaned 2x a day. Beach is ideal for swimming. Food at buffet ok. They could improve picking up trash from lawns, shrubs, beach. Little pieces of food/papers/bottles would stay in place for days. Annoying staff offering hotel/club membership every day."

"Ocean view room was lovely. All of the staff were very friendly and helpful. Kitchen was willing to accommodate our request for various altered menu items. Lots of chairs and towels everywhere. Resort is much busier Thursday through Saturday night, had to wait for most of the restaurants. Rest of the time was able to be seated right away or within a very short time. "