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Reviews of Patriot Inn - Register

2 out of 5
Patriot Inn - Register
2875 US Highway 301 S, Register, GA

Reviews

5.2
Rating 10 - Excellent. 6 out of 55 reviews" "
Rating 8 - Good. 5 out of 55 reviews" "
Rating 6 - Okay. 21 out of 55 reviews" "
Rating 4 - Poor. 7 out of 55 reviews" "
Rating 2 - Terrible. 16 out of 55 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

jEROME

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a misrepresentation. Dirty, Nasty, smokey. And the place had the nerve to not want to issue me a refund. Made me pay even though the accomodations were terrible. I did not stay and they charged my card for 3 rooms
Stayed 1 night in Oct 2023

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Demolish this place!
This was by far the worse hotel I have stayed in. Everything is broken, not clean, cockroaches everywhere.
Stayed 1 night in Sep 2023

4/10 Poor

Pamela

Disliked: Property conditions & facilities, room comfort
Awful….
This hotel was the worst I have ever stayed in. It was filthy and smelled horrible. There were roaches and the furniture was dirty and gross, would never sit in the chair. The bed looked clean but it was very shaky, it squeaked every time a movement was made it was also not very comfortable and only had two very flat pillows. The hotel is very outdated and needs lots of TLC. The walls are dirty and paint is peeling, there are rooms with cat little and pet kennels sitting outside of them and it smells awful. We hardly slept because of a barking dog next door. We booked the room for 2 nights to help my daughter move into her college dorm but we only stayed one night because we weren’t comfortable staying another night.
Stayed 2 nights in Aug 2022

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Clean, friendly, and it was just right for a quick stop!
Stayed 2 nights in Nov 2021

2/10 Terrible

David, Cartersville

Travelled with family
Disliked: Amenities, property conditions & facilities
Found dead roach in fridge, more on furniture.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Staff & service
They sold the room to someone else.
I booked this hotel online but when i got to the hotel, they sold the room to another customer and i had to look for another hotel to stay in. I was very upset. I will not book this hotel again.
Stayed 2 nights in May 2021

6/10 Okay

Kelvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fact that the neighbors had dog that barked all night made the less satisfying
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had Roaches..uncomfortable beds and hot rooms. They moved us but it was an all around horrible place. I would never go there again and would not recommend for anyone.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2018

4/10 Poor

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
The room was awful. It smelled awful and fixtures were loose or not working properly. Infested with small roaches.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
After paying and going to the room, I saw the condition of the room and returned to the desk for a refund.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse ever
Let's see to start with the lady that checked me in looked like she hasn't bathed in a few days.. pictures look alot better on the site! Got parked and almost ever room I had to walk past had a dog in it and there was plates of food outside for cats! The room looked like it hasn't been vacuumed the beds didn't have proper bedding on them.. they had 2 flat sheets on them just thrown over instead of fitted sheets. Behind the dresser where the tv was there was what looked like animals hair ... no shampoo .. ugh it was the worse hotel I ever stayed in.. wouldn't go back ever !
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2017

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

eamom3, Atlanta, GA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Adequate hotel when Statesboro is full for event.
The room was clean and was what I expected for a 2 star hotel. I was pleased that the room did not have any bad odor considering it was a smoking room. My biggest issue was the toilet that didn't function well and I consider this a necessity. If I were to stay here again I would bring my own towels. The staff were very friendly and helpful.

2/10 Terrible

Mark , Jefferson, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
College visit
Booked our room with Orbitz for a quick overnight stay for a campus visit the next morning. We arrived after driving overnight a little after 1:00am. Upon arrival for check in I was informed by the clerk that I "supposedly" called in to cancel my reservation earlier that evening. After her comments I asked her why would I be here for check in if I canceled my reservation? Her response was I am sorry but there is nothing I can do, the only option is a smoking room that might have a "little" smoke smell but she would be happy to supply me with some air freshener if I wanted to book that room instead. After looking at the room I was disgusted by the horrendous smell ( I could barely breathe in the room due to the horrible smell) and condition of the room( not sure the last time they cleaned the toilet), I told the clerk no way. I was than forced to find another hotel in a town further from out destination. I would not have stayed in the smoking room even if it was free!

6/10 Okay

kelly

Liked: Cleanliness
Any hotel in a hurricane evac.
nothing great - basic room

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I don't know how you keep this on the Expedia
If I was Expedia I would take this hotel of the maps it was the worst place I've ever stayed Towels felt like sandpaper no shampoo no hairdryer in the room

4/10 Poor

Marquan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt stay the night. The room smelled as soon as we walked in and there were roaches. I ended up wasting my money only to find somewhere else to stay

8/10 Good

Vicki

Liked: Room comfort
basic room but comfy bed
Hotel needs a little more than a face-lift, but it was all I needed for the night I was there. The lady at check-in and out was very friendly. Bed was comfortable, that's all I was looking for.
Response from General Manager on 17 Aug 2016
Thank you for taking the time to review our property. We appreciate the positive words, and hopefully can address the areas that need upgrading soon. Thank you again for your business, and for your review.

6/10 Okay

Gigi, GA

Liked: Staff & service
Disliked: Room comfort
The room had an air conditioning unit below the window that was off when I got into the room. It was near 100° that day, making the room stifling. It took 3 hours for the room to become comfortable.
Response from manager on 17 Aug 2016
We are very sorry to hear about your issues with the air conditioner in your room. We will certainly repair or replace the unit so that the next guest does not have to suffer through our south Georgia heat. Thank you for letting us know!

6/10 Okay

Jerome, South Georgia

Liked: Staff & service
Disliked: Property conditions & facilities
Great Customer Service; Room Not So Great
The lady at the front desk was very nice and helpful. She had a big smile when I came in and helped me and great customer service skills. The room, on the other hand, was okay. I took off bed sheets and pillow cases and noticed quite a bit of stains and there were a number of stains on different wash cloths and towels. The furniture looked cheap and they crowded the room. The room was cheap, so you basically end up feeling like you are getting what you paid for. Although I appreciated the cost and the lady's customer service, I think they should take time to update the room.
Response from General Manager on 17 Aug 2016
Thank you for taking the time to review our property. We very much appreciate your business and will address the problems you mentioned. We are hoping to upgrade the property soon, but in the meantime we will to try to replace the stained linens and do what we can to improve the quality of the rooms.

6/10 Okay

Gina, Georgia

Liked: Staff & service
It is "okay"
The people were very nice who worked there. The beds were comfortable and the room was a good size. The bathroom was very small, but clean. The location is very close to the University Campuses and easy to get to being right off the interstate. The continental breakfast leaves lots to be desired.
Response from Debbie on 12 Feb 2016
Thank you for taking the time to review our room. We appreciate your business and your input, and will try to improve in the areas that were less than expected (breakfast items). Again, thank you for staying with us!

6/10 Okay

julius durant, Montgomery.ala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service was good they were very polite. But the towels were very dingy , and th r tub was a little also, but not a bad area.
Response from Debbie on 18 Dec 2015
We appreciate you taking the time to review your stay here, and really appreciate your business. We will do our best to address and correct the issues you mentioned in your review, and hope that if you are in this area in the future you would consider staying with us again.

2/10 Terrible

Tim, McDonough, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was not clean or well maintained and the towels were the worst I have ever seen in any hotel or motel.

6/10 Okay

Timothy

Liked: Cleanliness, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shop worn
Many better options in Statesboro in the same price range or cheaper.

6/10 Okay

Angela

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel was ok. Front desk was friendly. Over priced.
Response from Debbie on 24 Oct 2015
Thank you for taking time to review our hotel. We appreciate your comments and input, and will do our best to make your next stay here better than just o.k.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Debbie on 24 Oct 2015
Thank you for taking time to review our hotel. We appreciate the positive review and will continue to do our best to make sure our rooms and staff are the best they can be.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to ga southern univ which is why we were there
Response from Debbie on 18 Aug 2015
Thank you for taking time to review our hotel. We appreciate all comments, and are pleased that you had a positive experience here.

6/10 Okay

Carlene, Atlanta, Georgia

Liked: Cleanliness, property conditions & facilities, room comfort
Ready to recommend
The room was very comfortable for the night's stay. It was conveniently located to get to Georgia Southern University where our daughter was graduating the following day. The front desk person was extremely courteous and helpful.
Response from Debbie on 24 Oct 2015
Thank you for taking time to review our motel. We are very happy that your room met your expectations, and we will continue to try to make sure every stay here is the best we can make it.

2/10 Terrible

Imogene, Sale City, Ga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inferior facility and service and high price.
The rooms were not clean and we requested that the linens be changed, including the coverlet as they were unclean and something had been spilled on one of the beds. The faucet in the lavatory was faulty and barely worked. We were uncomfortable and concerned for our safety. Someone in the room next door had a large dog (pit bull) and it came into our room when we were getting settled in. There was an altercation in the parking lot just outside our room and the overall atmosphere was not conducive to a comfortable stay. The price was highly inflated, especially due to the poor quality of service received.
Response from Debbie on 24 Oct 2015
Thank you for taking time to review our motel. We appreciate every review and look at negative comments as an opportunity to learn where we need to improve. Since your stay here we have replaced mattresses and linens, and we will soon replace air conditioners and make other improvements. We apologize for the visit from the dog, we are pet friendly but all pets should be on leashes when they are outside. The altercation in the parking lot was an unfortunate incident that should not happen again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
the hotel was ok....the beds need to be updated felt like I was sleeping on the floor...the lady at the front desk was very friendly. Can tell that the hotel is older and still needs some updates to it.

6/10 Okay

sandra, Georgia

Liked: Staff & service
NOT BAD! VERY ACCOMMENDATING
The room was clean. I was a bit confused as to how beds were made, however the linen was clean. The maid just doesn't understand how to use a Duvet

2/10 Terrible

Courtney, Atlanta, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!
This hotel is horrible! It is not clean, they had both a king size bed and a full size bed in the same room. They also had regular comforters that I am sure they bought from Anna's Linens on the beds with dusters! I stayed here because my daughter and I attended the orientation at GA Southern right down the road. I will never stay here again!

6/10 Okay

jason

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patriot Inn
We had to stay here for Homecoming weekend of Georgia Southern. Clean and quiet. The bathroom could use a little updating but overall nice stay with nice staff. Thanks.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible - should be shut down!

6/10 Okay

Lynn, Georgia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Last minute...
I needed a hotel room at the last minute. Only a few rooms available. Was never asked if I wanted smoking or not and...got smoking. The staff gave me some room spray, but that wasn't enough. I bought one of my own and popped popcorn to try and get rid of some of the "smoker" smell....Live and learn.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a big disappointment. The room was dark, smelly and unkept. The furniture was WAY beyond the time for replacement. The curtains could not be closed without a gap. The carpet had a circular cut in it and was covered with a cheap rug that did NOT lay flat. This was extra dangerous considering this was a 'handicap' room. The breakfast was minimal. Overall it is amazing that this place passes ANY kind of inspections.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
my comments
clean room comp breakfast a bit disappointing

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O.K. in a pinch
Stayed to attend Fall Family Weekend at GSU. Hotel was the only one with a reasonable rate for that weekend. Rooms needed some basic maintenance and better cleaning. Bedspreads were old, stained, and torn. Could not lock the doorknob lock and deadbolt lock at the same time, door did not close properly. Did not receive a receipt because the hotel printer had no toner.

6/10 Okay

Tay, Georgia

Liked: Staff & service
No vacancy near campus
The hotel was ok for what I needed it for, (one night). The staff was very friendly. The motel was old and needs an update.

10/10 Excellent

Samantha, auburn, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay. The employees three was great. Looking forward to visiting there again.

6/10 Okay

Brandi, Panama City

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decent place to rest at 3AM...
The customer service was great. The people were very nice there. Had been driving for 7 hours so at least we found a spot to lay our heads. We were grossed out by the beds, although comfortable, they had stains. There were no fitted sheets, just a sheet attempting to cover the bed. The bed issue could be solved by new sheets and a new comforter. I doubt I would choose this place again unless they do some updates.

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities