Hotel Independent di Rasa

"Ok"

"Relaxing stay. Room is spacious and beautiful. Staffs are very kind, helpful and friendly. Lyana and her team tried her best to provide the best service to us. They listen and take feedback positively and respond promptly. They deserve very high praise for that. "

"Your staff were 5 star"

"It was a great stay with great amenities and the unit is very clean"

"The house is indeed not clean and smelly. There are still things left by the previous guest in the house, including eaten candies and used tissues. The toilet window was also broken and could not be closed. The pillows and quilts were not clean and smelly. The front desk staff were not friendly and did not smile when checking out."