Hotel Keluarga di Rapid City

"Room was perfect. Breakfast was good and had lots of choices. We would stay here again anytime!"

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"There were bugs in our room, bugs in the pool & the hot tub. I tried to tell the front desk, but he was hanging out with a kid and some women in the lobby, & the bugs were already there"

"Perfect sized waterpark for our 3 and 2 year olds! The hotel was clean and newly updated with easy access to the waterpark. The arcade was of course a hit too, and then we topped it off with dinner from the restaurant delivered right to our room. Definitely would recommend!"

"I was there for my husband of 52 years funeral.We had 5 rooms and checked in only to find bed bugs.!!!! My daughter in law was bitten we took big to front desk and checked out.I was so embarrassed to tell family why we had left .Plus your ad said a restaurant and bar and guess what NOT there!!!!"

"I really wanted to give this hotel an excellent. The rooms were huge. The hotel is less than a year old. Beautifully appointed. Lots of staff. Great full breakfast that changed daily. The major downfall is that the room cleaning service dropped off the longer we stayed. We booked the hotel for the four nights, and by the third night, the cleaning staff stopped cleaning the room, only straightening the bed; did not replace towels. When we mentioned it to management, we were told we had to request...

"Great staff!"

"The breakfast each day was fresh and resupplied quickly. The staff was very nice and helpful. The room was clean and the toiletries were nice. I was disappointed the pool was closed, but I knew about it in advance so wasn't surprised. "