Hotel Dekat Kapal RMS Queen Mary

"Restaurants were great, breakfast buffet was awesome. Everyone of the staff we talked with or asked questions of were friendly and still professional. Caden and the ghost tour were fun and gistorically informative. We had a great time. "

"Friendly staff, older property."

"Great location. Everything is walkable. Staff super friendly! "

"Beautiful property, excellent check-in staff, bed was super comfortable! I brought my teenagers and they enjoyed the pool and hot tub, I did think the pool was going to be bigger, but the location is awesome and it is a beautiful Hyatt, I would definitely stay here again and recommend it -"

"Really beautiful, extremely clean, completely modernized. Lovely bathroom, soft fluffy towels, and really sweet staff, all of them-apart from the women working the SPA desk the day we checked in. Really awful attitude. I asked if they had any availability for any treatments and she was just rude. I get it they were pretty booked up but she couldn’t even be bothered to look at me to answer. She put a real damper on the whole stay. "

"Rooms and staff were great but was bummed on the limited amenities, not even an onsite restaurant. Also quite far from local options "

"Nice hotel in a fairly convenient location."

"Great hotel. Everything was excellent. "

"1"

"For the most part, the room was clean, but the bathroom shower door did not stay shut, and there were roach or ant traps underneath the sink which suggests they may be present; although, we didn’t see any. Also, the elevator was extremely slow and sometimes didn’t come, which made walking downstairs with children and luggage a little difficult."

"Great stay, very welcoming staff and enjoyed the pool at night"

"I used to love this hotel. Stayed 20 plus nights over 8 years (considering I live 2000 miles away and not associated with the airlines that frequent this hotel) Had arguably the worst experience after the amazing 15 minute check in period. Valet and front desk were very hospitable. But then starts the disappointment. Room keeping must have been in a rush because room was turned over with body wash and conditioner and shampoo at below usage levels... Damaged mirror was hanging in the wall by a...

"Personal atento y amable "

"The only reason I put this rate is because the noise, I was at bottom floor and I can heard everything rooms upstairs , it was a kid of a shame because I have kids "

"It’s a nice little place. Rooms are tiny but clean."

"parking is rough but room was great"

"Clean room, nice staff and great location. "

"The room was clean with a nice view. After a long day of walking we wanted to enjoy a drink but with the bar tender they had that night it was a no go. She had a horrible attitude. Other than that it was great. "

"We stayed in the 2-bedroom suite. The unit has a full kitchen but dishwasher did not work. The refrigerator has an ice machine but it was not connected. The clothes dryer did not work which was a bummer since I washed clothes while there. The electrical plugs in master bathroom did not work. The unit is spacious and quiet. We walked to Catalina Ferry and Ocean of The Pacific. There is Vons nearby and pizza near hotel was good."