We chose to stay at the Best Western Plus Stovalls Inn because it's affordable and within walking distance to downtown Disney and the parks.
We have stayed at this hotel once before and had an OK enough experience to give it another try... This time we were a larger group and required 3 rooms; the air conditioning barely worked in any of the rooms, one of the rooms felt extremely damp the entire stay due to the AC and no ventilation, and in 2 of the rooms the bathtubs and sinks did not drain.
We canceled maid service for all of our rooms upon check in and after we came back from dinner the 1st night maid service had dropped off new bedding and all new towels in all of our rooms then 2 days later we had maid service again and this time they swapped out all of our towels and made our beds.
They also came into one of the rooms and replaced the AC unit without giving us any prior notice and without us telling them it wasn't working. That was irksome.
That being said... the staff are all very polite, friendly, helpful and seemingly knowledgeable. The free breakfast was always good. The cleanliness of the rooms was good overall and the beds and pillows are comfortable which was nice after a full day in the parks.
