Hotel berdekatan Promenade Bolingbrook

"heating not working it was nobody on checking desk long time totally unacceptable unprofessional staff and organization plus it was yelling and shouting in 12-1 am unbelievable crazy guests and a staff it like we are not in hotel like on the streets big 0 first and last time here"

"It was very clean and nice! "

"The room didn’t appear dirty, but it smelled bad and felt unclean even after housekeeping. I did not feel comfortable staying. I was booked for five nights but left after one, even payed for the 2nd night I didn’t use because I wanted to leave that badly. The front desk was also defensive when I raised these concerns. I booked this hotel partly because Expedia listed it as popular with solo travelers, but as a woman traveling alone, that did not reflect my experience. The environment felt...

"Very clean and they do a awsome job cleaning "

"Hotel was clean, staff was nice, free breakfast which was average but the kids always love the waffle. No complaints "

"Bathroom ceiling was peeling. The toilet paper holder was not tightened so the toilet paper kept falling on the floor."

"Clean, nice shower, good location"

"Parking was great, breakfast was delicious "

"The pool and hot tub were such a relaxing way to end a big night. The staff was very accommodating and even recommended some places for my group to explore. I booked 4 rooms for 4 couples. They made sure we were all on the same floor. All the rooms were clean, tidy and decently sized. My one concern was how wet the floor was in the hallway, once the staff was notified thay quickly took care of it. Overall a wonderful stay, would recommend and would stay again!"

"N/A"

"It was semi clean"

"Good breakfast, clean rooms, great gym to work out in. Friendly staff"

"Good "

"The restaurant was convenient but was not anything special. prices high. "

"I booked this particular hotel because they advertised a pool only to find out it was closed for repairs. I also had to have a lightbulb replaced, found loose tiles near the 2nd floor elevator, and found the continental breakfast to be lacking."

"Yes"

"Could use some updates on hotel. "

"This hotel is a fraud they took me & my kids money for our room & made us sleep In our car the manager is a racist do not book with them!"