Resorts in Polk County

"I am one to NEVER leave reviews for my hotel stays. But, this one far exceeded any expectations I had for the property! From the moment we walked in the door, the front desk staff greeted us with such kindness. The check in process was quick and smooth and we found our room easily. The room was very clean and up to date from comfy beds, to button controlled window curtains. The hot tub was very relaxing and clean! The perfect temperature and a really good size! You could easily fit a good group of people in there. Breakfast was the best hotel breakfast I’ve had! It was fresh, hot, and had a great spread of options. "

"The layout of the room was really nice and quiet. However, there was pet hair all over the bed cover & furniture. The room reeked of stale cigarettes. The air quality in the room was extremely stuffy. I’m assuming there may be mold somewhere in the room. My boyfriend had an asthma attack and had to go to Parkridge North E.R. - due to him not being able to breathe in the room. There are also people living on the premises. As in this is their home. Tried to go to the courtyard to relax but the tenants had their room doors wide open and looking at your every move. So that was quite awkward. Overall, the room was ok but it was not worth a trip to the emergency room- triggering an asthma attack."

"AMAZING!!! The only little booboo was our room was under the kitchen and there were so much stepping like if it was like a bowling alley on top, but we slept and rest very well "

"We booked a premium room and did not get that at check-in We waited 30 minutes to the room we reserved Seemed like a long time to sit in a room that had not reserved "

"Clean room, easy check in and check out and very friendly staff! Steven was very helpful! Fantastic location "

"Rooms were clean, breakfast was good. Would stay here again."

"Nice area. Clean room. Dog friendly."

"There was a dog barking most of the evening in the room directly across from us. It got really irritating after a while. "

"The check in staff support process is lacking. The support is a call center outside the US. They are reading off a script and can't really help. It is the second time that when booking boutique or non known hotels from Expedia that the check in process is lacking and there is no support. I will be wiser in the future - twice bitten "