Isabella hotels from RM304

"The room was clean but almost everything else was poor. The “breakfast” was bagels, a prepackaged muffin or cereal. The AC was broken and the hair dryer was falling off the wall. The soap and shampoo was not sufficient for 2 people (and I was in their “master suite”. Parking was great but the door to the parking did not unlock with the key. The key cards had to be reconfigured three times in a one day stay. No elevator and steep Small stairs. The owner was very nice but should be putting more investment in the property. Expedia let me down AGAIN. "

"AMAZING!!! The only little booboo was our room was under the kitchen and there were so much stepping like if it was like a bowling alley on top, but we slept and rest very well "

"The continental breakfast was very well put together, and the clerk was very attentive to everyone’s needs. "

"Clean room, easy check in and check out and very friendly staff! Steven was very helpful! Fantastic location "

"The check in staff support process is lacking. The support is a call center outside the US. They are reading off a script and can't really help. It is the second time that when booking boutique or non known hotels from Expedia that the check in process is lacking and there is no support. I will be wiser in the future - twice bitten "