Phoenix hotels from RM272

"The art deco style was great and everything went pretty smoothly. Altogether a generally positive experience. The lobby is one level up from the ground floor, which was confusing at first since there was no sign to indicate that. The front desk staff was very curt at check in, like he’d had a bad day, but was not directly rude. It put a bit of a damper on the excitement of traveling. The room is quite small, though nicely furnished. It was fine for me traveling by myself, but my cousin and her husband found the room very small and had difficulty getting ready for a wedding in such tight quarters. A tip for those who wants scones during their free tea & scone service in the afternoon: go early if you want a scone. They won’t replenish them once they are gone, and the staffer said they go quickly."

"Really close to kfc"

"So good place and so central"

"Great staff, expensive parking not included in bill apparently "

"I had a very disappointing experience at this hotel. The room was very old and had a strong unpleasant smell as soon as we entered. The bed was also too short and uncomfortable, making it impossible to rest properly. Because of these issues, we decided to leave after only one hour and could not continue our stay. I would not recommend this hotel."

"It was good "

"The best thing for me about the Palmer House Hotel is its location just steps from the Red Line El Monroe station and only a block from the Blue Line Monroe station that goes to O'Hare Airport. It is one block from a large, convenient Target, a spectacular Macy's in the old Marshall Fields building and a block from the Art Institute Museum and another block to Milleneum Park (with the "bean" sculpture). Great theaters, restaurants and sites right out the door, and a Starbucks and easy menu order/pickup store with all kinds of quick pickup options all located just steps out of the elevator. This is a convenient, lovely, interesting hotel that is my first choice when staying in the "loop" in downtown Chicago. You don't really have to even leave the hotel to have an interesting array of things to see (the ceiling in the main dining/lobby area is stunning. And, the spa is great."

"Decent hotel, but definitely outdated and overpriced for the service/amenities that you receive. "

"If you want a hotel that smells like a petting zoo during a heatwave this is your spot. If this is the Royal Sonesta a regular Sonesta must be a car on the back half of a traveling circus. I did not know it was a pets allowed hotel. It smells like pets."