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Reviews of YK Art House

3 out of 5
YK Art House
13A, Street 830, Tonle Bassac, Phnom Penh

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 25 reviews" "
Rating 8 - Good. 9 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great arty place in busy Phnom Penh
Stayed 1 night in Jan 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kathryn

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I liked the book collection in the dining room - I found a book there that kept me occupied during my entire stay. I liked the other guests - quietly focused on eco projects. Staff was very friendly and helpful.

8/10 Good

Laurel

Liked: Cleanliness, property conditions & facilities, room comfort
Decent for the price point.
Small basic rooms, but adequate for what I needed. Kind of dark though. Bed and pillows average SE Asia comfort. The staff had limited English when I had questions. Glad they were pet friendly, so thank you for that. Refillable bottles provided with filtered water in restaurant was also great. Good location and the hood in the vegetarian restaurant was good. The pumpkin amok and mango smoothies especially.
Stayed 6 nights in Jul 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Noise was terrible... Hotel is situated on a small alley street with motos n tuk tuks scampering by from morning to night. The side facing the street noisy so sleeping in is not possible. Windows sucked. Hallway noise can be heard in the room regardless of the conversation level.. nutshell, noisy... Room clean but the bathroom and everything else outdated, will not stay again.
Stayed 4 nights in Feb 2020

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in Phnom Penh and this is a wonderful place to escape to for a few days. This well-run hotel is delightful with lots of interesting areas to explore. The rooms are comfortable, clean and spacious and the adjoining lounges and libraries are an extra bonus. Management and staff are friendly and helpful and create a welcoming atmosphere. Overall it is excellent value for money and a great place to relax in Phnom Penh.
Stayed 2 nights in Oct 2019
Response from Irina on 13 Nov 2019
Thank you for such a lovely note Dee. It was great to meet you and we hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stuff
Was apprehensive at first as it doesn't have much kerb appeal, but once inside all was forgiven. Good staff helped us book things, good food (even if it is vegan), an excellent location near the trendy Bassac lane and easy walking (or tuktuk'ing) to sights. Not the cheapest in town, but value feels about right
Stayed 2 nights in Oct 2019
Response from IC on 28 Oct 2019
Thanks very much for the review! And we're adding more plants and other features, so we hope to have better curb appeal in the near future

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap & Chearful But Crying out for som TLC
Old Place needs an upgrade badly. WIFI Not good everything is worn out !!
Stayed 2 nights in Jul 2019
Response from Irina on 6 Aug 2019
Thank you for the feedback Mark! We are working on wifi and other issues

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very basic
Basic hotel, nothing is included I.e toothbrush ect. No tv, no fridge, they did use reusable bottles for water which is better than plastic bottles, except the bottle was dirty so didn’t drink the water! Checkout is also 11 not 12 Was told laundry would be done same day, came to collect told it would be by 9am the next day and didn’t arrive until 10:50 so couldn’t pack my bag, good job I wasn’t getting the early 7am bus
Stayed 1 night in Jul 2019
Response from Irina on 27 Aug 2019
Hello there, very sorry about the confusion with your laundry and other miscommunications. We don't provide single-use disposable items such tooth-brushes in the spirit of our commitment to the environment. Very sorry about the water bottle that wasn't up to standard. Thank you for bringing it to our attention.

10/10 Excellent

Aleks

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. Generous spaces, pool!
Stayed 1 night in Jan 2019
Response from Irina on 20 Mar 2019
Thank you very much Aleks! Do visit us again next time

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Quiet, tasteful guesthouse located in a convenient neighborhood but still off the beaten path.
Stayed 6 nights in Jan 2019
Response from Irina on 20 Mar 2019
Thank you so much for the kind words, hope to host you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean
The place is clean and spacious and the staff were very friendly. The bathroom was not great/finished and the area didn't seem very safe
Stayed 3 nights in Dec 2018
Response from Irina on 29 Dec 2018
Thank you for the feedback. Our area is quite safe for Phnom Penh, if a bit dark. I will try to figure out which room you were in and check on the bathroom situation

8/10 Good

Verified traveller

Pros: Room is big and cozy. Place is quiet and peaceful. And staff are helpful. Cons: Location is quite hidden and not convenient if you like to walk. Needs Improvement: Aircon is not so cool but got a big ceiling fan. I'm lucky the weather is cool during my stay so this it is ok.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Nice stay at this friendly guesthouse!
Stayed 3 nights in Nov 2018

8/10 Good

Norihiko

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2020
Response from Irina on 20 Jan 2020
We're glad you enjoyed your stay, please come again :)

10/10 Excellent

L.J.A.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent place to stay!
Great place to stay. Spacious rooms, hot shower, nice (not included) vegan breakfast (try the fresh fruit). Excellent value for money!
Stayed 3 nights in Jan 2020
Response from Irina on 9 Jan 2020
Thank you so much for the nice review LJAC!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Pour ceux qui aime le bruit !!
Une guest house sympathique de part son accueil. Indiquée à l’écart, le bruit de la petite artère passant devant est très présent... la chambre standard est agréable et propre...
Stayed 6 nights in Dec 2019
Response from Irina on 9 Jan 2020
We are sorry about the noise. The rooms in the front building near the street are at a cheaper rate because of the noise from the street. The rooms in the back building are quieter. We are glad you appreciated the cleanliness and our facilities generally.

8/10 Good

Roberto

quiet
Stayed 2 nights in Dec 2019
Response from IC on 26 Dec 2019
Thank you Roberto! Welcome to stay with us again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonne base pour découvrir PP
Bien situé, vous serez à 10 ou 15 mn de tout. Cela permet de découvrir un quartier agréable. Accueil très gentil et personnel disponible. Agréable piscine. Chambres grandes et propres. On entend le bruit de la ville de loin. Le 2nd bâtiment plus éloigné de la route est agréable et clair.
Stayed 4 nights in Nov 2019
Response from Irina on 22 Dec 2019
Thank you for the nice review! Welcome to stay with us again next time

8/10 Good

Fu kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Irina on 25 Jun 2019
Thank you for staying with us Fu kun, we are glad you enjoyed it.