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Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, blackout curtains, free WiFi
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In-room safe, desk, blackout curtains, free WiFi

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationImago Shopping Mall12 min walk
    Popular LocationOceanus Waterfront Mall13 min walk
    Popular LocationKompleks Karamunsing7 min drive
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)13 min drive

Choose dates to view prices

  • 1 Bedroom Superior

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    More details1 Bedroom Superior
  • Superior Room

    4.1/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room
  • Two Bedroom Residence

    4.3/5 guest room rating

    Room amenities

    • 59 sq m
    • City view
    • Sleeps 4
    More detailsTwo Bedroom Residence
  • Premier Room

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room
  • Executive Suite

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite
  • 1 Bedroom Deluxe

    5/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 2
    More details1 Bedroom Deluxe

About this area

Kota Kinabalu

In the city centre, Ming Garden Hotel and Residences is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, an area with good shopping. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Travelling with kids? Consider Sedco Square and Anjung Samudera.
Visit our Kota Kinabalu travel guide
View in a map
Popular Location

What's nearby

  • Imago Shopping Mall - 12 min walk
  • Centre Point - 13 min walk
  • Oceanus Waterfront Mall - 13 min walk
  • Warisan Square - 17 min walk
  • Kompleks Karamunsing - 7 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

Restaurants

  • Where to eat
  • Golden Dew Bistro – Bistro offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Rosewood Lounge – Coffee shop with a bar. Serves light fare daily.
  • Sparks – Open daily, happy hour available.
  • Pool Bar – Poolside restaurant. Open daily, happy hour available.

About this property

Ming Garden Hotel and Residences

Family-friendly Kota Kinabalu hotel in Downtown Kota Kinabalu, near Imago Shopping Mall
A full-service spa, a restaurant and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 600 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. 24-hour room service, rainfall showerheads and free bottled water are among the other amenities available to guests.
Ming Garden Hotel and Residences offers 600 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Spa Asli has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Parking height restrictions apply
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 48 for adults and MYR 24 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 28 April and 12 May.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 85.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 48 for adults and MYR 24 for children (approximately)
  • Airport shuttle fee: MYR 5 per adult (one way)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a printed copy of the reservation confirmation to be presented at check-in.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ming Garden Hotel Kota Kinabalu
Ming Garden Hotel
Ming Garden Kota Kinabalu
Ming Residences Kota Kinabalu
Ming Garden Hotel and Residences Hotel
Ming Garden Hotel and Residences Kota Kinabalu
Ming Garden Hotel and Residences Hotel Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at Ming Garden Hotel and Residences and receive a full refund?
Yes, Ming Garden Hotel and Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Ming Garden Hotel and Residences cancellation policy on our site for more details about any exclusions or requirements.
Does Ming Garden Hotel and Residences have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Ming Garden Hotel and Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ming Garden Hotel and Residences?
Limited spots are available.
What time is check-in at Ming Garden Hotel and Residences?
Check-in is from 2 PM to midnight. Early check-in is available for a fee of MYR 100.00 (subject to availability).
What time is check-out at Ming Garden Hotel and Residences?
Checkout is at noon. Late checkout is available for MYR 150.00 (subject to availability).
Where is Ming Garden Hotel and Residences located?
This family-friendly Kota Kinabalu hotel is located near the airport, within a 15-minute walk of Plaza Wawasan, Imago Shopping Mall and Centre Point. Sutera Harbour and Kota Kinabalu Central Market are also within 1 mile (2 km).
3.7
Good
727 reviews
5 - Excellent
158
4 - Good
318
3 - Okay
174
2 - Poor
55
1 - Terrible
22

3.8/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,love the hotel, great service, clean room..
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
give me a bad name
Very old and dirty place in need of an upgrade. Kettle was broken but they came immediately to replace it. Just one international outlet. TV has great channels but reception was terrible. Toiletries are yucky. location Is the worst. Breakfast buffet is sketchy. Free but not really good. I could’ve gotten better for the money. Room was good size though. WiFi was not bad. Checkin was good. Don’t exchange currency here. The rates are insulting.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice residence for family stay
Very helpful staff. Went extra mile to accommodate our veg food requests during breakfast. We took 2 BHK residence for 5 nights and were served well. Hotel was very crowded during CNY holidays so got bit messy in dining area but no complaints. Approach to hotel is a bit roundabout but it is what it is. They can’t help it. New and shiny mall close-by. 5 MYR by grab.
Stayed 5 nights in Jan 2020

3/5 Okay

Stayed 1 night in Jan 2020

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