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Lucky Star Hotel

Photo gallery for Lucky Star Hotel

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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Overview of Lucky Star Hotel

Lucky Star Hotel

3.0 star property
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
#14, Street 336, Sangkat Phsar Deumkor, Khan Toul Kork, Phnom Penh, 855

Explore the area

  • Popular LocationCity Mall5 min walk
  • Popular LocationOlympic Stadium10 min walk
  • Popular LocationOrussey Market18 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)28 min drive

Choose dates to view prices

About this area

Phnom Penh

Lucky Star Hotel is located in Tuol Kouk, a neighbourhood in Phnom Penh. Wat Phnom and Royal Palace are local landmarks, and the area's natural beauty can be seen at Preah Sihanouk Garden and Santepheap Garden.

What's nearby

  • City Mall - 5 min walk
  • Olympic Stadium - 10 min walk
  • Orussey Market - 18 min walk
  • Sorya Shopping Center - 3 min drive
  • Tuol Sleng Genocide Museum - 7 min drive

Getting around

  • Phnom Penh Railway Station - 11 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 27 min drive

About this property

Lucky Star Hotel

3-star Phnom Penh hotel in Tuol Kouk, near Central Market
This hotel features spa services, a business centre and conference space. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 60 rooms offer free WiFi and free wired Internet, plus room service and plasma TVs with cable channels. Other amenities available to guests include free bottled water, phones and desks.
Lucky Star Hotel offers 60 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 21-inch Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 5 km

Food and drink

  • Room service available

Things to do

  • Spa services

Family friendly

  • Corner/local shop
  • Laundry facilities

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Business centre
  • Conference space (2152.85 square feet)
  • Meeting rooms

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 21-inch plasma TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 7:00 AM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 10 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Lucky Star Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Phnom Penh
Lucky Star Hotel Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Hotel Hotel Phnom Penh

Overall score and ratings

3.1
Rating 5 - Excellent. 6 out of 62 reviews
5 - Excellent 10%
Rating 4 - Good. 18 out of 62 reviews
4 - Good 29%
Rating 3 - Okay. 20 out of 62 reviews
3 - Okay 32%
Rating 2 - Poor. 12 out of 62 reviews
2 - Poor 19%
Rating 1 - Terrible. 6 out of 62 reviews
1 - Terrible 10%

3.1/5

Cleanliness

3.2/5

Staff & service

4.0/5

Amenities

2.9/5

Property conditions & facilities

3.0/5

Eco-friendliness

2/5 Poor

Stayed 5 nights in Jan 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel EVER!
I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay. The main issues were as follows: - Rooms are absolutely filthy (please see photos that speak for themselves!) - The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers. - Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude! - Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms. Overall, a very disappointing stay.
Stayed 8 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Nice place. Recommend highly. Will visit again
Stayed 24 nights in Mar 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
No shuttle pickup from/to airport
Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
Stayed 7 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful
Stayed 4 nights in Feb 2020