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Reviews of Adiwana Warnakali Resort

4 out of 5
Adiwana Warnakali Resort
Sakti, Nusa Penida, Kabupaten Klungkung, Penida Island, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 27 reviews" "
Rating 8 - Good. 2 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravisankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great servuxe and friendly staff
Stayed 1 night in Feb 2024
Response from Galang Danur on 3 Feb 2024
Dear Ravisankar,Thank you for taking the time to share your feedback! We're thrilled to hear that you had a positive experience with our service and found our staff friendly. Your kind words are truly appreciated. We hope to have the pleasure of hosting you again soon.Best regards,Alit SusilaResort Manager

10/10 Excellent

Li-Yao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good!
Stayed 2 nights in Oct 2023
Response from Galang Danur on 8 Nov 2023
Dear Li Yao,Warmest Greetings from Adiwana Warnakali! We hope you've had a delightful stay at our resort! Your happiness is our greatest reward, and we're thrilled to know that you enjoyed your time with us. Thank you for choosing us for your getaway. We look forward to welcoming you back soon.Best regards,Alit SusilaResort Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Greta service. Everyone was so nice and helpful!
Stayed 2 nights in Aug 2023
Response from Ayu Mulia on 14 Sept 2023
Dear Michelle,Warmest Greetings from Adiwana Warnakali!We hope you've had a delightful stay at our resort! Your happiness is our greatest reward, and we're thrilled to know that you enjoyed your time with us. Thank you for choosing us for your getaway. We look forward to welcoming you back soon.Best regards,Alit SusilaResort Manager

10/10 Excellent

Sukyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Ayu Mulia on 3 Jul 2023
Dear Mr/s. Sukyi,Thank you for your kind review of our hotel! We're thrilled to hear that you had a wonderful experience during your stay. Our team takes great pride in providing exceptional service and ensuring our guests have a memorable time.We appreciate your feedback and look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ayu Mulia Asst. Sales Manager

10/10 Excellent

Ahmad

Stayed 3 nights in Jun 2023
Response from Ayu Mulia on 31 Jul 2023
Dear Mr/s. Ahmad, Thank you for your kind review of our hotel! We're thrilled to hear that you had a wonderful experience during your stay. Our team takes great pride in providing exceptional service and ensuring our guests have a memorable time. We appreciate your feedback and look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Ayu Mulia Asst. Sales Manager

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovee itt everything about this place. Place,food and people. Outstanding!!
Stayed 3 nights in Jun 2023
Response from Ayu Mulia on 26 Jun 2023
Dear Mr. Mohamed, Warmest greeting from Adiwana Warnakali Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. Our team works hard to provide a fantastic atmosphere, delicious food, and exceptional service, so it's truly rewarding to receive such positive feedback. We appreciate your kind words and look forward to welcoming you back again soon.Best Regards, Ayu Mulia Asst. Sales Manager

10/10 Excellent

Joey

Stayed 1 night in Jun 2023
Response from Ayu Mulia on 24 Jun 2023
Dear Mr/s. Joey, Thank you so much for taking the time to leave such a wonderful review about our hotel! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience during your stay.Providing exceptional service and ensuring our guests' satisfaction is our top priority, so it's incredibly rewarding to know that we succeeded in meeting your expectations. Your positive feedback motivates our team to continue delivering the highest level of hospitality.We're glad you enjoyed the comfortable accommodations, and it's great to hear that our staff made a positive impression on you. We strive to create a warm and welcoming atmosphere, and we're delighted that you felt well taken care of throughout your stay.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out to us. We're always here to assist you and make your stay even more enjoyable.Once again, thank you for choosing our hotel and for your fantastic review. We look forward to welcoming you back soon for another exceptional experience.Warmest regards,Ayu Mulia Asst. Sales Manager

10/10 Excellent

Amina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with incredible view of the ocean from the balcony and rooms. No TV in the rooms which was OK. The pool is very small and not very well situated so that you can relax peacefully.
Stayed 2 nights in May 2023
Response from Ayu Mulia on 24 Jun 2023
Dear Amina, Warmest greeting from Adiwana Warnakali! I'm glad to hear that you enjoyed the beautiful property and the incredible ocean view from the balcony and rooms. It sounds like a wonderful experience to be able to appreciate such a scenic vista.I would recommend providing feedback to the management or staff of the property. They may appreciate hearing about your concerns and could possibly address them to enhance future guests' experiences.Should you need further information or assistance please do not hesitate to contact us.Best Regards, Ayu Mulia Asst. Sales Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Rooms have recently been refurbished so are nice and comfortable. The staff tries hard but could benefit from additional training… a few odd things happened, including a call at 7am from front desk asking if we could return something we’d borrowed from the dive shop (note the dive shop hadn’t asked for it back yet). To note also, even though the dive shop is in the hotel (or rather above) for the actual dives you will be taken to town (15min ride). Food is ok
Stayed 3 nights in Apr 2023
Response from Galang Danur on 21 Mar 2024
Dear Valued Guests, Warmest Greetings from Adiwana Warnakali Resort!Thank you for sharing your feedback with us. We're pleased to hear that you found our recently refurbished rooms to be nice and comfortable. Your comments about our staff are duly noted, and we will certainly consider additional training opportunities to enhance our service. We apologize for the inconvenience regarding the early morning call from the front desk regarding the dive shop item. Rest assured, we'll address this matter internally. We appreciate your insights and hope to welcome you back for an improved experience in the future.Best Regards, Alit SusilaResort Manager

8/10 Good

Jhanice

Liked: Cleanliness, staff & service
Response from Galang Danur on 21 Mar 2024
Dear Jhanice,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an enjoyable experience during your stay. Your positive rating of 4 out of 5 is greatly appreciated.We're pleased that you found your stay with us satisfactory. Your comments serve as encouragement for us to continue providing exceptional service to all our guests.Should your travels bring you back to our area, we would be honored to welcome you once again and strive to make your next stay even more memorable.Warm regards,Alit SusilaResort Manager

6/10 Okay

Dirk

Stayed 2 nights in Oct 2022
Response from Galang Danur on 21 Mar 2024
Dear Dirk,Thank you for sharing your feedback with us. While we're glad to hear from you, we're sorry to learn that your experience fell below your expectations, reflected in the rating of 6 out of 10.Your insights are invaluable to us as we continuously strive to improve our services and offerings. We apologize for any shortcomings you encountered during your stay and assure you that your concerns will be addressed promptly.We hope for the opportunity to welcome you back in the future and provide you with a more satisfying experience that meets or exceeds your expectations.Kind regards,Alit SusilaResort Manager

10/10 Excellent

Rubina

Stayed 3 nights in Jul 2022
Response from Galang Danur on 21 Mar 2024
Dear Rubina, Thank you so much for taking the time to share your experience with us. We are absolutely thrilled to hear that you had such a wonderful stay and that you rated us a perfect 10 out of 10!Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations during your time with us. Your glowing review serves as a tremendous encouragement to our team, and we couldn't be happier knowing that we contributed to making your stay memorable.We look forward to the pleasure of welcoming you back in the future for another exceptional experience. Please don't hesitate to reach out to us if there's anything we can do to make your next stay even more enjoyable.Warmest regards,Alit SusilaResort Manager

10/10 Excellent

Alexandre

Stayed 1 night in Jun 2022
Response from Galang Danur on 21 Mar 2024
Dear Alexandre,Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a fantastic experience during your stay with us and that we were able to meet your expectations. Your perfect score of 10 out of 10 truly means the world to us.Our team works tirelessly to ensure that every guest feels welcomed and valued, so it's incredibly rewarding to know that our efforts made a positive impact on your stay. We're delighted that you enjoyed our amenities and services.We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,Alit SusilaResort Manager

10/10 Excellent

Daysha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning views from the room and dining/pool area. Breakfast was very good and good amount of food. The staff were friends, especially Yoga, Alti and Pende. Service could be more efficient. At times very slow to get things that were ordered.
Stayed 2 nights in Jun 2022
Response from Galang Danur on 21 Mar 2024
Dear Daysha,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the stunning views from our room and dining/pool area, as well as our breakfast offerings. Your kind words about Yoga, Alti, and Pende have been shared with them, and they are delighted to have made your stay memorable.We appreciate your feedback regarding service efficiency and apologize for any inconvenience caused. Rest assured, we're addressing this matter with our team to ensure a smoother experience for our guests in the future.We hope to welcome you back soon for another enjoyable stay. Please feel free to reach out if there's anything else we can assist you with.Best regards,Alit SusilaResort Manager

6/10 Okay

Narvin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2022
Response from Galang Danur on 21 Mar 2024
Dear Narvin,Thank you for taking the time to share your feedback with us. We greatly value your input and are grateful for the opportunity to improve our services. We're glad to hear that you chose to stay with us and appreciate your honest assessment. We apologize if your experience fell short of your expectations, and we take your comments seriously. We are committed to providing exceptional experiences for all our guests, and we will use your feedback to address any areas of concern and make necessary improvements. If there are specific details you'd like to share with us to help us better understand your experience, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Warm regards, Alit Susila Resort Manager

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved ours stay at Adiwana Warnakali resort! The room was spacious and clean. The view was incredible and it was very peaceful and relaxing sitting on the balcony enjoying the views and ocean. All the staff are very sweet and helpful. We really enjoyed hanging out on the loungers at the restaurant taking in the sunset views and chill music! I would definitely recommend staying here while on Nusa Pendia!
Stayed 3 nights in Nov 2021
Response from Alit Susila on 2 Dec 2021
Hi Shannon, Warmest greetings from Adiwana Warnakali! Thank you for taking the time for leaving a review for us. We are glad that you enjoyed your stay with us. Our room features the view of Agung mountain, the blue of the ocean, and the hills. Those would like all our guests to experience the island living and maximize "individual" time to relax. All our rooms are facing the ocean with different locations. On behalf of the team, We looked forward to welcoming you back soon at Adiwana Warnakali. Best Regards, Alit Susila Resort Manager

2/10 Terrible

PATRICK

Stayed 2 nights in Oct 2021
Response from Alit Susila on 2 Dec 2021
Hi Patrick, Warmest greetings from Adiwana Warnakali! Thank you for taking the time for leaving a review for us. We are glad that you enjoyed your stay with us. Our room features the view of Agung mountain, the blue of the ocean, and the hills. Those would like all our guests to experience the island living and maximize "individual" time to relax. All our rooms are facing the ocean with different locations. On behalf of the team, We looked forward to welcoming you back soon at Adiwana Warnakali. Best Regards, Alit Susila Resort Manager

10/10 Excellent

sudarsono

Stayed 1 night in Jun 2021
Response from Galang Danur on 21 Mar 2024
Dear Sudarsono,Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a fantastic experience during your stay with us and that we were able to meet your expectations. Your perfect score of 10 out of 10 truly means the world to us.Our team works tirelessly to ensure that every guest feels welcomed and valued, so it's incredibly rewarding to know that our efforts made a positive impact on your stay. We're delighted that you enjoyed our amenities and services.We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,Alit SusilaResort Manager

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel on Nusa Penida
Adiwana Warnakali is a brand-new contemporary style hotel on Nusa Penida. The staff and the owner are super friendly and do everything to make you stay enjoyable. There is a dive center on-site. They arranged a dive trip to Crystal Bay and Manta point which was a nice experience. The restaurant serves a good selection of local and international dishes. The rooms are huge and nicely decorated. Highly recommendable place!
Stayed 4 nights in Sep 2020
Response from Alit Susila on 15 Jun 2021
Dear Guest, Warmest greeting from Adiwana Warnakali Thank you very much for taking and leave a review, and we are very happy that we could full fill your all expectation while you spent your holiday at Adiwana Warnakali. Our hotel is located just on the cliff in front of the sea, and the guest may enjoyed the ocean view from the room. we have big room with balcony and with great view of Agung mountain and the ocean, great food , also we have 5 star Padi dive called Warnakali Dive. Once again on behalf staff and management, thank you very much and see you again in your next holiday at Adiwana Warnakali Best Regards Alit Susila Resort Manager

8/10 Good

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'arrivée est particulière car il n'y a pas d'indication claire pour le lobby et nous avons du descendre des escaliers ( 3 étages ) avec tous nos baggages ! ! !
Stayed 2 nights in Mar 2024
Response from Galang Danur on 5 Mar 2024
Dear Daniel,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced regarding the lack of clear signage for the lobby and the challenge of navigating stairs with your luggage.We understand the importance of a smooth and welcoming arrival experience, and your comments will be shared with our team to address these concerns. We appreciate your valuable input as it helps us identify areas for improvement.Please know that we take guest feedback seriously, and we are committed to making necessary adjustments to enhance the overall guest experience. If you choose to stay with us again, we assure you that we will strive to provide a more seamless and enjoyable arrival.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.Best regards,Alit SusilaResort Manager

2/10 Terrible

sebastian

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Galang Danur on 24 Dec 2023
Dear Sebastian,Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honesty.We would like to understand more about the specific issues you encountered during your stay. Could you please provide more details so that we can address them appropriately?We are committed to delivering exceptional experiences for our guests, and your feedback is invaluable in helping us identify areas for improvement. Thank you for bringing this to our attention.Best Regards, Alit Susila Resort Manager

10/10 Excellent

franck

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel sympathique et accueillant , chambre spatieuse et très propre . Superbe vue
Stayed 3 nights in Oct 2023
Response from Galang Danur on 23 Oct 2023
Dear Franck,Warmest Greetings from Adiwana Warnakali!We hope you've had a delightful stay at our resort! Your happiness is our greatest reward, and we're thrilled to know that you enjoyed your time with us. Thank you for choosing us for your getaway. We look forward to welcoming you back soon.Best regards,Alit SusilaResort Manager

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt im Adiwana Warnanali war traumhaft. Die Zimmer waren perfekt und die Terrasse sehr groß. Hier konnte man jeden Abend einen magischen Sonnenuntergang beobachten. Das Essen war auch unglaublich lecker und die Mitarbeiter alle immer freundlich und zuvorkommend. Vor allem bei Julie möchten wir uns bedanken. Danke, dass du immer so freundlich warst und immer bemüht warst, uns zu helfen und uns eine schöne Zeit zu bereiten!
Response from Ayu Mulia on 14 Sept 2023
Dear Michelle,Warmest Greetings from Adiwana Warnakali!We hope you've had a delightful stay at our resort! Your happiness is our greatest reward, and we're thrilled to know that you enjoyed your time with us. Thank you for choosing us for your getaway. We look forward to welcoming you back soon.Best regards,Alit SusilaResort Manager

10/10 Excellent

Davide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super kind and friendly, amazing view, big beautiful rooms and good restaurant. Recommend!
Stayed 4 nights in Aug 2023
Response from Ayu Mulia on 16 Aug 2023
Dear Mr/s. Davide, Thank you for your kind review of our hotel! We're thrilled to hear that you had a wonderful experience during your stay. Our team takes great pride in providing exceptional service and ensuring our guests have a memorable time. We appreciate your feedback and look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ayu Mulia Asst. Sales Manager

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, only the road to it need some improvement
Stayed 2 nights in Jul 2023
Response from Ayu Mulia on 31 Jul 2023
Dear Mr/s. Max, Thank you for your kind review of our hotel! We're thrilled to hear that you had a wonderful experience during your stay. Our team takes great pride in providing exceptional service and ensuring our guests have a memorable time. We appreciate your feedback and look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Ayu Mulia Asst. Sales Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Galang Danur on 21 Mar 2024
Dear Simon,Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a fantastic experience during your stay with us and that we were able to meet your expectations. Your perfect score of 10 out of 10 truly means the world to us.Our team works tirelessly to ensure that every guest feels welcomed and valued, so it's incredibly rewarding to know that our efforts made a positive impact on your stay. We're delighted that you enjoyed our amenities and services.We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,Alit SusilaResort Manager