In-room safe, desk, soundproofing, iron/ironing board

Reviews of Timhotel Tour Eiffel

3 out of 5
Timhotel Tour Eiffel
11 Rue Juge, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 122 out of 427 reviews" "
Rating 8 - Good. 153 out of 427 reviews" "
Rating 6 - Okay. 88 out of 427 reviews" "
Rating 4 - Poor. 38 out of 427 reviews" "
Rating 2 - Terrible. 26 out of 427 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alanena

Travelled with partner
Disliked: Amenities
Elevator was horrible. You and your luggage can barely fit in the hotel itself.
Stayed 1 night in Apr 2024

2/10 Terrible

Shaun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is frighteningly bad. No ac. Under renovation. Rooms so small no place to put bag down. Smelled horrible. Rude and uncooperative staff. $199/ night but at hotel they are $30/ night. Had to leave and find hotel around corner. Absolute rip off. I expect a refund from Expedia
Stayed 2 nights in Apr 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, property conditions & facilities
That is not a hotel . It should be break down and rebuild in to a hotel. .
Stayed 2 nights in Mar 2024
Response from L'équipe du Timhotel Tour Eiffel on 5 Apr 2024
Dear Jeff,We thank you for taking the time to leave a comment following your stay. We are sorry to learn that the hotel did not live up to your expectations.Hoping to be able to welcome you next time in one of our 4-star hotels.Best regards,

6/10 Okay

Rubal, Caledon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guillaume on 26 Mar 2024
Dear Sir,We're sorry to hear that you didn't fully enjoy your stay at the Timhotel Tour Eiffel. We'll do our best to ensure your satisfaction during your next visit.Best regards

2/10 Terrible

karthik

Disliked: Cleanliness, staff & service, property conditions & facilities
unaccommodating staff
Stayed 6 nights in Jan 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Amazing stay! We had the junior suite with the effiel view and it was superb! Couldn’t ask for anything more. Breakfast was also amazing.
Stayed 2 nights in Jan 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy hotel situated just a short walk from Dupleix Metro Station and the Eiffel Tower. Not all rooms have a view of the tower though. The reception staff were helpful. The area around the hotel has numerous bars, shops and restaurants. The room was quite small but I guess that’s Paris for you!
Stayed 3 nights in Dec 2023

6/10 Okay

Iris

Disliked: Amenities, property conditions & facilities
The elevador, the rooms are too small, in pictures looks beautiful I will not recommend it to anyone
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Stayed 2 nights in Jan 2024
Response from Guillaume on 26 Mar 2024
Dear Sir,Thank you for the fantastic review of your stay at our hotel!Looking forward to welcoming you again to the Timhotel Tour Eiffel. Sincerely

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Yam

Stayed 1 night in Oct 2023

4/10 Poor

Linda

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great European charm
Stayed 1 night in Jun 2023

10/10 Excellent

Vannessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Isabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance to Eiffel tour
The hotel is a in a nice area of Paris with easy access to the Eiffel Tour and next to the underground. The hotel itself is ok and its nice to have coffee tea facilities as well as a complimentary bottle of water in the room. The breakfast selection is also good. I was in room which was fine but its bathroom was minute. As I am small I just fitted but for a normal size person might really be a squeeze. The sink tap was also on a funny angle. I was in room 24.
Stayed 1 night in May 2023

10/10 Excellent

anastasia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the junior suite. The view was fantastic! The suite was very spacious and clean and had all the amenities. Very comfortable bed and pillows. Staff were friendly and were helpful.
Stayed 1 night in May 2023

4/10 Poor

Elaine

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are terribly small. We didn't have space to open our luggage unless it was on our bed. Our shower door wouldnt stay closed. It had been repaired but poorly. This hotel could use a good refurbishment. The staff, however, was wonderful. They were extremely helpful in obtaining taxi service and giving directions.
Stayed 1 night in Mar 2023

2/10 Terrible

keisha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very horrible, the place had a horrible smell we as for a change of room n was ignored overall very disgusting I’ll never recommend anyone to stay there

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful whenever we needed help on how to get to a certain place.
Stayed 3 nights in Nov 2022

2/10 Terrible

Salma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff, friendly and helpful
Stayed 2 nights in Oct 2022

8/10 Good

KULWADEE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

8/10 Good

David

Liked: Staff & service
Location is perfect, staff was helpful. Only complaint is there is no fridge and no ice in the hotel, and it was not very clean.
Stayed 4 nights in Jul 2022

10/10 Excellent

Robin

Stayed 5 nights in May 2022

10/10 Excellent

Robin

Stayed 1 night in May 2022

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price
Stayed 4 nights in Apr 2022

10/10 Excellent

Suzanne, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to be in - local markets and near Metro and Eiffel Tower. Staff very nice.
Stayed 1 night in Apr 2022

10/10 Excellent

Sorimar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, the room was clean, the location is great. If you want a place to sleep well near the Eiffel tower, this is a nice hotel!
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny but good
Excellent staff and service. The property itself is small and hard to move around in with luggage. The bathroom was even smaller. Convenient location with a lot within walking distance.
Stayed 1 night in Sep 2020
Response from Sophie on 5 Oct 2020
Dear guest, Many thanks for your feedback. I am very glad that you enjoyed your stay and our staff, service and location took a good part in it. As for the room size, I totally understand you but please note that our rooms correspond to the standard sizing that is very common for Parisian boutique hotels. However they accomodated in such way so that our guests feel at home and spend a nice stay that was well appreciated by you and thank you for that. Awaiting your next visit . Warm regards from Paris, Sophie

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and close to everything around effiel tower
Stayed 3 nights in Mar 2020
Response from Sophie on 21 Apr 2020
Dear guest, I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon. Best regards, Sophie / Deputy manager

8/10 Good

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities
just a bit too small
Wasnt expecting the rooms to be so small however the bathroom was very difficult to move around or even sit on the toilet.
Stayed 4 nights in Feb 2020
Response from Sophie on 21 Apr 2020
Dear Dexter, Thank you for your feedback. Please note that our building was constructed a long time ago so it represents an ancient architectural construction with its small space that was typical those times. Our rooms memorise this epoch, however they are accommodated the most comfortable way possible so that our clients spend a pleasant stay. Hope you enjoyed your stay with us anyway and see you soon. Best regareds, Sophie / Deputy manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a small room with a double bed, modern renovated bathroom (small but perfect for single person). Will stay again, great experience. I would recommend. 15 minute walk to Eiffel Tower.
Stayed 1 night in Jan 2020
Response from Sophie on 21 Jan 2020
Dear guest, Thank you very much for such a kind review. I am very happy that you enjoyed your stay and you found our room confortable. It will be a pleasure to have you again in our property. Kind regards from Paris, Sophie / Deputy Manager

10/10 Excellent

Odette, New york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great. The elevator is too small. Was really nice
Stayed 3 nights in Dec 2019
Response from Sophie on 19 Dec 2019
Dear Odette, Thanks a lot for you nice review. I am very glad that you enjoyed your stay at our hotel and our service met your expectations. I do hope to see you soon. Regards from Paris, Sophie / Deputy Manager

4/10 Poor

traveller3

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the place extremely small only one person can fit in the elevator the doors are very heavy its more like prison door it this was the worst have have seem my $207.00 per night is a waste so much regret this this not even a one it should not be a hotel. staff is very very nice. Keziah is outstanding
Stayed 1 night in Nov 2019
Response from Sophie on 19 Dec 2019
Dear traveller, Thank you for your candid review. It's pity to see that our hotel did not meet your expectations. As our hotel is in ancient historical building, our elevetor represents a typical Parisian lift with its small two-person space but it works very well. However I am glad that you appreciated the friendliness of our staff. We will let Keziah know that you were pleased with her service. Thank you for staying with us and I wish you a very nice day. Best regards, Sophie / Deputy Manager

6/10 Okay

Lucas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Dec 2019
Response from Sophie on 19 Dec 2019
Dear guest, Thank you very much for evaluating your stay with us. I hope that you enjoyed our beautiful city and spent a good time in our hotel. Best regards, Sophie / Deputy Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Sophie on 19 Dec 2019
Dear guest, Thank you very much for such a great score. I am happy that you totally enjoyed your stay with us. Hope to see you soon again. Best regards, Sophie / Deputy Manager

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
I liked that the hotel was close to the Eiffel Tower. The room was terribly small. Too expensive for the location.
Stayed 2 nights in Nov 2019
Response from Sophie on 26 Dec 2019
Dear guest, Thank you for your review. I am glad that you appreciated our great location near the most important touristic spots. As for the room size, please note that our rooms represent typical Parisian style and they memorise the ancient construction manner. This style is very usual to the French boutique hotels. However thank you for your stay and I wish you a very happy new year. Best regards, Sophie / Deputy Manager

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eiffle tower room view.. wow
Near to metro and tourist spot.. can see Eiffel Tower from my room
Stayed 2 nights in Nov 2019
Response from Sophie on 27 Nov 2019
Dear Mona, I am very happy that you appreciated our Jr Suite room with a breathtaking view over the Eiffel Tower. I am also pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon. Best regards, Sophie / Deputy Manager

8/10 Good

Nadine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
I love the proximty to the main sites!! Staff was helpful
Stayed 2 nights in Nov 2019
Response from Sophie on 19 Nov 2019
Dear Nadine, Thank you very much for your great review. I am very happy that you appreciated our great location and its surroundings. I am very glad as well that you found our staff helpful. Our perfect location and friendly staff are one of our the most valuable assets. I hope to have opportunity to host you back soon. Best regards, Sophie / Deputy manager

2/10 Terrible

Eunice, New york

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful the service was terrible they gave me a very smelly bad room smelled like sewer when i called to tell them they told me they were booked they went someone And when they smelled it they finally agreed to give me another room slightly more decent. The lady at the front had a very bad attitude and laughed when I finally got a new key. Ive never had such. Bad service if I could get my money back I would what a horrible time dont stay there and the rooms are hideous! The elevator I dont know how I didnt get a panic attack with my claustrophobia only one person fits. Thank God i only had one night booked! Stay away awful!
Stayed 1 night in Nov 2019
Response from Sophie on 13 Nov 2019
Dear Eunice, Thank you for taking the time to write such a detailed review. All your comments are essential to us to improve the quality of our service. I personally addressed your complaints to the concerned staff and examined this case. As far as I learned, our reception changed your room per your request. Please note that this is the maximum that could be done by our reception team in such case as our hotel is in old historical building with its typical Parisian rooms. As for the smell, please consider that every room is ventilated and maintained with respective non-allergic product on everyday basis. However we will take measures to eliminate such negative exceptions also. We are always ready to do our best to ensure that everything is in order for our guests. We are sorry that our stay at our hotel was not up to per, but I keep the hope that you will visit us again soon so that we could make up your previous stay. Best regards, Sophie

6/10 Okay

GordonR

Liked: Cleanliness, staff & service, room comfort
Great location near to the métro.
Stayed 3 nights in Oct 2019
Response from Sophie on 4 Nov 2019
Dear Gordon. Thank you for your review. I am glad that you loved our great location and spent a good stay overall. Hope to see you soon. Best regards, Sophie / Deputy manager

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2019
Response from Sophie on 4 Nov 2019
Dear guest, Thank you for your feedback. I hope to have you back in the future. Best regards, Sophie / Deputy manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location- basic accommodation
Hotel undergoing reservations in lobby so no lobby to sit in or breakfast buffet. Gave us coupons for cafe around the corner but had limited options. No fruit, yogurt and only one cup of coffee. Our room was extremely tiny compared to our friends. Some things not working- hair dryer, heated towel rack. Staff was helpful.
Stayed 4 nights in Oct 2019
Response from Sophie on 28 Oct 2019
Dear guest, Thank you for your comment. Please note that the renovations are over and our renovated breakfast hall is open to our guests, so our clients can enjoye our continental breakfast with its variaty. For other inconveniencies please note that our reception is open 24/24 and you can contact them and our team will explain how the hair dryer or heater work. I hope to welcome you back, this time in our refurbished and modern reception/lobby and breakfast hall. Warm regards, Sophie / Deputy Manager

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have to agree with most other reviews. The hotel is too small. The rooms are extremely small, the elevator is tiny, one person and a small luggage. Very hard to move around in the rooms. Hard to shower in the mini tiny showers. No space for luggage. The rooms look nothing like in the pictures. Don’t go by the pictures. They only have one room with the view they advertise, the junior suit. All other rooms have no nice views. Unfortunately the lobby was under renovations. Dirty, dusty and noise. I had to ask to be moved to a different room. Thank God the stuff was nice enough and friendly. The location was good. Close to metro station, restaurants and walking distance to the Eiffel tower. But trust me, for the price you can find some better or at least bigger. Wayyyy over priced for the structure they have to offer. And once again, don’t go by these pictures. Lol
Stayed 5 nights in Oct 2019
Response from Sophie on 28 Oct 2019
Dear guest, Thank you for taking time to leave your feedback. It's pitty to know that you did not appreciate our Parisian rooms. I understand that you may found our rooms and elevetor tight and not spacious but please note that as our hotel is situated in a historic building, our rooms represent old Parisian chambers with its typical architectural style. But please consider that we have bigger rooms as well in the higher categories for a little supplementary payment. I assure you that the pictureson the website represent our rooms, just the general gallery show all types of rooms, so the pictures of the superior or junior suite rooms will definitely not match to double room interior. In regards to the renovation of the lobby, I can gladilly inform you that all works are over and we are ready to welcome our guests in renovated and modernized reception. I wish you a very nice week. Best regards, Sophie / Deputy manager

10/10 Excellent

AlvinG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed October 2019. All employees makes you feel at hpme and they are eager to help you. Ola, Flavia and the housekeeper lady were very nice. Keezia also was very polite. They speak French English Spanish Portuguesee Mamdarin Quetchua German, Italian etc, Room was very clean, bed was very clean also .They give you a complimentary bottle of water only the first night. And room are small. But hotel is 3 minutes from Dupleix Metro and close to supermarkets and restaurants. On weekends there is a market under the metro bridge at Dupleix. Breakfast was very nice, also, if you need to go someplace they can help you right away. Coffee is 24 hours at the lobby. Hotel is 5 minutes walking distance from the Eiffel Tower. I was a solo traveler. And Paris is a challenge city. Nobody on the streets help you. Use the metro and study it before coming. You can save money. Authorize your credit card to be used in Paris, currency change is too expensive. Do it only if necessary to buy metro tickets. Because you need cash to buy the 1,9E metro fee. The airport metro ticket can be purchased with your credit card (11E). Stay early on nights. Streets becomes empty after 11pm. If I return to Paris, I would stay again in Tinhotel Tour Eifell. It is recommended.
Stayed 4 nights in Oct 2019
Response from Sophie on 28 Oct 2019
Dear Alving, Thank you very much for such a kind review. I am very happy to learn that you spent a great time with us and totally enjoyed your stay. I should say that I am very happy that our team was still at its level and as friendly and helpfull as usual. I assure you that this message will be communicated to our staff that will be a big motivation for them. It's nice to know that you did enjoyed our great location as well and our placement allowed you to discover Paris. It will be a big pleasure to us to welcome you again in the future. Kind regareds, Sophie / Deputy Manager

8/10 Good

Mm, L.A.,Ca,USA

Travelled with partner
Booked Jr suite with view of Eiffel moderately priced.
Stayed 2 nights in Sep 2019

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Days in Paris
Good stay close to Eiffel Tower, subway and food. Small rooms, hard to open a big suitcase. Entry difficult as under construction, will be nice when finished. Nice staff.
Stayed 2 nights in Sep 2019
Response from Sophie on 28 Oct 2019
Dear Loretta, Thank you very much for a kind review. I am glad to see that you liked our great location that allows you to have access to the most important touristic spots on feet. And thank you for appreciating our friendly staff as well who is always ready to fulfill your needs. As for the renovation, please note that all works are over and we would be more than glad to welcome you in our modernized environement soon. Have a nice week. Sophie / Deputy Manager

2/10 Terrible

Srinivas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baaaaadddd
Rooms are too small, toilet is worst
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2019
Response from Sophie on 17 Sept 2019
Dear guest, It's pity that our hotel did not totally match to your expectations. To discuss further which points did not go well please don't hesitate to contact us directly. Best regards, Sophie