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Reviews of ibis budget Paris La Villette 19eme

2 out of 5
ibis budget Paris La Villette 19eme
57 63 Avenue Jean Jaures, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 808 reviews" "
Rating 8 - Good. 372 out of 808 reviews" "
Rating 6 - Okay. 160 out of 808 reviews" "
Rating 4 - Poor. 52 out of 808 reviews" "
Rating 2 - Terrible. 32 out of 808 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the place was clean and a good place to rest your head.
Stayed 5 nights in Feb 2024

6/10 Okay

Alison

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is old, basic and very budget. If you keep this in mind then it’s an ok stay. Staff were friendly and helpful.
Stayed 3 nights in Jan 2024

4/10 Poor

Chun Kwok

Disliked: Staff & service, property conditions & facilities
Although I tried to adjust the air-con, but the room was still too hot. If you open the window, it just to noisy. No hair dryer in the room. You need to borrow from front desk and return within 1 hour.
Stayed 3 nights in Nov 2023

10/10 Excellent

LAURA

Stayed 2 nights in Nov 2023

10/10 Excellent

a

Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
It was a Buget hotel --- so you get what you expect. Had a bed and a bathroom which was all we really needed.
Stayed 1 night in Sep 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly welcome, clean rooms.
Stayed 1 night in Aug 2023

8/10 Good

Majeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Yasmine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great area, nice people, good breakfasts. However, one of our rooms had feces on the toilet seat when we checked in, and the bathrooms left a lot to be desired, with a toilet door that didn't close well and a see-through shower door that led directly into the bedroom - okay for the mother of the family, but not great privacy-wise for the father and daughter. The towels were very small and thin, and the air-conditioning didn't cope well on a hot night.
Stayed 4 nights in Jul 2023

8/10 Good

Dennis M

Travelled with family
Liked: Cleanliness, staff & service
Staff was helpful but not very nice
Stayed 5 nights in May 2023

8/10 Good

Petra

Stayed 5 nights in May 2023

6/10 Okay

Fabio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2023

4/10 Poor

Sai Manoj

Travelled with family
Disliked: Property conditions & facilities, room comfort
OK Hotel
The hotel was OKish and the room is too small for anyone. The service was OK, close to the metro station but the room or hotel is not family or child friendly. Some people were knocking in the middle of the night.
Stayed 2 nights in Apr 2023

6/10 Okay

Daryl

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Shameful service
The hotel itself considering the price per night was not horrible. The bed is a platform bed with an inexpensive topper to try and aid in comfort. If your expecting even a mediocre continental breakfast don't stay here. I guess they are all the same at this price range so if you love bread your in the right place. My company by accident booked me at the wrong hotel and I didn't realize it until the next day. The airline had also lost my baggage so I didn't want to move until I had my belongings. I knew that there was no refund but still asked about moving to another ibis but walking distance from my customer. They were extremely rude so I contacted Hotels.com to try instead, must be an american thing. While standing at the desk and the lady calling the front desk I witnessed them purposely answer but then immediately transfer the call to a fax line. Since I was stll chatting with the lady from hotels.com I asked her to verify that it was her calling. Long story short, I did end up moving to the other hotel once my luggage showed up and though the ibis staff said they would not refund it took a few days but they did end up giving me a refund for most of my trip or days not stayed. But my gosh what an absolute pain in the rear. I wasn't asking for anything special and actually told them they could keep it I was simply asking. Four trips to Paris and all extremely unsatisfied. Is it an American thing?
Stayed 4 nights in Apr 2023

4/10 Poor

Anand

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff was rude, treated us like potential thieves, asking us to deposit our passports to borrow a hair dryer. Filthy hotel, zero amenities. Never again Ibis.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is good, location is not, if you are not used to walk( a lot) Hotel was clean, we got a bunk bed, room is small Lobby staff were helpful, they called a taxi for us on our check out at 5 am 10 min far from Gare du nord ( in car) in the night , on day it could take more time due traffic There is a market at the end of the street closing around 9, and also there is a store across from hotel I saw it opened at 1 am, I’m not sure if it keep open 24 hours, very convenient Shower door it’s transparent and you can see it from your bed, one towel per person. This city is beautiful but his metro and train stations could be very stressful if it’s your first time visiting, be prepared I recommend this hotel to couples, solo travel, people who likes to walk or feeling comfortable taking buses, metros doing a lot of steps , most of elevators on train and metro station don’t work I went with my parents here and it was difficult going from one place to another
Stayed 2 nights in Apr 2023

10/10 Excellent

Ho Bun

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice convenient place to stay near Gare du Nord, room was a bit basic and would be nice to have a kettle or a couple of more sockets at least
Stayed 1 night in Dec 2022

6/10 Okay

Pablo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2022

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

BRIAN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good for what you pay for
Basic Ibis hotel which was fine for what you paid for. Staff was fine and helpful. Breakfast was decent and convenient to have in the hotel. Neighborhood was not too bad and had a grocery store right next to hotel (which I used). So, for an affordable hotel right in Paris, and close to Gare du Nord, if you are on a budget it was fine.
Stayed 2 nights in Oct 2022
Response from ANIS on 1 Nov 2022
Bonjour, Nous tenons à vous remercier pour vos commentaires concernant votre séjour dans notre établissement .au plaisir de vous revoir bientôt parmi nous.Cordialement,

8/10 Good

stephen

Liked: Staff & service
Comfortable Stay
Hotel is what you expect from a basic hotel breakfast is good. Staff friendly. Room cleaned everyday with fresh towels
Stayed 3 nights in Sep 2022
Response from ANIS on 1 Nov 2022
Bonjour, Nous tenons à vous remercier pour vos commentaires concernant votre séjour dans notre établissement .au plaisir de vous revoir bientôt parmi nous.Cordialement,

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Putting the "budget" in "ibis budget"
I was quite disappointed with my stay here. Getting into the room was fine: it's only a short walk from Laumiere metro station, staff were quick and courteous, three elevators make access easy, no problems. There are plenty of nearby cafes and restaurants within walking distance and a supermarket in the same building complex for supplies. For the return journey it was just 10 minutes from Gare du Nord for the Eurostar. Unfortunately, the room itself was really disappointing and starting to show its age. Splitting the bathroom into a separate toilet and shower with a sink in the main room is very unusual, and when the shower leaked at the bottom it meant water in the main living space. The toilet door slammed shut. The window was large but chilly and let in all the street noise. There was no soap in the shower, and when I moved the dispenser to have it filled up, it was thrown away by the cleaner. The towels were smaller than you'd expect and there was no hand soap for the sink. I would not choose to stay here again, and at £130/night I would have expected better than this, but the price seems entirely down to its location which is admittedly excellent. Oh well, c'est la vie.
Stayed 3 nights in Sep 2022
Response from ANIS on 1 Nov 2022
Bonjour, Nous tenons à vous remercier pour vos commentaires concernant votre séjour dans notre établissement .Cela dit, nous sommes navré que la gamme Ibis budget ne convenait pas à vos attentes.Cordialement,

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Check in quick and straight forward. Room on third floor with three lifts available. Room size was perfect for one night. Clean and comfortable.
Stayed 1 night in Aug 2022

8/10 Good

SWARAJ

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

Yat Yu Penelope

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and vibrant area for a family stay
Great location, close to metro stations and the canal. Lots of restaurants nearby. Supermarket is just downstairs, very convenient. We were worrying about the safety given it is in the 19th assortment before we go, but it turned out to be a very safe environment, even at night, lots of activities along the canal during the day and in the evenings. Great value for the price. Only minor thing was that the breakfast paid apparently was only for 2 adults although hotels.com said 3 people, child was actually not included. So you might want to book without breakfast but pay later when you get there.
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are VERY small. Bathroom facilities are minimalist, to put it kindly. Make sure your roommate(s) are comfortable listening to your toilet noises and seeing you doing your toilette because the door to the toilet doesn't go from floor to ceiling and has no latch. The door itself is 1/4 inch thick. The sink is in the room itself, as is the shower. Each part of the bathroom is sufficient, but only sufficient. If you're a person living in a heavier body, you'll likely be very uncomfortable. The photo shown is NOT the front of the hotel, so don't expect anything as pretty as what is depicted. That said, the hotel is in Paris, and that can be enough to make up for what is lacking in the hotel. Ahh, Paris!
Stayed 4 nights in Jun 2022

8/10 Good

Gerard

Stayed 1 night in May 2022

6/10 Okay

Lorna

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I didn't like the jack hammering going on beside, above and around our room. We were looking forward to rest upon arrival. We were met by a condescending employee. When we asked how long the jack hammer was going on for he just shrugged. When I asked if they had a time in mind, he rudely said it will stop sometime. All the hotel needed to do was say the jackhammering will be present from 9 to 12 or whatever time. At least we could plan accordingly. But they did not care. Would not stay at IBIS again.
Stayed 1 night in May 2022
Response from la reception on 9 Jul 2022
Dear Lorna, Thank you for taking the time to leave a message regarding your stay at our establishment. we strive to make every guest experience enjoyable and we are truly sorry that we were unable to meet your expectations this time. that said, if you will be passing through Paris; contact us and we will make a commercial gesture for you. Call us on 08 92 68 08 91 or by email at: h4982-bo@accor.com Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price vs value.
Stayed 3 nights in Apr 2022

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2022

10/10 Excellent

Nelly, MAMARONECK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 2 nights in Jan 2022

4/10 Poor

Livia

Stayed 1 night in Feb 2022

10/10 Excellent

Nelly, MAMARONECK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon rapport qualite prix. Une tres bonne adresse!
Stayed 1 night in Jan 2022

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro station and surrounded by restaurants and cafes. The only problem was the air conditioning that did not work. Even though it was winter, the room was very hot. Still it was a good choice for a few days in Paris.
Stayed 2 nights in Dec 2021
Response from la réception on 7 Jan 2022
Bonjour, Merci beaucoup pour vos commentaires! Nous sommes ravis que vous ayez apprécié le séjour eu sein de notre hôtel. Au plaisir de vous accueillir à nouveau prochainement. Cordialement

8/10 Good

Ian

Business traveller
Disliked: Cleanliness
Stay ok basic room However bathoom on door side covered in dust air filter very dusty And sink no plug
Stayed 1 night in Nov 2021
Response from la réception on 3 Dec 2021
Avis négatif On vous remercie d’avoir pris le temps de rédiger un avis sur notre établissement. Cela nous permet d’identifier les points sur lesquels nous devons améliorer notre qualité de service. On est désolé que votre expérience dans notre établissement n’ait pas été à la hauteur de vos attentes. Sachez que la satisfaction de nos clients reste notre priorité absolue. J’espère que cet incident n’aura pas entamé votre confiance envers notre établissement et que nous aurons le plaisir de vous accueillir à nouveau prochainement. Cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Anis on 21 Dec 2021
Bonjour, Nous sommes ravis que vous ayez apprécié le séjour eu sein de notre hôtel. Au plaisir de vous accueillir à nouveau prochainement. Cordialement,

8/10 Good

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine apart from the coffee
All together what I expected in general. The breakfast was fine apart from the VERY bad coffee - it really wouldn't be difficult to improve this, several people around me were complaining also
Stayed 2 nights in Sep 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service
Ibis Good Value
Good value.
Stayed 2 nights in Sep 2021

8/10 Good

Marcelle

Liked: Staff & service
It’s ok for a budget stay
Stayed 7 nights in Aug 2021

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gare du Nord. Nice walk to Ile de la Cite.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jose Carlos

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel you can choose.
Probably the worst hotel experience I’ve had in years. Staff was not friendly, unwilling to help when needed. The hallways were dirty and littered. Don’t be fooled by the nice pictures. Also, I didn’t get a feeling they cared much for your safety with the COVID situation. I felt unsafe in this hotel and the rooms didn’t even have safes. The neighbourhood was also very sketchy. Even with the affordable prices, it’s not worth staying here at all. Avoid at all costs.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Mikoriza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good review
good price, Good services, clean room, the hotel position is close to the supermarket
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Budget room, great location, friendly staff
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and calm and a good location nothing unusual
Stayed 6 nights in Feb 2020