Hotels near Outlets at Castle Rock

"We had a long weekend and to come back to our room and have an excellent bed to sleep in made it perfect"

"Front desk staff was amazing. Very impressed and grateful"

"Everything is perfect "

"Excellent "

"Clean room , air conditioning, heater very good, breakfast was on point. Spend 2 nights . "

"The room was clean but there were some issues like the AC not working. Unfortunately for me I visited Denver on the hottest day ever on March 21st and we couldn’t get any cold air in our room. Also the sink topper was coming off in the sink. Other than that it was fine. "

"Excellent room, everything worked well. "

"I showed up right at check in and the staff said that if I hadn’t checked in to the app we were going to have to wait for a room because they over booked. I don’t travel often so I don’t have a need to download the Hilton app. I waited for an hour and a half before I could check in. Spent another 30 minutes with worthless Expedia trying to get some sort of compensation since I was basically robbed of time that I paid for. The best the hotel and Expedia could do was 13 bucks credited to the Expedia account. I don’t have an Expedia account so I was basically out of luck. No one from the hotel offered me any form of compensation as it wasn’t “that long of a wait.” The next morning I checked out early and noticed that I had been charged $65 extra. Luckily I was smart enough to check with the staff and they said there had been a mistake and “hopefully” would be fixed. When I was leaving the property I noticed a strong gas smell in the lobby that was concerning. When I arrived at my vehicle in the parking lot, I noticed my windshield had 2 big cracks in it. At this point I just left in frustration because I didn’t have time to mention it. What kind of a business are you all running? What trash. "

"This is a lovely hotel with all the amenities. Clean and well taken care of. The location is nice, too. "