Hotels near Our Lady of Guadalupe Shrine

"casino staff very helpful each time I’m here to visit. Always make me feel at home"

"This is a great hotel in Cebu , all staff very friendly and helpful, can’t speak highly enough of this hotel and highly recommend."

"This is my second time to stay in this hotel. I had a good experience with this hotel the first time I stayed here. The staff is very professional and accommodating. The rooms and bathrooms are clean. I would make this hotel my go to place to stay every time I’m in Cebu. A plus for vegans. A whole foods plant based restaurant is just right around the corner. "

"A lot of nearby places to eat within walking distance "

"Great place! "

"Have stayed here here multiple times on travels to Cebu. It is a decent mid-tier property and extremely convenient to the Ayala Mall which can keep you occupied and fed with so many dining options. The staff are all extremely happy and pleasant when dealing with you. And several remember me from prior visits. The buffet meals are good food with many options/selections at each meal. (Breakfast was included in my rate). Room service was a good experience as well. My one "Pet Peeve" is they don't provide a "hand towel" in the bathroom...Only Bath towels. That issue was easily "self-corrected" with a $2 USD (100P) purchase at Ayala."

"We spent about 10 days at Tsai Hotel and Residences and don't have any negative feedback at all. The staff was always helpful and hospitable. Any time we called tot he front desk we were taken care of promptly, whether it was restocking water or taking garbage. We did have to ask everyday for water though and figured they would realize that we wanted our two free bottles everyday. Yet they always waited for us to ask, which isn't bad I guess. Very clean place and plenty of things to do around the area whether you are looking to eat or shop. "

"The facilities igenerally were good but the basics werent right. There was no hot water but at the end of the stay I noticed that there was a hot water dial in a shower control box under the sink in the room. It would have been good to have had that pointed out but at the same time I didnt ask. If I had pointed out about no hot water then I might have been shown that but usually the hot water is controlled centrally in hotels. The real disappointment was that the room.safe failed on me twice and ruined 2 planned nights out. The safe wouldnt open and the hotel replaced the safe the first time with a safe just as old. The safes failed out of hours and there was nothing that could be done, no offer of a key but then the guy who came the next day said himself that there was no specific key as the safe's were too old. There wasnt even a callout fee to unlock the safe I wouldnt have liked to have paid a fee but if it was reasonable enough I would have. I found that the girls on the reception sniggered a lot. Perhaps I did do some things or mistakes that they found amusing but unfortunately I was exhausted because of care to family members and rhen 2 family bereavements. So this holiday neeeed to be a good one but it didnt work out that way and this hotel contributed to that. I must say the staff were good though including the reception staff even though I think they could be a little more professional at times. Best staff were cafe staff and door/ security."

"Breakfast buffet was exceptional. Many options of type of cuisine staff was super attentive. "