Best Western Ottery St Mary hotels

"Friendly and helpful staff, generous check in/out times, room spacious and well-presented, reception and lobby area impressive, location ideal"

"There was a mix up at check in, where somebody else had been previously checked into our room ~ hence when we came to check in, no booking was in the system… the receptionists managed to get to the bottom of it, & resolve the issue as well as offering us a drinks voucher for the inconvenience. Was a small issue in the end, but the staff dealt with it really well "

"We were staying the night before my husband’s back operation. The staff could not have been more kind and helpful. "

"The room was tired looking but clean and very comfy bed"

"Very polite staff. Hotel was particularly clean "

"The staff and customer service was simply outstanding. My special compliments and gratitude to Levente and Dawn, and the manager, Jordan, for their excellent, excellent service. "

"All was good. Except I cannot believe they cannot give free to use umbrellas. Take a £50 deposit if need be, if they are worried people take them home! "

"yes clean room good staff excellent "

"Great hotel! Location, room, cleanliness, service, restaurant… all good 😊"